SIP trunk not registering

Dashrender

I added a VOIP.ms SIP trunk to my Mitel 5000 about a month ago.

On Feb 28, the registration failed - I change all kinds of things - sadly, not as methodically as I should have, then in the end I put it all back, and ta da - it worked - until this morning.

This morning I come into the office to an alarm - my SIP trunk won't register, again!

Here are all I can see in the log regarding this:

-01:739- 08:14 03-13 *** SIP TX [''-'9205']: OPTIONS sip:208.100.39.53:5060 SIP/2.0
Via: SIP/2.0/UDP 172.16.xxx.xxx:5060;branch=z9hG4bK25xxxxxxxx-1440
Route: <sip:208.100.39.53:5060;lr>
Max-Forwards: 70
Allow: NOTIFY,REGISTER,REFER,SUBSCRIBE,INFO,INVITE,ACK,OPTIONS,CANCEL,BYE
User-Agent: Mitel-5000-ICP-6.2.3.53
P-Asserted-Identity: <sip:[email protected]>
From: <sip:[email protected]:5060>;tag=Mitel-5000_2537092587-1440
To: sip:208.100.39.53:5060
Call-ID: 2537082587-1440
CSeq: 1 OPTIONS
Contact: <sip:[email protected]:5060>
Content-Length: 0


-01:740- 08:14 03-13 *** SIP RX [''-'9205']: SIP/2.0 200 OK
Via: SIP/2.0/UDP 172.16.xxx.xxx:5060;branch=z9hG4bK2537aaaaaa-1440;received=68.96.xxx.xxx;rport=1693
From: <sip:[email protected]:5060>;tag=Mitel-5000_2537092587-1440
To: sip:208.100.39.53:5060;tag=as7b736e6c
Call-ID: 2537082587-1440
CSeq: 1 OPTIONS
Server: voip.ms
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Contact: <sip:208.100.39.53:5060>
Accept: application/sdp
Content-Length: 0

Any thoughts on my issue?

I'm disabled and re-enabled the trunk several times (max down time was about 2 mins).

JaredBusch

@Dashrender said in SIP trunk not registering:

I added a VOIP.ms SIP trunk to my Mitel 5000 about a month ago.

On Feb 28, the registration failed - I change all kinds of things - sadly, not as methodically as I should have, then in the end I put it all back, and ta da - it worked - until this morning.

This morning I come into the office to an alarm - my SIP trunk won't register, again!

Here are all I can see in the log regarding this:
-01:739- 08:14 03-13 *** SIP TX [''-'9205']: OPTIONS sip:208.100.39.53:5060 SIP/2.0
Via: SIP/2.0/UDP 172.16.xxx.xxx:5060;branch=z9hG4bK25xxxxxxxx-1440
Route: <sip:208.100.39.53:5060;lr>
Max-Forwards: 70
Allow: NOTIFY,REGISTER,REFER,SUBSCRIBE,INFO,INVITE,ACK,OPTIONS,CANCEL,BYE
User-Agent: Mitel-5000-ICP-6.2.3.53
P-Asserted-Identity: <sip:[email protected]>
From: <sip:[email protected]:5060>;tag=Mitel-5000_2537092587-1440
To: sip:208.100.39.53:5060
Call-ID: 2537082587-1440
CSeq: 1 OPTIONS
Contact: <sip:[email protected]:5060>
Content-Length: 0


-01:740- 08:14 03-13 *** SIP RX [''-'9205']: SIP/2.0 200 OK
Via: SIP/2.0/UDP 172.16.xxx.xxx:5060;branch=z9hG4bK2537aaaaaa-1440;received=68.96.xxx.xxx;rport=1693
From: <sip:[email protected]:5060>;tag=Mitel-5000_2537092587-1440
To: sip:208.100.39.53:5060;tag=as7b736e6c
Call-ID: 2537082587-1440
CSeq: 1 OPTIONS
Server: voip.ms
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO, PUBLISH, MESSAGE
Supported: replaces, timer
Contact: <sip:208.100.39.53:5060>
Accept: application/sdp
Content-Length: 0
Any thoughts on my issue?

I'm disabled and re-enabled the trunk several times (max down time was about 2 mins).

Find the log for wind it actually dropped

scottalanmiller

Added tags

Dashrender

Well I tried maintenance mode - out of service for 10 mins, then back on - no go.

I put the password back into the system - bam.. damn thing is registering again.