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    fwconsole creating many emails through our Barracuda mail filter

    IT Discussion
    freepbx 14 sangoma freepbx
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    • WLS-ITGuyW
      WLS-ITGuy @dbeato
      last edited by

      @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

      @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

      Sangoma's response was to turn off the cron jobs that were causing the issues.

      That doesn't answer the question of why they are suddenly happening and what changed to make them happen.

      I would check on the system you have and check what is sending emails instead.

      Freepbx is set to email through Exchange

      1 Reply Last reply Reply Quote 0
      • WLS-ITGuyW
        WLS-ITGuy
        last edited by

        This is what shows up in the barracuda queue:

        alt text

        1 Reply Last reply Reply Quote 0
        • dbeatoD
          dbeato
          last edited by

          Check this
          https://issues.freepbx.org/browse/FREEPBX-11275
          On your cronjob do you have the following at the end of it?

          > /dev/null 2>&1
          
          WLS-ITGuyW 1 Reply Last reply Reply Quote 0
          • WLS-ITGuyW
            WLS-ITGuy @dbeato
            last edited by

            @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

            Check this
            https://issues.freepbx.org/browse/FREEPBX-11275
            On your cronjob do you have the following at the end of it?

            > /dev/null 2>&1
            

            Full cron list:

            * * * * * [ -x /var/www/html/admin/modules/dashboard/scheduler.php ] && /var/www/html/admin/modules/dashboard/scheduler.php > /dev/null 2>&1
            */1 * * * * /var/lib/asterisk/bin/pagepro-scheduler.php 2>&1 >/dev/null
            47 3 * * * /usr/sbin/fwconsole certificates --updateall -q 2>&1 >/dev/null
            */15 * * * * [ -e /etc/asterisk/firewall.enabled ] && touch /var/spool/asterisk/incron/firewall.firewall
            @daily  [ -e /var/www/html/admin/modules/sysadmin/bin/check_portal.php ] && /var/www/html/admin/modules/sysadmin/bin/check_portal.php >/dev/null 2>&1
            @daily  [ -x /var/lib/asterisk/agi-bin/ddns_client.php ] && /var/lib/asterisk/agi-bin/ddns_client.php >/dev/null 2>&1
            51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q
            * * * * * [ -x /var/lib/asterisk/bin/schedtc.php ] && /var/lib/asterisk/bin/schedtc.php
            @hourly  [ -x /var/lib/asterisk/bin/storage.php ] && /var/lib/asterisk/bin/storage.php >/dev/null 2>&1
            @daily /usr/local/sbin/fwconsole pms mk_dirty > /dev/null 2>&1
            * * * * * /usr/local/sbin/fwconsole pms wu_alert > /dev/null 2>&1
            * * * * * /usr/local/sbin/fwconsole queuestats --syncall >> /tmp/reader.log 2>&1
            30 22 * * * /usr/local/sbin/fwconsole recordingreports -s -c -q > /dev/null 2>&1
            0 0 1 * * php /var/lib/asterisk/agi-bin/backuprecordings.php  > /dev/null 2>&1
            @daily [ -x /var/lib/asterisk/bin/freepbx_sipstation_check ] && /var/lib/asterisk/bin/freepbx_sipstation_check 2>&1 > /dev/null
            * * * * * php /var/lib/asterisk/bin/vqplus_generate_periodical_events.php > /dev/null 2>&1
            @daily  [ -x /var/lib/asterisk/agi-bin/update_license.php ] && /var/lib/asterisk/agi-bin/update_license.php --delay
            12 5 * * * [ -e /usr/local/sbin/fwconsole ] && /usr/local/sbin/fwconsole ma listonline --sendemail -q > /dev/null 2>&1
            
            dbeatoD 1 Reply Last reply Reply Quote 0
            • dbeatoD
              dbeato @WLS-ITGuy
              last edited by

              @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

              51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q

              so change this line to, that way it doesn't send an email.

              51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q > /dev/null 2>&1
              WLS-ITGuyW 1 Reply Last reply Reply Quote 0
              • WLS-ITGuyW
                WLS-ITGuy @dbeato
                last edited by

                @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

                @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q

                so change this line to, that way it doesn't send an email.

                51 * * * * /usr/local/sbin/fwconsole util cleanplaybackcache -q > /dev/null 2>&1
                

                Done. We'll see what happens in an hour 🙂

                1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch
                  last edited by

                  Or, put the symlink back as the bug report stated.

                  1 Reply Last reply Reply Quote 2
                  • WLS-ITGuyW
                    WLS-ITGuy
                    last edited by

                    Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                    dbeatoD JaredBuschJ 2 Replies Last reply Reply Quote 1
                    • dbeatoD
                      dbeato @WLS-ITGuy
                      last edited by

                      @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                      Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                      Awesome!

                      WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                      • WLS-ITGuyW
                        WLS-ITGuy @dbeato
                        last edited by

                        @dbeato said in fwconsole creating many emails through our Barracuda mail filter:

                        @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                        Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                        Awesome!

                        Thanks! I tried finding something online but your Google-fu is better than mine.

                        I am a little disappointed in Sangoma support though.

                        1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @WLS-ITGuy
                          last edited by JaredBusch

                          @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                          Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                          But it is also not correctly running the task that the cron job should be running.

                          That was the point of the error message.

                          WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                          • WLS-ITGuyW
                            WLS-ITGuy @JaredBusch
                            last edited by

                            @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                            @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                            Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                            But it is also not correctly running the task that the cron job should be running.

                            That was the point of the error message.

                            Well, you don't have to get that's not the correct fix on me. Fine, I'll fix it the right way then 🙂

                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @WLS-ITGuy
                              last edited by

                              @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                              @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                              @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                              Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                              But it is also not correctly running the task that the cron job should be running.

                              That was the point of the error message.

                              Well, you don't have to get that's not the correct fix on me. Fine, I'll fix it the right way then 🙂

                              The odd thing here would be what happened to the links in the first place.

                              WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                              • WLS-ITGuyW
                                WLS-ITGuy @JaredBusch
                                last edited by

                                @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                                But it is also not correctly running the task that the cron job should be running.

                                That was the point of the error message.

                                Well, you don't have to get that's not the correct fix on me. Fine, I'll fix it the right way then 🙂

                                The odd thing here would be what happened to the links in the first place.

                                Which is why I created the ticket with Sangoma. Their response was to delete the cron jobs causing the error.

                                So to do this the right way I do what exactly?

                                JaredBuschJ 1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @WLS-ITGuy
                                  last edited by

                                  @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                  @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                  @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                  @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                  @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                  Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                                  But it is also not correctly running the task that the cron job should be running.

                                  That was the point of the error message.

                                  Well, you don't have to get that's not the correct fix on me. Fine, I'll fix it the right way then 🙂

                                  The odd thing here would be what happened to the links in the first place.

                                  Which is why I created the ticket with Sangoma. Their response was to delete the cron jobs causing the error.

                                  So to do this the right way I do what exactly?

                                  I'm not the happiest with their support team. I recently opened two tickets that they completely did not understand. Finally a dev is on it and things are being worked out.

                                  Their dev's are solid. Support, less so.

                                  WLS-ITGuyW 1 Reply Last reply Reply Quote 0
                                  • WLS-ITGuyW
                                    WLS-ITGuy @JaredBusch
                                    last edited by

                                    @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                    @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                    @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                    @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                    @JaredBusch said in fwconsole creating many emails through our Barracuda mail filter:

                                    @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                    Well, editing the cron worked. I suppose I could put the symlink back but it isn't spitting emails to the queue anymore so...

                                    But it is also not correctly running the task that the cron job should be running.

                                    That was the point of the error message.

                                    Well, you don't have to get that's not the correct fix on me. Fine, I'll fix it the right way then 🙂

                                    The odd thing here would be what happened to the links in the first place.

                                    Which is why I created the ticket with Sangoma. Their response was to delete the cron jobs causing the error.

                                    So to do this the right way I do what exactly?

                                    I'm not the happiest with their support team. I recently opened two tickets that they completely did not understand. Finally a dev is on it and things are being worked out.

                                    Their dev's are solid. Support, less so.

                                    Matt and Robert have been stellar when you can actually get them. The tier setup has changed since Sangoma took over and it takes FOREVER to get elevated to one of those guys.

                                    1 Reply Last reply Reply Quote 0
                                    • WLS-ITGuyW
                                      WLS-ITGuy
                                      last edited by

                                      Just ran updates in FreePBX and now the queue buildup is back. Guess I'll have to fix it the right way 😞

                                      dbeatoD 1 Reply Last reply Reply Quote 1
                                      • dbeatoD
                                        dbeato @WLS-ITGuy
                                        last edited by

                                        @WLS-ITGuy said in fwconsole creating many emails through our Barracuda mail filter:

                                        Just ran updates in FreePBX and now the queue buildup is back. Guess I'll have to fix it the right way

                                        Enjoy!

                                        1 Reply Last reply Reply Quote 0
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