Windows 10 Reboots

Dashrender

@Dashrender said in Windows 10 Reboots:

That seems a bit of the top for a suggestion - not saying it's wrong, but I've never seen the requirement to get a new machine because Windows 10 was installed and something was causing it to reboot.

Personally - I'd wipe and reload it long before buying a new machine, but you're remote, so that's a harder decision.

Have you used the MS Fixit tool for Windows Update? that might do the trick.

Maybe if he's making like $10 an hour then by all means dump a couple days into screwing around with an old PC with no drivers for the OS it's using. (if that's the issue... if not a reload or newer PC would soon pay for itself in given support already)

maybe, maybe not - that assumes there is other work he could be working on.

WrCombs

Got new information.
the wininit.exe for this computer is sending a legacy API Shutdown everyday.
Can someone explain to me what is,does and why it could be doing this?

hobbit666

@WrCombs said in Windows 10 Reboots:

Got new information.
the wininit.exe for this computer is sending a legacy API Shutdown everyday.
Can someone explain to me what is,does and why it could be doing this?

Out of interest how did you find that out?

WrCombs

@hobbit666 said in Windows 10 Reboots:

@WrCombs said in Windows 10 Reboots:

Got new information.
the wininit.exe for this computer is sending a legacy API Shutdown everyday.
Can someone explain to me what is,does and why it could be doing this?

Out of interest how did you find that out?

event logs show that this is why it has been shutting down for the last 2 days.

Dashrender

Check Scheduled Tasks.

Also check the BIOS to make sure there isn't a scheduled reboot/shutdown in there.

hell, just wipe the BIOS, and resetup if anything is special about your setup.

Dashrender

@WrCombs said in Windows 10 Reboots:

@hobbit666 said in Windows 10 Reboots:

@WrCombs said in Windows 10 Reboots:

Got new information.
the wininit.exe for this computer is sending a legacy API Shutdown everyday.
Can someone explain to me what is,does and why it could be doing this?

Out of interest how did you find that out?

event logs show that this is why it has been shutting down for the last 2 days.

Can you paste the log entry?

WrCombs

@Dashrender said in Windows 10 Reboots:

Check Scheduled Tasks.

Also check the BIOS to make sure there isn't a scheduled reboot/shutdown in there.

hell, just wipe the BIOS, and resetup if anything is special about your setup.

Not on site to check Bios.

WrCombs

Dashrender

according to this
http://www.techist.com/forums/f9/windows-10-random-reboots-277288/

it could be some piece of software installed causing the reboot.

WrCombs

googled it and looks like this happens a lot with virus' on the PC so I checked and a trojan was quarantined yesterday ...

Dashrender

@WrCombs said in Windows 10 Reboots:

googled it and looks like this happens a lot with virus' on the PC so I checked and a trojan was quarantined yesterday ...

Wipe and reload time - though I think we mentioned that several days ago.

WrCombs

@Dashrender said in Windows 10 Reboots:

@WrCombs said in Windows 10 Reboots:

googled it and looks like this happens a lot with virus' on the PC so I checked and a trojan was quarantined yesterday ...

Wipe and reload time - though I think we mentioned that several days ago.

Especially cause there no other events that happen prior to the shutdown.
And yeah, you guys did: but this site is quite a while away.

Dashrender

@WrCombs said in Windows 10 Reboots:

@Dashrender said in Windows 10 Reboots:

@WrCombs said in Windows 10 Reboots:

googled it and looks like this happens a lot with virus' on the PC so I checked and a trojan was quarantined yesterday ...

Wipe and reload time - though I think we mentioned that several days ago.

Especially cause there no other events that happen prior to the shutdown.
And yeah, you guys did: but this site is quite a while away.

3rd party apps don't have to report anything to the event log. So if a third party app is doing it, you'd have to look through its logs to see if there is anything there.

what else is running on this 'server'?

WrCombs

@Dashrender said in Windows 10 Reboots:

@WrCombs said in Windows 10 Reboots:

@Dashrender said in Windows 10 Reboots:

@WrCombs said in Windows 10 Reboots:

googled it and looks like this happens a lot with virus' on the PC so I checked and a trojan was quarantined yesterday ...

Wipe and reload time - though I think we mentioned that several days ago.

Especially cause there no other events that happen prior to the shutdown.
And yeah, you guys did: but this site is quite a while away.

3rd party apps don't have to report anything to the event log. So if a third party app is doing it, you'd have to look through its logs to see if there is anything there.

what else is running on this 'server'?

OK.
This runs Aloha manager software, and apparently they downloaded a bunch of games, which we removed and scolded them for it, (not really because we can;t...but.)
outside of that nothing else runs on this PC.
I've mentioned reimaging to my boss but he just ignores the idea and tells me to keep looking.

It's been doing it since the beginning of the year, but got worse within the last 2 months.
(this is the first we heard about it when I started this thread. )

JaredBusch

@WrCombs said in Windows 10 Reboots:

apparently they downloaded a bunch of games,

Should have been wiped then.

WrCombs

@JaredBusch said in Windows 10 Reboots:

@WrCombs said in Windows 10 Reboots:

apparently they downloaded a bunch of games,

Should have been wiped then.

I've mentioned this.

WrCombs

found this:

Right around the time it started restarting/having issues this was installed and put in the start up folder.

WrCombs

where else can I look for programs that are causing shutdown?
I have suggested re-imaging, backing up the Drives and wiping it clean, But apparently that isn't an option.
told me to keep looking.

RojoLoco

@WrCombs said in Windows 10 Reboots:

where else can I look for programs that are causing shutdown?
I have suggested re-imaging, backing up the Drives and wiping it clean, But apparently that isn't an option.
told me to keep looking.

Uninstall all the extra crap, then when it keeps happening, go to the site and wipe it clean. Not sure why your boss doesn't want you to fix this correctly.

WrCombs

@RojoLoco said in Windows 10 Reboots:

@WrCombs said in Windows 10 Reboots:

where else can I look for programs that are causing shutdown?
I have suggested re-imaging, backing up the Drives and wiping it clean, But apparently that isn't an option.
told me to keep looking.

Uninstall all the extra crap, then when it keeps happening, go to the site and wipe it clean. Not sure why your boss doesn't want you to fix this correctly.

the million dollar fucking question