DELL PowerEdge T410 - Memory Configuration Issues



  • I have a client with a DELL PowerEdge T410. He has Dual Processors and (4) 16 GB RAM Sticks.

    The memory is Samsung M393B2G70BH0-CK0 Samsung 16GB PC3-12800 DDR3-1600MHz ECC Registered CL11 240-Pin DIMM Dual Rank Memory Module Mfr P-N that was spec'ed out by PCM.

    When he puts in 32 GB it works great. When he goes to 64 bit (32 on each CPU) the system blue screens/very unstable. He has swapped positions of the memory and only used 1 stick at a time to see if there is a bad module. The server is running Windows Server 2016 Standard.

    Each memory stick passes the memory diagnostic.

    This document says with 16 GB modules on Dual Processors that slots 1 and 2 (on each processor) should be populated for Optimized memory. https://downloads.dell.com/manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-t410_user's guide6_en-us.pdf

    The bios is set at Optimizer for the memory settings.



  • As a rule, the primary slot in each channel should be populated. So, 4 sticks per CPU.

    Make sure Memory RAS settings are default and not stripe or mirror. That may be part of the problem.

    Make sure the sticks are in the primary slot for each channel which is usually a different colour than the secondary and furthest from the CPU.



  • @PhlipElder said in DELL PowerEdge T410 - Memory Configuration Issues:

    As a rule, the primary slot in each channel should be populated. So, 4 sticks per CPU.

    Make sure Memory RAS settings are default and not stripe or mirror. That may be part of the problem.

    Make sure the sticks are in the primary slot for each channel which is usually a different colour than the secondary and furthest from the CPU.

    T410 is old 5500 series chipset which is triple channel, so I don't think you gain anything with 4 per CPU.



  • @CCWTech said in DELL PowerEdge T410 - Memory Configuration Issues:

    I have a client with a DELL PowerEdge T410. He has Dual Processors and (4) 16 GB RAM Sticks.

    The memory is Samsung M393B2G70BH0-CK0 Samsung 16GB PC3-12800 DDR3-1600MHz ECC Registered CL11 240-Pin DIMM Dual Rank Memory Module Mfr P-N that was spec'ed out by PCM.

    When he puts in 32 GB it works great. When he goes to 64 bit (32 on each CPU) the system blue screens/very unstable. He has swapped positions of the memory and only used 1 stick at a time to see if there is a bad module. The server is running Windows Server 2016 Standard.

    Each memory stick passes the memory diagnostic.

    This document says with 16 GB modules on Dual Processors that slots 1 and 2 (on each processor) should be populated for Optimized memory. https://downloads.dell.com/manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-t410_user's guide6_en-us.pdf

    The bios is set at Optimizer for the memory settings.

    In the Dell Poweredge T410 Technical Guidebook it says 8GB RAM modules max.

    There could be different hardware revisions of the motherboard. I assume you have the latest BIOS installed?



  • @Pete-S said in DELL PowerEdge T410 - Memory Configuration Issues:

    @CCWTech said in DELL PowerEdge T410 - Memory Configuration Issues:

    I have a client with a DELL PowerEdge T410. He has Dual Processors and (4) 16 GB RAM Sticks.

    The memory is Samsung M393B2G70BH0-CK0 Samsung 16GB PC3-12800 DDR3-1600MHz ECC Registered CL11 240-Pin DIMM Dual Rank Memory Module Mfr P-N that was spec'ed out by PCM.

    When he puts in 32 GB it works great. When he goes to 64 bit (32 on each CPU) the system blue screens/very unstable. He has swapped positions of the memory and only used 1 stick at a time to see if there is a bad module. The server is running Windows Server 2016 Standard.

    Each memory stick passes the memory diagnostic.

    This document says with 16 GB modules on Dual Processors that slots 1 and 2 (on each processor) should be populated for Optimized memory. https://downloads.dell.com/manuals/all-products/esuprt_ser_stor_net/esuprt_poweredge/poweredge-t410_user's guide6_en-us.pdf

    The bios is set at Optimizer for the memory settings.

    In the Dell Poweredge T410 Technical Guidebook it says 8GB RAM modules max.

    There could be different hardware revisions of the motherboard. I assume you have the latest BIOS installed?

    Lol that'll do it



  • IMHO the machine is just too old to mess around with. Should have bought a new or if money was tight, a refurbished server.

    T410 has a Xeon 5500 series CPU. Then we had the Xeon 5600. Then the E5-2600 generation came followed by the E5-2600V2. Then the V3 and the V4. And now the Xeon Scalable.

    That's a lot of water under the bridge. A nine year old computer is just not worth upgrading.

    PS. The good thing is that the 4x16GB RDIMMs will work in everything up to a E5-2600 V2. Then everything became DDR4. A single E5-2600 V2 will be much faster than a dual 5500 series CPU. Use a lot less energy too.



  • @Pete-S said in DELL PowerEdge T410 - Memory Configuration Issues:

    @PhlipElder said in DELL PowerEdge T410 - Memory Configuration Issues:

    As a rule, the primary slot in each channel should be populated. So, 4 sticks per CPU.

    Make sure Memory RAS settings are default and not stripe or mirror. That may be part of the problem.

    Make sure the sticks are in the primary slot for each channel which is usually a different colour than the secondary and furthest from the CPU.

    T410 is old 5500 series chipset which is triple channel, so I don't think you gain anything with 4 per CPU.

    Heh .. I didn't clue in to the generation indicator thus my mistake. Apologies ...



  • I agree on the age, I think it's going to take more work in labor cost than it's worth, but that's not my decision.

    However the documentation says it will support 16 GB Modules and the fact that when only 2 are plugged in it will work with 32 GB of ram makes me think that's not it. I don't think it's a 32 GB Max issue but I guess we could try 1 stick for each CPU and see what happens there.

    We have checked the memory configuration as to what slots should be populated and from everything I can see we are using the correct slots.



  • @CCWTech No support for 16GB modules according to this doc. That's why I'm thinking there might be different hardware revisions on the motherboard and different BIOS versions might support different memory configs. Or there are sockets on the motherboard that doesn't work.

    dell_t410.png



  • Got it!

    I gave the client a link to this thread and I think he's going to scrap the server and look for something from Xbyte.



  • @CCWTech said in DELL PowerEdge T410 - Memory Configuration Issues:

    Got it!

    I gave the client a link to this thread and I think he's going to scrap the server and look for something from Xbyte.

    Smart, supporting old gear in this way just too often ends up being too costly. High cost, low returns.



  • @Pete-S said in DELL PowerEdge T410 - Memory Configuration Issues:

    @PhlipElder said in DELL PowerEdge T410 - Memory Configuration Issues:

    As a rule, the primary slot in each channel should be populated. So, 4 sticks per CPU.

    Make sure Memory RAS settings are default and not stripe or mirror. That may be part of the problem.

    Make sure the sticks are in the primary slot for each channel which is usually a different colour than the secondary and furthest from the CPU.

    T410 is old 5500 series chipset which is triple channel, so I don't think you gain anything with 4 per CPU.

    Yeah, that era was three or six.