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    Security Updates Not Listening to Times.

    Scheduled Pinned Locked Moved Solved IT Discussion
    windows 7windows updates
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    • WrCombsW
      WrCombs @Dashrender
      last edited by

      @Dashrender said in Window Updates Not Listening to Times.:

      Security Essentials is the free AV that came with Windows 7. If you aren't running another AV on that machine - you absolutely want these updates to run!

      I understand that, Now my question is Why do I have 6 Open Tickets all reporting the same issue as the other site : and when I look through the Update History I see the same thing - same time these run, the system locks up and slows down, Has to be restarted then It works fine.
      Everyday, same time, same issue now with 6 different sites - It's hard to believe that all 6 of these sites (that we installed with in the last 3 years from my understanding) will all have bad hardware What has worked so far is setting the Updates to download and making the site to install them everyday manually - For right now because Every other setting I have tried doesn't work, and still installs these security updates at the same time everyday.

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        It could be a false positive hitting it. See if you can whitelist the directories for your app so Security Essentials ignores it.

        WrCombsW 1 Reply Last reply Reply Quote 0
        • WrCombsW
          WrCombs @Dashrender
          last edited by

          @Dashrender said in Security Updates Not Listening to Times.:

          It could be a false positive hitting it. See if you can whitelist the directories for your app so Security Essentials ignores it.

          Okay, That sounds great. But im a Noob how do you do that?

          DashrenderD 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @WrCombs
            last edited by

            @WrCombs said in Security Updates Not Listening to Times.:

            @Dashrender said in Security Updates Not Listening to Times.:

            It could be a false positive hitting it. See if you can whitelist the directories for your app so Security Essentials ignores it.

            Okay, That sounds great. But im a Noob how do you do that?

            Open Control Panel > Windows Defender (if not there, then upgrade and install it) >Options > Exclude files and folders

            0_1541539141103_william.png

            WrCombsW 1 Reply Last reply Reply Quote 1
            • WrCombsW
              WrCombs @Dashrender
              last edited by

              @Dashrender said in Security Updates Not Listening to Times.:

              @WrCombs said in Security Updates Not Listening to Times.:

              @Dashrender said in Security Updates Not Listening to Times.:

              It could be a false positive hitting it. See if you can whitelist the directories for your app so Security Essentials ignores it.

              Okay, That sounds great. But im a Noob how do you do that?

              Open Control Panel > Windows Defender (if not there, then upgrade and install it) >Options > Exclude files and folders

              0_1541539141103_william.png

              This site is using Microsoft Security Essentials - I was able to figure it out and got it excluded for our App - Going to test for the week and see where we go from there, Thanks Dash

              1 Reply Last reply Reply Quote 2
              • WrCombsW
                WrCombs
                last edited by

                Excluding our Application Directory from Microsoft Security Essentials seemed to have resolved this issue.

                1 Reply Last reply Reply Quote 1
                • DonahueD
                  Donahue
                  last edited by

                  @WrCombs said in Security Updates Not Listening to Times.:

                  5:30-6:00 pm and he manually restarts everything and then everything works fine.
                  Right now I

                  So for us following along at home, what was the actual problem and what was the fix? It looks like you were saying that the MSE updates were running at 5:30 or whenever, but was it actually trying to run a scan at that time? Was that the actual cause of the slowdowns?

                  WrCombsW 1 Reply Last reply Reply Quote 0
                  • WrCombsW
                    WrCombs @Donahue
                    last edited by

                    @Donahue said in Security Updates Not Listening to Times.:

                    @WrCombs said in Security Updates Not Listening to Times.:

                    5:30-6:00 pm and he manually restarts everything and then everything works fine.
                    Right now I

                    So for us following along at home, what was the actual problem and what was the fix? It looks like you were saying that the MSE updates were running at 5:30 or whenever, but was it actually trying to run a scan at that time? Was that the actual cause of the slowdowns?

                    The problem was that MSE was installing updates daily at 5-5:30 causing the Point of Sale that runs off of that PC to freeze and lock up until they were restarted.
                    The fix?
                    I excluded our application directory from MSE updates and havent had a problem in 3 days.
                    I have checked and the updates are still coming in , but no system lock ups.

                    DonahueD 1 Reply Last reply Reply Quote 0
                    • DonahueD
                      Donahue @WrCombs
                      last edited by

                      @WrCombs said in Security Updates Not Listening to Times.:

                      @Donahue said in Security Updates Not Listening to Times.:

                      @WrCombs said in Security Updates Not Listening to Times.:

                      5:30-6:00 pm and he manually restarts everything and then everything works fine.
                      Right now I

                      So for us following along at home, what was the actual problem and what was the fix? It looks like you were saying that the MSE updates were running at 5:30 or whenever, but was it actually trying to run a scan at that time? Was that the actual cause of the slowdowns?

                      The problem was that MSE was installing updates daily at 5-5:30 causing the Point of Sale that runs off of that PC to freeze and lock up until they were restarted.
                      The fix?
                      I excluded our application directory from MSE updates and havent had a problem in 3 days.
                      I have checked and the updates are still coming in , but no system lock ups.

                      I don't see the correlation. How is excluding a directory from updates even a thing? I can see excluding a directory from a scan, but MSE doesn't get updates based on directories.

                      WrCombsW 1 Reply Last reply Reply Quote 0
                      • WrCombsW
                        WrCombs @Donahue
                        last edited by

                        @Donahue said in Security Updates Not Listening to Times.:

                        @WrCombs said in Security Updates Not Listening to Times.:

                        @Donahue said in Security Updates Not Listening to Times.:

                        @WrCombs said in Security Updates Not Listening to Times.:

                        5:30-6:00 pm and he manually restarts everything and then everything works fine.
                        Right now I

                        So for us following along at home, what was the actual problem and what was the fix? It looks like you were saying that the MSE updates were running at 5:30 or whenever, but was it actually trying to run a scan at that time? Was that the actual cause of the slowdowns?

                        The problem was that MSE was installing updates daily at 5-5:30 causing the Point of Sale that runs off of that PC to freeze and lock up until they were restarted.
                        The fix?
                        I excluded our application directory from MSE updates and havent had a problem in 3 days.
                        I have checked and the updates are still coming in , but no system lock ups.

                        I don't see the correlation. How is excluding a directory from updates even a thing? I can see excluding a directory from a scan, but MSE doesn't get updates based on directories.

                        This is what I know : okay? Stay with me here;

                        My terminals on the front of house were locking up every time a Security Update came through on my Back office PC. Causing the Site to have to restart the terminals manually every time at the same time, Daily.

                        After excluding the Directory for my application, I haven't had an issue in 3 days, and counting at multiple of my Windows 7 Sites.

                        Could it be that the updates were spinning up more RAM to install these updates?

                        Could it be that The System was False Positive hitting as @Dashrender suggested?

                        DonahueD 1 Reply Last reply Reply Quote 0
                        • DonahueD
                          Donahue @WrCombs
                          last edited by

                          @WrCombs said in Security Updates Not Listening to Times.:

                          @Donahue said in Security Updates Not Listening to Times.:

                          @WrCombs said in Security Updates Not Listening to Times.:

                          @Donahue said in Security Updates Not Listening to Times.:

                          @WrCombs said in Security Updates Not Listening to Times.:

                          5:30-6:00 pm and he manually restarts everything and then everything works fine.
                          Right now I

                          So for us following along at home, what was the actual problem and what was the fix? It looks like you were saying that the MSE updates were running at 5:30 or whenever, but was it actually trying to run a scan at that time? Was that the actual cause of the slowdowns?

                          The problem was that MSE was installing updates daily at 5-5:30 causing the Point of Sale that runs off of that PC to freeze and lock up until they were restarted.
                          The fix?
                          I excluded our application directory from MSE updates and havent had a problem in 3 days.
                          I have checked and the updates are still coming in , but no system lock ups.

                          I don't see the correlation. How is excluding a directory from updates even a thing? I can see excluding a directory from a scan, but MSE doesn't get updates based on directories.

                          This is what I know : okay? Stay with me here;

                          My terminals on the front of house were locking up every time a Security Update came through on my Back office PC. Causing the Site to have to restart the terminals manually every time at the same time, Daily.

                          After excluding the Directory for my application, I haven't had an issue in 3 days, and counting at multiple of my Windows 7 Sites.

                          Could it be that the updates were spinning up more RAM to install these updates?

                          Could it be that The System was False Positive hitting as @Dashrender suggested?

                          I wonder if it wasn't also running a scan at the same time using the newly installed updates? That is the only thing that makes sense. I wont argue with the results, I was just not satisfied with the explanation, because I couldn't follow the logic.

                          WrCombsW DashrenderD 2 Replies Last reply Reply Quote 1
                          • WrCombsW
                            WrCombs @Donahue
                            last edited by

                            @Donahue said in Security Updates Not Listening to Times.:

                            @WrCombs said in Security Updates Not Listening to Times.:

                            @Donahue said in Security Updates Not Listening to Times.:

                            @WrCombs said in Security Updates Not Listening to Times.:

                            @Donahue said in Security Updates Not Listening to Times.:

                            @WrCombs said in Security Updates Not Listening to Times.:

                            5:30-6:00 pm and he manually restarts everything and then everything works fine.
                            Right now I

                            So for us following along at home, what was the actual problem and what was the fix? It looks like you were saying that the MSE updates were running at 5:30 or whenever, but was it actually trying to run a scan at that time? Was that the actual cause of the slowdowns?

                            The problem was that MSE was installing updates daily at 5-5:30 causing the Point of Sale that runs off of that PC to freeze and lock up until they were restarted.
                            The fix?
                            I excluded our application directory from MSE updates and havent had a problem in 3 days.
                            I have checked and the updates are still coming in , but no system lock ups.

                            I don't see the correlation. How is excluding a directory from updates even a thing? I can see excluding a directory from a scan, but MSE doesn't get updates based on directories.

                            This is what I know : okay? Stay with me here;

                            My terminals on the front of house were locking up every time a Security Update came through on my Back office PC. Causing the Site to have to restart the terminals manually every time at the same time, Daily.

                            After excluding the Directory for my application, I haven't had an issue in 3 days, and counting at multiple of my Windows 7 Sites.

                            Could it be that the updates were spinning up more RAM to install these updates?

                            Could it be that The System was False Positive hitting as @Dashrender suggested?

                            I wonder if it wasn't also running a scan at the same time using the newly installed updates? That is the only thing that makes sense. I wont argue with the results, I was just not satisfied with the explanation, because I couldn't follow the logic.

                            That's understandable, I didn't even think of that as a possibility.

                            1 Reply Last reply Reply Quote 0
                            • DonahueD
                              Donahue
                              last edited by

                              you can look at the event viewer and see when the security definitions were updated, and when scans are initiated.

                              "you can view Windows Defender "Operational" events in Event Viewer
                              Click your Start Button, type event viewer and hit Enter
                              Look under: Applications and Services Logs - Microsoft - Windows - Windows Defender."

                              FYI, on my W10 workstation, updates do not trigger an automatic scan, at least not with my current settings which are all on default AFAIK

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @Donahue
                                last edited by

                                @Donahue said in Security Updates Not Listening to Times.:

                                FYI, on my W10 workstation, updates do not trigger an automatic scan, at least not with my current settings which are all on default AFAIK

                                Right - and I wouldn't expect them to kick off a scan on Windows 7 either (what WrCombs is running).

                                But @WrCombs checking those logs to see if a scan is actually running is a great idea.

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @Donahue
                                  last edited by

                                  @Donahue said in Security Updates Not Listening to Times.:

                                  @WrCombs said in Security Updates Not Listening to Times.:

                                  @Donahue said in Security Updates Not Listening to Times.:

                                  @WrCombs said in Security Updates Not Listening to Times.:

                                  @Donahue said in Security Updates Not Listening to Times.:

                                  @WrCombs said in Security Updates Not Listening to Times.:

                                  5:30-6:00 pm and he manually restarts everything and then everything works fine.
                                  Right now I

                                  So for us following along at home, what was the actual problem and what was the fix? It looks like you were saying that the MSE updates were running at 5:30 or whenever, but was it actually trying to run a scan at that time? Was that the actual cause of the slowdowns?

                                  The problem was that MSE was installing updates daily at 5-5:30 causing the Point of Sale that runs off of that PC to freeze and lock up until they were restarted.
                                  The fix?
                                  I excluded our application directory from MSE updates and havent had a problem in 3 days.
                                  I have checked and the updates are still coming in , but no system lock ups.

                                  I don't see the correlation. How is excluding a directory from updates even a thing? I can see excluding a directory from a scan, but MSE doesn't get updates based on directories.

                                  This is what I know : okay? Stay with me here;

                                  My terminals on the front of house were locking up every time a Security Update came through on my Back office PC. Causing the Site to have to restart the terminals manually every time at the same time, Daily.

                                  After excluding the Directory for my application, I haven't had an issue in 3 days, and counting at multiple of my Windows 7 Sites.

                                  Could it be that the updates were spinning up more RAM to install these updates?

                                  Could it be that The System was False Positive hitting as @Dashrender suggested?

                                  I wonder if it wasn't also running a scan at the same time using the newly installed updates? That is the only thing that makes sense. I wont argue with the results, I was just not satisfied with the explanation, because I couldn't follow the logic.

                                  I tend to agree that a scan must be happening - otherwise updates alone shouldn't affect the operation of the PC.

                                  1 Reply Last reply Reply Quote 0
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