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    Introducing Postcards - Our SMS & MMS UI

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    postcards skyetel sms texting
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    • JaredBusch
      JaredBusch last edited by

      This is pretty useless if I cannot have more than one number active to a user.

      If live, all but one of these numbers will go to a single user that is going to be responsible to reply.

      246d5876-01df-4da6-85db-7c39d14fd8a5-image.png

      But when I sent a text to a second number, I cannot reply to it.

      efcc9385-9cd8-42e8-9165-41af7428599e-image.png
      d303ec64-91a1-41a3-aca5-9cf42035d1c0-image.png

      1 Reply Last reply Reply Quote 0
      • JaredBusch
        JaredBusch last edited by

        Sending to the primary number, I have a reply box still.
        3301433a-9c3a-4766-a982-488ea77b19f5-image.png

        Skyetel 1 Reply Last reply Reply Quote 0
        • Skyetel
          Skyetel @JaredBusch last edited by

          @JaredBusch I think this is expected behavior and is by design.

          I'll have @cody hop on now and take a look :)

          JaredBusch 1 Reply Last reply Reply Quote 0
          • JaredBusch
            JaredBusch @Skyetel last edited by

            @Skyetel said in Introducing Postcards - Our SMS & MMS UI:

            @JaredBusch I think this is expected behavior and is by design.

            I'll have @cody hop on now and take a look :)

            Might be intended by developers, but it is useless for production.

            1 Reply Last reply Reply Quote 0
            • C
              cody last edited by

              We added a troubleshooting section to the Postcards Documentation:
              https://bitbucket.org/skyetel/postcards-installer/src/master/README.md

              If you can send but not receive messages, please check the Callback URL matches your Phonenumber's Callback URL, which might have changed. Also check that the Callback URL is using the correct http(s) protocol, if you aren't using SSL.

              Also please verify that we can send a POST request to your Callback URL and that it isn't getting blocked by a firewall.

              1 Reply Last reply Reply Quote 2
              • scottalanmiller
                scottalanmiller last edited by

                What SMS settings are required for this. Like... is it GET or POST?

                J 1 Reply Last reply Reply Quote 0
                • J
                  JasGot @scottalanmiller last edited by

                  @scottalanmiller said in Introducing Postcards - Our SMS & MMS UI:

                  What SMS settings are required for this. Like... is it GET or POST?

                  POST.

                  scottalanmiller 1 Reply Last reply Reply Quote 0
                  • scottalanmiller
                    scottalanmiller @JasGot last edited by

                    @JasGot said in Introducing Postcards - Our SMS & MMS UI:

                    @scottalanmiller said in Introducing Postcards - Our SMS & MMS UI:

                    What SMS settings are required for this. Like... is it GET or POST?

                    POST.

                    Thanks.

                    1 Reply Last reply Reply Quote 0
                    • J
                      JasGot @JasGot last edited by

                      @JasGot said in Introducing Postcards - Our SMS & MMS UI:

                      @cody said in Introducing Postcards - Our SMS & MMS UI:

                      I am a developer with Skyetel and would like to try to help resolve some of these upgrade issues you and others are encountering. If you can please message me some additional details

                      Send me your Skyetel email address and I'll send you the url and my tel number.

                      Worked with Cody. He was able to see log entries that are not in the SMS log for Skyetel. He was seeing a 404 error. Turns out it was a NAT issue. Funny that now router changes were made.

                      So it is working now with CentOS 7 64 bit on Hyper-V

                      I was unable to get it to complete the install with any other attempts. (AWS, Ubuntu, Debian, Liquid Web, Vultr, etc)

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                      • scottalanmiller
                        scottalanmiller last edited by

                        Just an FYI, I followed the guide using CentOS 7 Server and it installed no hiccups. It's up and working now, first try. Don't think that the docs have changed.

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