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    IT reporting website for every day users

    Scheduled Pinned Locked Moved IT Discussion
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    • travisdh1T
      travisdh1 @wirestyle22
      last edited by

      @wirestyle22 Do you have monitoring of any type in place currently? Most monitoring solutions should be able to produce a CSV file that you could automatically parse. It's what I'd do anyway.

      wirestyle22W scottalanmillerS 2 Replies Last reply Reply Quote 1
      • jmooreJ
        jmoore @wirestyle22
        last edited by

        @wirestyle22 I think that would work fine. There are lots of things I think that would do this, so its all personal preference. Wordpress site, wiki, static html, ticket system and even online documentation like bookstack. If your strong and confident with wordpress then that is just as good.

        1 Reply Last reply Reply Quote 0
        • wirestyle22W
          wirestyle22 @travisdh1
          last edited by

          @travisdh1 We have solarwinds for IT, but this is for every day people. They can access the website to see what issues have been reported so they don't duplicate calls to the help desk.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • IRJI
            IRJ
            last edited by

            It definitely needs to be done automatically not manually. There are plenty of products out there that can do this type of monitoring and dashboards out of the box. Why setup a website to do it manually?

            wirestyle22W 2 Replies Last reply Reply Quote 1
            • wirestyle22W
              wirestyle22 @IRJ
              last edited by

              @IRJ Can you provide examples I can test?

              IRJI 1 Reply Last reply Reply Quote 0
              • wirestyle22W
                wirestyle22 @IRJ
                last edited by

                @IRJ I'd be worried about flooding and users not using it because there is too much to see if it were automatic

                1 Reply Last reply Reply Quote 0
                • IRJI
                  IRJ @wirestyle22
                  last edited by

                  @wirestyle22 said in IT reporting website for every day users:

                  @IRJ Can you provide examples I can test?

                  It's not something I've worked with for quite a while so I can't really tell you what's the best right now. I'm sure someone on here can chime in. Here are some examples.

                  https://geekflare.com/best-open-source-monitoring-software/

                  wirestyle22W 1 Reply Last reply Reply Quote 0
                  • wirestyle22W
                    wirestyle22 @IRJ
                    last edited by wirestyle22

                    @IRJ said in IT reporting website for every day users:

                    @wirestyle22 said in IT reporting website for every day users:

                    @IRJ Can you provide examples I can test?

                    It's not something I've worked with for quite a while so I can't really tell you what's the best right now. I'm sure someone on here can chime in. Here are some examples.

                    https://geekflare.com/best-open-source-monitoring-software/

                    Yeah it's too in-depth for what I am looking to do. My boss just wants a list of reported issues.

                    Application is down in Citrix. We are aware of the issue and are currently working on it.

                    Internet outage at X site. This is an ISP problem that is being worked on.

                    It's actually almost more of a blog than it is true reporting

                    IRJI jmooreJ DashrenderD scottalanmillerS 4 Replies Last reply Reply Quote 1
                    • IRJI
                      IRJ @wirestyle22
                      last edited by

                      @wirestyle22 said in IT reporting website for every day users:

                      @IRJ said in IT reporting website for every day users:

                      @wirestyle22 said in IT reporting website for every day users:

                      @IRJ Can you provide examples I can test?

                      It's not something I've worked with for quite a while so I can't really tell you what's the best right now. I'm sure someone on here can chime in. Here are some examples.

                      https://geekflare.com/best-open-source-monitoring-software/

                      Yeah it's too in-depth for what I am looking to do. My boss just wants a list of reported issues.

                      Application is down in Citrix. We are aware of the issue and are currently working on it.

                      Internet outage at X site. This is an ISP problem that is being worked on.

                      It's actually almost more of a blog than it is true reporting

                      Ah ok I see

                      wirestyle22W 1 Reply Last reply Reply Quote 0
                      • jmooreJ
                        jmoore @wirestyle22
                        last edited by

                        @wirestyle22 I still think Wordpress is what you want for this. Its easy and quick enough for what your describing.

                        scottalanmillerS 1 Reply Last reply Reply Quote 1
                        • wirestyle22W
                          wirestyle22 @IRJ
                          last edited by

                          @IRJ said in IT reporting website for every day users:

                          @wirestyle22 said in IT reporting website for every day users:

                          @IRJ said in IT reporting website for every day users:

                          @wirestyle22 said in IT reporting website for every day users:

                          @IRJ Can you provide examples I can test?

                          It's not something I've worked with for quite a while so I can't really tell you what's the best right now. I'm sure someone on here can chime in. Here are some examples.

                          https://geekflare.com/best-open-source-monitoring-software/

                          Yeah it's too in-depth for what I am looking to do. My boss just wants a list of reported issues.

                          Application is down in Citrix. We are aware of the issue and are currently working on it.

                          Internet outage at X site. This is an ISP problem that is being worked on.

                          It's actually almost more of a blog than it is true reporting

                          Ah ok I see

                          Zabbix is something I am proposing though just as an FYI

                          scottalanmillerS 1 Reply Last reply Reply Quote 1
                          • wirestyle22W
                            wirestyle22
                            last edited by wirestyle22

                            @stacksofplates I think an interesting project would be to create a shared directory that Ansible pulled from to create pages on the website per day and allow it to automatically organize the website. It seems like it would be possible to do. Just a thought.

                            JaredBuschJ stacksofplatesS 2 Replies Last reply Reply Quote 0
                            • dbeatoD
                              dbeato
                              last edited by

                              This is what we use
                              https://github.com/phpservermon/phpservermon

                              It can provide you with a Dashboard and also email and push notifications.

                              1 Reply Last reply Reply Quote 2
                              • DashrenderD
                                Dashrender @wirestyle22
                                last edited by

                                @wirestyle22 said in IT reporting website for every day users:

                                @IRJ said in IT reporting website for every day users:

                                @wirestyle22 said in IT reporting website for every day users:

                                @IRJ Can you provide examples I can test?

                                It's not something I've worked with for quite a while so I can't really tell you what's the best right now. I'm sure someone on here can chime in. Here are some examples.

                                https://geekflare.com/best-open-source-monitoring-software/

                                Yeah it's too in-depth for what I am looking to do. My boss just wants a list of reported issues.

                                Application is down in Citrix. We are aware of the issue and are currently working on it.

                                Internet outage at X site. This is an ISP problem that is being worked on.

                                It's actually almost more of a blog than it is true reporting

                                Something simple could easily be static HTML page. But WordPress would likely be easy enough.

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @wirestyle22
                                  last edited by

                                  @wirestyle22 said in IT reporting website for every day users:

                                  @stacksofplates I think an interesting project would be to create a shared directory that Ansible pulled from to create pages on the website per day and allow it to automatically organize the website. It seems like it would be possible to do. Just a thought.

                                  Totally over complicated.

                                  wirestyle22W 1 Reply Last reply Reply Quote 1
                                  • wirestyle22W
                                    wirestyle22 @JaredBusch
                                    last edited by

                                    @JaredBusch said in IT reporting website for every day users:

                                    @wirestyle22 said in IT reporting website for every day users:

                                    @stacksofplates I think an interesting project would be to create a shared directory that Ansible pulled from to create pages on the website per day and allow it to automatically organize the website. It seems like it would be possible to do. Just a thought.

                                    Totally over complicated.

                                    It sure is

                                    1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch
                                      last edited by

                                      use any basic wiki they all have an "edit" mode.

                                      Wordpress is real overkill.

                                      Even wiki.js without a super fancy WYSIWYG can easily be formatted. THe need for WYSIWYG is crazy for this. You need very minimal formatting for a simple alert page.

                                      Markdown (what wiki.js uses) woudl be simple for it. No need for a database instance or anything.

                                      wirestyle22W 1 Reply Last reply Reply Quote 0
                                      • wirestyle22W
                                        wirestyle22 @JaredBusch
                                        last edited by

                                        @JaredBusch said in IT reporting website for every day users:

                                        use any basic wiki they all have an "edit" mode.

                                        Wordpress is real overkill.

                                        Even wiki.js without a super fancy WYSIWYG can easily be formatted. THe need for WYSIWYG is crazy for this. You need very minimal formatting for a simple alert page.

                                        Markdown (what wiki.js uses) woudl be simple for it. No need for a database instance or anything.

                                        My boss specified that he wanted "any user" to be able to edit it. They aren't going to be able to handle markdown. I suggested Bookstack because as far as I have seen its the best wiki with a WYSIWYG editor

                                        JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                                        • JaredBuschJ
                                          JaredBusch @wirestyle22
                                          last edited by

                                          @wirestyle22 said in IT reporting website for every day users:

                                          @JaredBusch said in IT reporting website for every day users:

                                          use any basic wiki they all have an "edit" mode.

                                          Wordpress is real overkill.

                                          Even wiki.js without a super fancy WYSIWYG can easily be formatted. THe need for WYSIWYG is crazy for this. You need very minimal formatting for a simple alert page.

                                          Markdown (what wiki.js uses) woudl be simple for it. No need for a database instance or anything.

                                          My boss specified that he wanted "any user" to be able to edit it. They aren't going to be able to handle markdown. I suggested Bookstack because as far as I have seen its the best wiki with a WYSIWYG editor

                                          Your boss is an idiot.

                                          "any user" should never do this. it isan IT status page. IT updates it.

                                          wirestyle22W scottalanmillerS 2 Replies Last reply Reply Quote 3
                                          • wirestyle22W
                                            wirestyle22 @JaredBusch
                                            last edited by

                                            @JaredBusch said in IT reporting website for every day users:

                                            @wirestyle22 said in IT reporting website for every day users:

                                            @JaredBusch said in IT reporting website for every day users:

                                            use any basic wiki they all have an "edit" mode.

                                            Wordpress is real overkill.

                                            Even wiki.js without a super fancy WYSIWYG can easily be formatted. THe need for WYSIWYG is crazy for this. You need very minimal formatting for a simple alert page.

                                            Markdown (what wiki.js uses) woudl be simple for it. No need for a database instance or anything.

                                            My boss specified that he wanted "any user" to be able to edit it. They aren't going to be able to handle markdown. I suggested Bookstack because as far as I have seen its the best wiki with a WYSIWYG editor

                                            Your boss is an idiot.

                                            "any user" should never do this. it isan IT status page. IT updates it.

                                            Not my choice

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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