MangoCon 2019 - "What Working the Help Desk Taught Me about Communication, Negotiation, and Salesmanship" by Nick Korte
pchiodo last edited by scottalanmiller
Nick Korte aka @NetworkNerd will be speaking at MangoCon 2019. Nick always provides entertaining and informative sessions, and this year is no different. This year he will be talking about "What Working the Help Desk Taught Me about Communication, Negotiation, and Salesmanship"
In this session, you will learn about the dynamic role of working the help desk, the lessons one can learn from interactions with end users, and the relatable experience this gives someone to prepare for other roles. Technically, it’s far more than just being technical.
Join us May 8-10th in Dallas for MangoCon 2019