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    MFP: Scan to email address

    IT Discussion
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    • JaredBusch
      JaredBusch @scottalanmiller last edited by

      @scottalanmiller said:

      That's a different approach. That is just sending email not going through O365 at all. Same as email from any external user.

      It is using his internal relay server to go through O365.

      scottalanmiller 1 Reply Last reply Reply Quote 0
      • thanksajdotcom
        thanksajdotcom last edited by

        Yes, that will work

        1 Reply Last reply Reply Quote 0
        • scottalanmiller
          scottalanmiller @JaredBusch last edited by

          @JaredBusch are you sure? There is no need to relay if you don't use real addresses and he said he was using dummy addresses. We send from external, no relay, all the time.

          1 Reply Last reply Reply Quote 0
          • JaredBusch
            JaredBusch @david.wiese last edited by

            @scottalanmiller said:

            @JaredBusch are you sure? There is no need to relay if you don't use real addresses and he said he was using dummy addresses. We send from external, no relay, all the time.

            @david.wiese said:

            Here is the way i have my 7 mpf's setup. Each machine has its own From address and it is by department. So mine are [email protected], [email protected] and so on. All Mfp's point to our relay server and everything works without an issue. We are on Office365 for email only at this time.

            1 Reply Last reply Reply Quote 0
            • gjacobse
              gjacobse last edited by

              We just had our new Konica Minolta's delivered - our install tech brought and left a document with me about setting it up. Sadly I'm not in any better position than I was before.

              http://supertekboy.com/2013/02/13/getting-your-multifunction-network-scanner-to-work-with-office-365/

              thanksajdotcom 1 Reply Last reply Reply Quote 0
              • ?
                A Former User last edited by A Former User

                I just setup a secure FTPS server on our file server, like the firewall down to the IPs of the MFPs.
                Setup virtual directories that makes a /Scans/ Folder under their Network drive. (it's virtual so the ftp login can't see all a users network files, just scans)
                They select there username on the Ricoh and it saves there. I can't used SMB because we are on server 2012 and Ricoh doesn't support SMB 3.0 it seems.
                I've never used the email function of the MFPs

                1 Reply Last reply Reply Quote 1
                • thanksajdotcom
                  thanksajdotcom @gjacobse last edited by thanksajdotcom

                  @g.jacobse said:

                  We just had our new Konica Minolta's delivered - our install tech brought and left a document with me about setting it up. Sadly I'm not in any better position than I was before.

                  http://supertekboy.com/2013/02/13/getting-your-multifunction-network-scanner-to-work-with-office-365/

                  Those instructions are outdated. It's just outlook.office365.com for the SMTP server. It's still 587 for the port and STARTTLS for the encryption though. That much is true. It's really simple stuff. Not sure where the issue is.

                  On a separate note, that site uses the same Wordpress theme mine does! Different coloring and images, yes, but look at it next to mine.
                  http://www.thanksaj.com

                  Lol

                  gjacobse 1 Reply Last reply Reply Quote 0
                  • gjacobse
                    gjacobse @thanksajdotcom last edited by

                    @ajstringham said:

                    @g.jacobse said:

                    We just had our new Konica Minolta's delivered - our install tech brought and left a document with me about setting it up. Sadly I'm not in any better position than I was before.

                    http://supertekboy.com/2013/02/13/getting-your-multifunction-network-scanner-to-work-with-office-365/

                    Those instructions are outdated. It's just outlook.office365.com for the SMTP server. It's still 587 for the port and STARTTLS for the encryption though. That much is true. It's really simple stuff. Not sure where the issue is.

                    On a separate note, that site uses the same Wordpress theme mine does! Different coloring and images, yes, but look at it next to mine.
                    http://www.thanksaj.com

                    Lol

                    I agree that it is a bit outdated as you pointed out that MS has changed the server naming. However in the comments someone stated this and pointed to SMTP.office365.com. I am unsure of the different, but then why did the change the naming of the office TOOLBAR to RIBBON?

                    I'll plug that in and see what it does.

                    Reid Cooper 1 Reply Last reply Reply Quote 0
                    • Reid Cooper
                      Reid Cooper @gjacobse last edited by

                      @g.jacobse the Ribbon Toolbar was the major feature of MS Office 2007.

                      1 Reply Last reply Reply Quote 1
                      • gjacobse
                        gjacobse last edited by

                        Well it worked finally - well sort of.

                        I created another user in O365 called Scanner Device ([email protected]~~) assigned global admin rights and updated the copier. All the the other network settings were fine (TLS, port etc). And the scan sent it to email.

                        Of course it kept it internal.. which over all I suppose is perfect,.. but we haven't fully cut over from our POP email yet.

                        Two things of interest though:

                        • Global Rights seem to be a breach point..
                        • The scan came in a ZIP file

                        But otherwise - it worked just fine.

                        1 Reply Last reply Reply Quote 0
                        • Reid Cooper
                          Reid Cooper last edited by

                          That it is a zip file must be from the scanner and not related to the mail settings.

                          JaredBusch 1 Reply Last reply Reply Quote 0
                          • JaredBusch
                            JaredBusch @Reid Cooper last edited by

                            @Reid-Cooper said:

                            That it is a zip file must be from the scanner and not related to the mail settings.

                            Also, find that setting in the MFP and change it. You do NOT want your users opening ZIP files. Even valid ones. because then they will open fake ones.

                            Reid Cooper 1 Reply Last reply Reply Quote 1
                            • Reid Cooper
                              Reid Cooper @JaredBusch last edited by

                              @JaredBusch good idea. That will get them into bad security habits.

                              1 Reply Last reply Reply Quote 0
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