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    Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?

    Scheduled Pinned Locked Moved IT Careers
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    • PhlipElderP
      PhlipElder
      last edited by PhlipElder

      In candidates watch out for this one that they may ask: "What PSA do you use?"

      We avoid script jockeys at all costs.

      Some questions around their experience in the industry, what they are passionate about in tech, and whether they have a home, existing employer, or cloud based lab and what they do with it.

      It's not hard to pick out the folks that are really interested in what they are doing based on the above.

      momurdaM 1 Reply Last reply Reply Quote 0
      • momurdaM
        momurda @PhlipElder
        last edited by

        @phlipelder said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:

        In candidates watch out for this one that they may ask: "What PSA do you use?"

        We avoid script jockeys at all costs.

        What is PSA in this context?

        wrx7mW PhlipElderP 2 Replies Last reply Reply Quote 1
        • wrx7mW
          wrx7m @momurda
          last edited by

          @momurda said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:

          @phlipelder said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:

          In candidates watch out for this one that they may ask: "What PSA do you use?"

          We avoid script jockeys at all costs.

          What is PSA in this context?

          Glad I wasn't the only one that was confused by that initialism.

          1 Reply Last reply Reply Quote 0
          • PhlipElderP
            PhlipElder @momurda
            last edited by

            @momurda said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:

            @phlipelder said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:

            In candidates watch out for this one that they may ask: "What PSA do you use?"

            We avoid script jockeys at all costs.

            What is PSA in this context?

            Professional Services Automation software. It allows a support person to ask questions and follow a queue path through to an answer as one aspect.

            wrx7mW jmooreJ scottalanmillerS 3 Replies Last reply Reply Quote 3
            • wrx7mW
              wrx7m @PhlipElder
              last edited by

              @phlipelder Ahh. I haven't worked at a place large enough to have such a tool LOL

              PhlipElderP 1 Reply Last reply Reply Quote 0
              • PhlipElderP
                PhlipElder @wrx7m
                last edited by

                @wrx7m said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:

                @phlipelder Ahh. I haven't worked at a place large enough to have such a tool LOL

                A PSA setup is big with Managed Services Providers (MSPs).

                1 Reply Last reply Reply Quote 0
                • jmooreJ
                  jmoore @PhlipElder
                  last edited by

                  @phlipelder i was confused too. i thought you did not like people that used/wrote scripts for automating tasks.

                  PhlipElderP 1 Reply Last reply Reply Quote 0
                  • PhlipElderP
                    PhlipElder @jmoore
                    last edited by

                    @jmoore said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:

                    @phlipelder i was confused too. i thought you did not like people that used/wrote scripts for automating tasks.

                    There's a big difference between one who writes the scripts and one who runs them without digging in to the how/why/where/when/what of them. 😉

                    jmooreJ 1 Reply Last reply Reply Quote 0
                    • jmooreJ
                      jmoore @PhlipElder
                      last edited by

                      @phlipelder true enough

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @PhlipElder
                        last edited by

                        @phlipelder said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:

                        @momurda said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:

                        @phlipelder said in Interviewing Candidates for a Jr. IT Systems Administrator Position- Good Questions to Ask?:

                        In candidates watch out for this one that they may ask: "What PSA do you use?"

                        We avoid script jockeys at all costs.

                        What is PSA in this context?

                        Professional Services Automation software. It allows a support person to ask questions and follow a queue path through to an answer as one aspect.

                        I've never even seen one in real life.

                        1 Reply Last reply Reply Quote 0
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