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    What are you using for Documentation?

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    • C
      Carnival Boy
      last edited by

      I use Teams, OneNote and Sharepoint. Documentation in OneNote, then mange them via Teams, which creates the relevant Sharepoint sites in the background.

      I like Teams, it takes a lot of the burden out of managing Sharepoint.

      What kind and quantity of documentation are you looking at?

      wirestyle22W 1 Reply Last reply Reply Quote 2
      • WrCombsW
        WrCombs
        last edited by

        I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

        I/We don't use any fancy third party software for documentation.

        wirestyle22W 1 Reply Last reply Reply Quote 0
        • jmooreJ
          jmoore
          last edited by

          I use OneNote at work and MediaWiki at home. However I like Bookstack for some things, Boostnote for my C++ documentation, and Wiki.js is good all round and not so specific.

          1 Reply Last reply Reply Quote 1
          • wirestyle22W
            wirestyle22 @Carnival Boy
            last edited by

            @carnival-boy said in What are you using for Documentation?:

            What kind and quantity of documentation are you looking at?

            I have to guess an absolute shit ton. I haven't seen the magnitude yet

            1 Reply Last reply Reply Quote 0
            • wirestyle22W
              wirestyle22 @WrCombs
              last edited by wirestyle22

              @wrcombs said in What are you using for Documentation?:

              I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

              I/We don't use any fancy third party software for documentation.

              We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

              WrCombsW scottalanmillerS 2 Replies Last reply Reply Quote 0
              • wirestyle22W
                wirestyle22
                last edited by

                I think one important consideration is moving from one solution to another and how difficult/cumbersome that can be. How annoying would Sharepoint be in this regard? say I move from Sharepoint to Bookstack

                KellyK scottalanmillerS 2 Replies Last reply Reply Quote 0
                • KellyK
                  Kelly @wirestyle22
                  last edited by

                  @wirestyle22 said in What are you using for Documentation?:

                  I think one important consideration is moving from one solution to another and how difficult/cumbersome that can be. How annoying would Sharepoint be in this regard? say I move from Sharepoint to Bookstack

                  I don't know how Bookstack handles things now, but much of what is stored on Sharepoint is either table based (exportable via Excel), or just HTML. Most. I don't have a SP instance to fiddle with any more, so I can't say definitively.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @wirestyle22
                    last edited by

                    @wirestyle22 said in What are you using for Documentation?:

                    I think one important consideration is moving from one solution to another and how difficult/cumbersome that can be. How annoying would Sharepoint be in this regard? say I move from Sharepoint to Bookstack

                    SP depends. If you use their straight wiki functions, not bad. If you use OneNote, terrible.

                    1 Reply Last reply Reply Quote 0
                    • wirestyle22W
                      wirestyle22
                      last edited by

                      I'm trying to stay away from big software packages that do everything in one. I don't want to have to keep something just because we use it for other things. I like separating everything so I can remove what I don't like and keep what I do. I don't know a lot about Sharepoint yet but that is why I am wary.

                      1 Reply Last reply Reply Quote 0
                      • WrCombsW
                        WrCombs @wirestyle22
                        last edited by

                        @wirestyle22 said in What are you using for Documentation?:

                        @wrcombs said in What are you using for Documentation?:

                        I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                        I/We don't use any fancy third party software for documentation.

                        We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                        I do write up and document everything so I can learn and help someone else out. these guys just do it and move on...

                        1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller @wirestyle22
                          last edited by

                          @wirestyle22 said in What are you using for Documentation?:

                          @wrcombs said in What are you using for Documentation?:

                          I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                          I/We don't use any fancy third party software for documentation.

                          We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                          How do you separate infrastructure and DevOps? DevOps is for managing infrastructure.

                          wirestyle22W 1 Reply Last reply Reply Quote 1
                          • ObsolesceO
                            Obsolesce
                            last edited by

                            I use WordPress.

                            Here's a demo:
                            https://tgserv.timothygruber.com/wpwiki

                            Here's how to set it up:
                            https://timothygruber.com/web/creating-modern-wiki-wordpress/

                            tonyshowoffT 1 Reply Last reply Reply Quote 0
                            • tonyshowoffT
                              tonyshowoff @Obsolesce
                              last edited by

                              @obsolesce said in What are you using for Documentation?:

                              I use WordPress.

                              0_1538210894575_hes_a_madman_futurama.gif

                              1 Reply Last reply Reply Quote 1
                              • Emad RE
                                Emad R @wirestyle22
                                last edited by

                                @wirestyle22

                                MarkdownViewerPlusPlus.dll

                                1 Reply Last reply Reply Quote 0
                                • wirestyle22W
                                  wirestyle22 @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in What are you using for Documentation?:

                                  @wirestyle22 said in What are you using for Documentation?:

                                  @wrcombs said in What are you using for Documentation?:

                                  I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                                  I/We don't use any fancy third party software for documentation.

                                  We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                                  How do you separate infrastructure and DevOps? DevOps is for managing infrastructure.

                                  Infrastructure team is really networking team

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @wirestyle22
                                    last edited by

                                    @wirestyle22 said in What are you using for Documentation?:

                                    @scottalanmiller said in What are you using for Documentation?:

                                    @wirestyle22 said in What are you using for Documentation?:

                                    @wrcombs said in What are you using for Documentation?:

                                    I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                                    I/We don't use any fancy third party software for documentation.

                                    We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                                    How do you separate infrastructure and DevOps? DevOps is for managing infrastructure.

                                    Infrastructure team is really networking team

                                    Infrastructure teams normally refers to the non-networking ones. Although networking is obviously infrastructure. But SA is normally core infrastructure teams. Enterprise jobs labeled infrastructure are not networking.

                                    wirestyle22W 1 Reply Last reply Reply Quote 0
                                    • wirestyle22W
                                      wirestyle22 @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in What are you using for Documentation?:

                                      @wirestyle22 said in What are you using for Documentation?:

                                      @scottalanmiller said in What are you using for Documentation?:

                                      @wirestyle22 said in What are you using for Documentation?:

                                      @wrcombs said in What are you using for Documentation?:

                                      I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                                      I/We don't use any fancy third party software for documentation.

                                      We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                                      How do you separate infrastructure and DevOps? DevOps is for managing infrastructure.

                                      Infrastructure team is really networking team

                                      Infrastructure teams normally refers to the non-networking ones. Although networking is obviously infrastructure. But SA is normally core infrastructure teams. Enterprise jobs labeled infrastructure are not networking.

                                      Yeah that's just what they are calling us. Not very helpful for me to use the name here though as it's confusing for you guys

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @wirestyle22
                                        last edited by

                                        @wirestyle22 said in What are you using for Documentation?:

                                        @scottalanmiller said in What are you using for Documentation?:

                                        @wirestyle22 said in What are you using for Documentation?:

                                        @scottalanmiller said in What are you using for Documentation?:

                                        @wirestyle22 said in What are you using for Documentation?:

                                        @wrcombs said in What are you using for Documentation?:

                                        I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                                        I/We don't use any fancy third party software for documentation.

                                        We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                                        How do you separate infrastructure and DevOps? DevOps is for managing infrastructure.

                                        Infrastructure team is really networking team

                                        Infrastructure teams normally refers to the non-networking ones. Although networking is obviously infrastructure. But SA is normally core infrastructure teams. Enterprise jobs labeled infrastructure are not networking.

                                        Yeah that's just what they are calling us. Not very helpful for me to use the name here though as it's confusing for you guys

                                        You are doing networking now? So mostly switches, routers, routing tables, firewall rules?

                                        wirestyle22W DashrenderD 2 Replies Last reply Reply Quote 0
                                        • wirestyle22W
                                          wirestyle22 @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in What are you using for Documentation?:

                                          @wirestyle22 said in What are you using for Documentation?:

                                          @scottalanmiller said in What are you using for Documentation?:

                                          @wirestyle22 said in What are you using for Documentation?:

                                          @scottalanmiller said in What are you using for Documentation?:

                                          @wirestyle22 said in What are you using for Documentation?:

                                          @wrcombs said in What are you using for Documentation?:

                                          I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                                          I/We don't use any fancy third party software for documentation.

                                          We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                                          How do you separate infrastructure and DevOps? DevOps is for managing infrastructure.

                                          Infrastructure team is really networking team

                                          Infrastructure teams normally refers to the non-networking ones. Although networking is obviously infrastructure. But SA is normally core infrastructure teams. Enterprise jobs labeled infrastructure are not networking.

                                          Yeah that's just what they are calling us. Not very helpful for me to use the name here though as it's confusing for you guys

                                          You are doing networking now? So mostly switches, routers, routing tables, firewall rules?

                                          Yeah

                                          1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in What are you using for Documentation?:

                                            @wirestyle22 said in What are you using for Documentation?:

                                            @scottalanmiller said in What are you using for Documentation?:

                                            @wirestyle22 said in What are you using for Documentation?:

                                            @scottalanmiller said in What are you using for Documentation?:

                                            @wirestyle22 said in What are you using for Documentation?:

                                            @wrcombs said in What are you using for Documentation?:

                                            I use Google Docs, and the ticketing system ; Im the only one who does write ups on things I think we need to know more about, or are things that will be needed in the future.

                                            I/We don't use any fancy third party software for documentation.

                                            We have infrastructure (Me), DevOps, Desktop Support. I think one person from each team should be responsible for technical documentation. I'd prefer for it to be me but I also have a lot on my plate.

                                            How do you separate infrastructure and DevOps? DevOps is for managing infrastructure.

                                            Infrastructure team is really networking team

                                            Infrastructure teams normally refers to the non-networking ones. Although networking is obviously infrastructure. But SA is normally core infrastructure teams. Enterprise jobs labeled infrastructure are not networking.

                                            Yeah that's just what they are calling us. Not very helpful for me to use the name here though as it's confusing for you guys

                                            You are doing networking now? So mostly switches, routers, routing tables, firewall rules?

                                            What jobs are in that other infrastructure department you're talking about?

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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