What makes RocketChat appealing to you?



  • I built a RocketChat instance over the weekend and am going through the process of testing it now. What makes Rocketchat appealing to you if you use it?



  • Fully open source, active development, easy to support, strong integrations, good mobile clients (also free and open), runs on pretty much any free OS you'd reasonably want to use, good desktop Electron based client, interface is fast and responsive.



  • We use Mattermost at work. I can't say much for RocketChat, but I do really like Mattermost. I'm a fan of the IRC style chat apps and the ability to add them into automation and such.



  • @stacksofplates said in What makes RocketChat appealing to you?:

    We use Mattermost at work. I can't say much for RocketChat, but I do really like Mattermost. I'm a fan of the IRC style chat apps and the ability to add them into automation and such.

    I ended up rolling out Mattermost at my last workplace. I didn't do any testing of Rocketchat because Mattermost checked all of our boxes. It was fast, clean, stable, had all of the clients that we needed (Windows, Mac, Linux), and the documentation was solid. I wished that 3rd party authentication (AD in our case) wasn't a pay feature, but that was a minimal consideration at our size.



  • @stacksofplates That's the next one I'm going to spin up. I really wish there were better options for referencing things in a chat setting--kind of like the way Nextcloud does tagging (testing star messages literally as we speak). If someone gives me an important piece of info I don't want to have to search for it. I'd also like subchannels. If I have a medical group that has more than one site, I'd like a channel for the medical group and a subchannel for each site. Can Mattermost do any of that?



  • @kelly said in What makes RocketChat appealing to you?:

    @stacksofplates said in What makes RocketChat appealing to you?:

    We use Mattermost at work. I can't say much for RocketChat, but I do really like Mattermost. I'm a fan of the IRC style chat apps and the ability to add them into automation and such.

    I ended up rolling out Mattermost at my last workplace. I didn't do any testing of Rocketchat because Mattermost checked all of our boxes. It was fast, clean, stable, had all of the clients that we needed (Windows, Mac, Linux), and the documentation was solid. I wished that 3rd party authentication (AD in our case) wasn't a pay feature, but that was a minimal consideration at our size.

    RocketChat has LDAP functionality for free



  • @kelly said in What makes RocketChat appealing to you?:

    @stacksofplates said in What makes RocketChat appealing to you?:

    We use Mattermost at work. I can't say much for RocketChat, but I do really like Mattermost. I'm a fan of the IRC style chat apps and the ability to add them into automation and such.

    I ended up rolling out Mattermost at my last workplace. I didn't do any testing of Rocketchat because Mattermost checked all of our boxes. It was fast, clean, stable, had all of the clients that we needed (Windows, Mac, Linux), and the documentation was solid. I wished that 3rd party authentication (AD in our case) wasn't a pay feature, but that was a minimal consideration at our size.

    We get that all with Rocket.Chat, all of it, for free. I didn't realize Mattermost had "pay only" features, that's a huge reason I'm glad that we didn't go with them. Overall, they were so close it was hard to tell which one to prefer. Rocket seems to have pulled ahead of Mattermost in popularity and being completely free makes a bit difference.



  • @wirestyle22 said in What makes RocketChat appealing to you?:

    @stacksofplates That's the next one I'm going to spin up. I really wish there were better options for referencing things in a chat setting--kind of like the way Nextcloud does tagging (testing star messages literally as we speak). If someone gives me an important piece of info I don't want to have to search for it. I'd also like subchannels. If I have a medical group that has more than one site, I'd like a channel for the medical group and a subchannel for each site. Can Mattermost do any of that?

    You mean groups under groups?



  • @scottalanmiller said in What makes RocketChat appealing to you?:

    @wirestyle22 said in What makes RocketChat appealing to you?:

    @stacksofplates That's the next one I'm going to spin up. I really wish there were better options for referencing things in a chat setting--kind of like the way Nextcloud does tagging (testing star messages literally as we speak). If someone gives me an important piece of info I don't want to have to search for it. I'd also like subchannels. If I have a medical group that has more than one site, I'd like a channel for the medical group and a subchannel for each site. Can Mattermost do any of that?

    You mean groups under groups?

    Yeah. Sometimes they are channels. Sometimes they are groups



  • @scottalanmiller said in What makes RocketChat appealing to you?:

    @kelly said in What makes RocketChat appealing to you?:

    @stacksofplates said in What makes RocketChat appealing to you?:

    We use Mattermost at work. I can't say much for RocketChat, but I do really like Mattermost. I'm a fan of the IRC style chat apps and the ability to add them into automation and such.

    I ended up rolling out Mattermost at my last workplace. I didn't do any testing of Rocketchat because Mattermost checked all of our boxes. It was fast, clean, stable, had all of the clients that we needed (Windows, Mac, Linux), and the documentation was solid. I wished that 3rd party authentication (AD in our case) wasn't a pay feature, but that was a minimal consideration at our size.

    We get that all with Rocket.Chat, all of it, for free. I didn't realize Mattermost had "pay only" features, that's a huge reason I'm glad that we didn't go with them. Overall, they were so close it was hard to tell which one to prefer. Rocket seems to have pulled ahead of Mattermost in popularity and being completely free makes a bit difference.

    It looks like it's just "AD/LDAP". GitLab has Mattermost integrated natively and you can use it as an OAUTH provider. So OAUTH is definitely free (which is the better way to go anyway).



  • @stacksofplates said in What makes RocketChat appealing to you?:

    @scottalanmiller said in What makes RocketChat appealing to you?:

    @kelly said in What makes RocketChat appealing to you?:

    @stacksofplates said in What makes RocketChat appealing to you?:

    We use Mattermost at work. I can't say much for RocketChat, but I do really like Mattermost. I'm a fan of the IRC style chat apps and the ability to add them into automation and such.

    I ended up rolling out Mattermost at my last workplace. I didn't do any testing of Rocketchat because Mattermost checked all of our boxes. It was fast, clean, stable, had all of the clients that we needed (Windows, Mac, Linux), and the documentation was solid. I wished that 3rd party authentication (AD in our case) wasn't a pay feature, but that was a minimal consideration at our size.

    We get that all with Rocket.Chat, all of it, for free. I didn't realize Mattermost had "pay only" features, that's a huge reason I'm glad that we didn't go with them. Overall, they were so close it was hard to tell which one to prefer. Rocket seems to have pulled ahead of Mattermost in popularity and being completely free makes a bit difference.

    It looks like it's just "AD/LDAP". GitLab has Mattermost integrated natively and you can use it as an OAUTH provider. So OAUTH is definitely free (which is the better way to go anyway).

    Oh, OAUTH is really nice.



  • @scottalanmiller said in What makes RocketChat appealing to you?:

    @stacksofplates said in What makes RocketChat appealing to you?:

    @scottalanmiller said in What makes RocketChat appealing to you?:

    @kelly said in What makes RocketChat appealing to you?:

    @stacksofplates said in What makes RocketChat appealing to you?:

    We use Mattermost at work. I can't say much for RocketChat, but I do really like Mattermost. I'm a fan of the IRC style chat apps and the ability to add them into automation and such.

    I ended up rolling out Mattermost at my last workplace. I didn't do any testing of Rocketchat because Mattermost checked all of our boxes. It was fast, clean, stable, had all of the clients that we needed (Windows, Mac, Linux), and the documentation was solid. I wished that 3rd party authentication (AD in our case) wasn't a pay feature, but that was a minimal consideration at our size.

    We get that all with Rocket.Chat, all of it, for free. I didn't realize Mattermost had "pay only" features, that's a huge reason I'm glad that we didn't go with them. Overall, they were so close it was hard to tell which one to prefer. Rocket seems to have pulled ahead of Mattermost in popularity and being completely free makes a bit difference.

    It looks like it's just "AD/LDAP". GitLab has Mattermost integrated natively and you can use it as an OAUTH provider. So OAUTH is definitely free (which is the better way to go anyway).

    Oh, OAUTH is really nice.

    RocketChat supports OAUTH as well I believe. I doubt my company would allow it though. They are in love with AD



  • @wirestyle22 said in What makes RocketChat appealing to you?:

    @scottalanmiller said in What makes RocketChat appealing to you?:

    @stacksofplates said in What makes RocketChat appealing to you?:

    @scottalanmiller said in What makes RocketChat appealing to you?:

    @kelly said in What makes RocketChat appealing to you?:

    @stacksofplates said in What makes RocketChat appealing to you?:

    We use Mattermost at work. I can't say much for RocketChat, but I do really like Mattermost. I'm a fan of the IRC style chat apps and the ability to add them into automation and such.

    I ended up rolling out Mattermost at my last workplace. I didn't do any testing of Rocketchat because Mattermost checked all of our boxes. It was fast, clean, stable, had all of the clients that we needed (Windows, Mac, Linux), and the documentation was solid. I wished that 3rd party authentication (AD in our case) wasn't a pay feature, but that was a minimal consideration at our size.

    We get that all with Rocket.Chat, all of it, for free. I didn't realize Mattermost had "pay only" features, that's a huge reason I'm glad that we didn't go with them. Overall, they were so close it was hard to tell which one to prefer. Rocket seems to have pulled ahead of Mattermost in popularity and being completely free makes a bit difference.

    It looks like it's just "AD/LDAP". GitLab has Mattermost integrated natively and you can use it as an OAUTH provider. So OAUTH is definitely free (which is the better way to go anyway).

    Oh, OAUTH is really nice.

    RocketChat supports OAUTH as well I believe. I doubt my company would allow it though. They are in love with AD

    They aren't mutually exclusive.



  • @stacksofplates said in What makes RocketChat appealing to you?:

    @wirestyle22 said in What makes RocketChat appealing to you?:

    @scottalanmiller said in What makes RocketChat appealing to you?:

    @stacksofplates said in What makes RocketChat appealing to you?:

    @scottalanmiller said in What makes RocketChat appealing to you?:

    @kelly said in What makes RocketChat appealing to you?:

    @stacksofplates said in What makes RocketChat appealing to you?:

    We use Mattermost at work. I can't say much for RocketChat, but I do really like Mattermost. I'm a fan of the IRC style chat apps and the ability to add them into automation and such.

    I ended up rolling out Mattermost at my last workplace. I didn't do any testing of Rocketchat because Mattermost checked all of our boxes. It was fast, clean, stable, had all of the clients that we needed (Windows, Mac, Linux), and the documentation was solid. I wished that 3rd party authentication (AD in our case) wasn't a pay feature, but that was a minimal consideration at our size.

    We get that all with Rocket.Chat, all of it, for free. I didn't realize Mattermost had "pay only" features, that's a huge reason I'm glad that we didn't go with them. Overall, they were so close it was hard to tell which one to prefer. Rocket seems to have pulled ahead of Mattermost in popularity and being completely free makes a bit difference.

    It looks like it's just "AD/LDAP". GitLab has Mattermost integrated natively and you can use it as an OAUTH provider. So OAUTH is definitely free (which is the better way to go anyway).

    Oh, OAUTH is really nice.

    RocketChat supports OAUTH as well I believe. I doubt my company would allow it though. They are in love with AD

    They aren't mutually exclusive.

    I just mean they wouldn't allow OAUTH even though you're saying its superior. Can't use AD for free with Mattermost, so kind of counts it out unfortunately. At least for now.



  • @wirestyle22 said in What makes RocketChat appealing to you?:

    @stacksofplates said in What makes RocketChat appealing to you?:

    @wirestyle22 said in What makes RocketChat appealing to you?:

    @scottalanmiller said in What makes RocketChat appealing to you?:

    @stacksofplates said in What makes RocketChat appealing to you?:

    @scottalanmiller said in What makes RocketChat appealing to you?:

    @kelly said in What makes RocketChat appealing to you?:

    @stacksofplates said in What makes RocketChat appealing to you?:

    We use Mattermost at work. I can't say much for RocketChat, but I do really like Mattermost. I'm a fan of the IRC style chat apps and the ability to add them into automation and such.

    I ended up rolling out Mattermost at my last workplace. I didn't do any testing of Rocketchat because Mattermost checked all of our boxes. It was fast, clean, stable, had all of the clients that we needed (Windows, Mac, Linux), and the documentation was solid. I wished that 3rd party authentication (AD in our case) wasn't a pay feature, but that was a minimal consideration at our size.

    We get that all with Rocket.Chat, all of it, for free. I didn't realize Mattermost had "pay only" features, that's a huge reason I'm glad that we didn't go with them. Overall, they were so close it was hard to tell which one to prefer. Rocket seems to have pulled ahead of Mattermost in popularity and being completely free makes a bit difference.

    It looks like it's just "AD/LDAP". GitLab has Mattermost integrated natively and you can use it as an OAUTH provider. So OAUTH is definitely free (which is the better way to go anyway).

    Oh, OAUTH is really nice.

    RocketChat supports OAUTH as well I believe. I doubt my company would allow it though. They are in love with AD

    They aren't mutually exclusive.

    I just mean they wouldn't allow OAUTH even though you're saying its superior. Can't use AD for free with Mattermost, so kind of counts it out unfortunately. At least for now.

    I'm saying you can use OAUTH with AD.



  • @stacksofplates said in What makes RocketChat appealing to you?:

    @wirestyle22 said in What makes RocketChat appealing to you?:

    @stacksofplates said in What makes RocketChat appealing to you?:

    @wirestyle22 said in What makes RocketChat appealing to you?:

    @scottalanmiller said in What makes RocketChat appealing to you?:

    @stacksofplates said in What makes RocketChat appealing to you?:

    @scottalanmiller said in What makes RocketChat appealing to you?:

    @kelly said in What makes RocketChat appealing to you?:

    @stacksofplates said in What makes RocketChat appealing to you?:

    We use Mattermost at work. I can't say much for RocketChat, but I do really like Mattermost. I'm a fan of the IRC style chat apps and the ability to add them into automation and such.

    I ended up rolling out Mattermost at my last workplace. I didn't do any testing of Rocketchat because Mattermost checked all of our boxes. It was fast, clean, stable, had all of the clients that we needed (Windows, Mac, Linux), and the documentation was solid. I wished that 3rd party authentication (AD in our case) wasn't a pay feature, but that was a minimal consideration at our size.

    We get that all with Rocket.Chat, all of it, for free. I didn't realize Mattermost had "pay only" features, that's a huge reason I'm glad that we didn't go with them. Overall, they were so close it was hard to tell which one to prefer. Rocket seems to have pulled ahead of Mattermost in popularity and being completely free makes a bit difference.

    It looks like it's just "AD/LDAP". GitLab has Mattermost integrated natively and you can use it as an OAUTH provider. So OAUTH is definitely free (which is the better way to go anyway).

    Oh, OAUTH is really nice.

    RocketChat supports OAUTH as well I believe. I doubt my company would allow it though. They are in love with AD

    They aren't mutually exclusive.

    I just mean they wouldn't allow OAUTH even though you're saying its superior. Can't use AD for free with Mattermost, so kind of counts it out unfortunately. At least for now.

    I'm saying you can use OAUTH with AD.

    Right. I'm not arguing, I understand



  • @wirestyle22

    Nothing, it is very slow. I mean last time I used it, i figured also their marketing recommends it for less than 100 users.

    That said I support sites with slow bandwidth, so Pidgin/OpenFire usually works best but it is very basic.

    It is good cause of being an easy snap install, but if I were you I would steer away from the DB engine that RC uses and use Zulip or Mattermost



  • Has anyone looked at this yet?

    https://nextcloud.com/blog/rocket.chat-and-nextcloud-announce-partnership-and-integration/

    Things that bugged me about Mattermost...

    • Limit on the number of characters in a channel name. Last I had it running, it was too short to be useful...like 20 characters only.
    • Deleted channels did not also delete files so any files you had uploaded would permanently remain on the server. I think that's still the case. Have not tested whether that also exists with RocketChat.


  • @nashbrydges said in What makes RocketChat appealing to you?:

    Deleted channels did not also delete files so any files you had uploaded would permanently remain on the server. I think that's still the case. Have not tested whether that also exists with RocketChat.

    It doesn't.



  • @emad-r said in What makes RocketChat appealing to you?:

    @wirestyle22

    Nothing, it is very slow. I mean last time I used it, i figured also their marketing recommends it for less than 100 users.

    That said I support sites with slow bandwidth, so Pidgin/OpenFire usually works best but it is very basic.

    It is good cause of being an easy snap install, but if I were you I would steer away from the DB engine that RC uses and use Zulip or Mattermost

    ?

    The test server rocket chat uses has over 200k users on it



  • Zulip actually does have subchannels too. Gotta test



  • @wirestyle22 said in What makes RocketChat appealing to you?:

    Zulip actually does have subchannels too. Gotta test

    Don't know that one, should check it out.

    What's the goal of sub channels? What does that gain that normal channels does not?



  • Zulip has conversation threading, like that weird thing Google tried years ago, Wave maybe? That didn't work well in the real world.



  • @scottalanmiller said in What makes RocketChat appealing to you?:

    Zulip has conversation threading, like that weird thing Google tried years ago, Wave maybe? That didn't work well in the real world.

    I'd like to be able to expand it. It's organization for me. I have something for X medical group but for only a specific site of many sites. Something that applies to a specific site should be separate imo, even though it applies to the group.



  • @wirestyle22 said in What makes RocketChat appealing to you?:

    @scottalanmiller said in What makes RocketChat appealing to you?:

    Zulip has conversation threading, like that weird thing Google tried years ago, Wave maybe? That didn't work well in the real world.

    I'd like to be able to expand it. It's organization for me. I have something for X medical group but for only a specific site of many sites. Something that applies to a specific site should be separate imo, even though it applies to the gro

    How does sub groups influence that?



  • If you're storing important information in your chat you're doing it wrong imo. You might receive important information that way, but none of them are going to be great for sorting and filtering information in a retrieval scenario.



  • @kelly said in What makes RocketChat appealing to you?:

    If you're storing important information in your chat you're doing it wrong imo. You might receive important information that way, but none of them are going to be great for sorting and filtering information in a retrieval scenario.

    Yeah. There should already be a policy in place defining how long things should be kept when using different communication methods. IE: Anything in chat gets flushed every 24 hours. Protect yourself and the company!



  • @kelly said in What makes RocketChat appealing to you?:

    If you're storing important information in your chat you're doing it wrong imo. You might receive important information that way, but none of them are going to be great for sorting and filtering information in a retrieval scenario.

    Like we use it as a way to create tickets, but the important info always goes to a ticket.



  • @kelly said in What makes RocketChat appealing to you?:

    If you're storing important information in your chat you're doing it wrong imo. You might receive important information that way, but none of them are going to be great for sorting and filtering information in a retrieval scenario.

    It's not that I want to use it as a wiki or ticketing system, but I would like to be able to reference something someone said at some point. "go here, do this, explain this concept to this person, take pictures of this" etc. I can talk to 15 different people at the same time and I'd like to not need to search through every 5 minutes of conversation to reference something they said in skype for business.



  • @wirestyle22 said in What makes RocketChat appealing to you?:

    @kelly said in What makes RocketChat appealing to you?:

    If you're storing important information in your chat you're doing it wrong imo. You might receive important information that way, but none of them are going to be great for sorting and filtering information in a retrieval scenario.

    It's not that I want to use it as a wiki or ticketing system, but I would like to be able to reference something someone said at some point. "go here, do this, explain this concept to this person, take pictures of this" etc. I can talk to 15 different people at the same time and I'd like to not need to search through every 5 minutes of conversation to reference something they said in skype for business.

    Wouldn't most of those conversations occur through direct messages rather than channels? I agree that having to sort through requests or information within general channels would be a headache. I encouraged my users to talk to one of my team directly. In a larger environment I might have a "Helpdesk" channel, but I would discourage "chatting" in that channel in general.

    On another note, why are you looking at getting off of SfB/Teams? If you're not moving off of O365 entirely that is an expensive decision.