Navigation

    ML
    • Register
    • Login
    • Search
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups

    SOLVED Android Phone Dead after Installation of ITarian Endpoint Manager

    IT Discussion
    android comodo comodo endpoint manager itarian itarian endpoint manager samsung galaxy
    4
    7
    196
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • scottalanmiller
      scottalanmiller last edited by

      Android phone by Samsung. Installed ITarian Endpoint Manager today. A couple of hours later the phone is a brick. Nothing else done to it today. It won't charge or put anything at all on the screen. Anyone seen anything like this, or have an idea of how to approach fixing it?

      1 Reply Last reply Reply Quote 1
      • valentina
        valentina @dafyre last edited by

        @dafyre I uninstalled ITarian from the computer, it took a long time before I could uninstall the app from the phone. It is working fine now

        1 Reply Last reply Reply Quote 1
        • scottalanmiller
          scottalanmiller last edited by

          Posted to the ITarian community as well (holy cow their forum is slow!)

          https://forum.itarian.com/forum/products/other-comodo-products/comodo-device-management/33422-installed-endpoint-manager-and-android-phone-is-now-bricked

          1 Reply Last reply Reply Quote 1
          • valentina
            valentina last edited by

            Update: The phone briefly turns on and then off again, the buttons do not respond, neither does the touchscreen. During the brief moments where it is on, it shows that it's charging

            valentina 1 Reply Last reply Reply Quote 0
            • valentina
              valentina @valentina last edited by

              @valentina Phone is back on again. Extremely slow but it is working

              dafyre 1 Reply Last reply Reply Quote 0
              • dafyre
                dafyre @valentina last edited by

                @valentina said in Android Phone Dead after Installation of ITarian Endpoint Manager:

                @valentina Phone is back on again. Extremely slow but it is working

                Enough that you can uninstall the ITarian stuff?

                valentina 1 Reply Last reply Reply Quote 0
                • dbeato
                  dbeato last edited by

                  I was going to suggest a factory reset but hey, if it is working and indeed Itarian then remove.

                  1 Reply Last reply Reply Quote 0
                  • valentina
                    valentina @dafyre last edited by

                    @dafyre I uninstalled ITarian from the computer, it took a long time before I could uninstall the app from the phone. It is working fine now

                    1 Reply Last reply Reply Quote 1
                    • First post
                      Last post