Rocket.Chat: No notifications on new message

[gjacobse]

I now have Rocket.Chat on my desktop, via browser and the i9nstalled application. It's also on my phone.

Yet, when a new message comes in, I don't get any type of notification (sound).

If you are using RC, are you getting audio notifications when a message comes in?

[black3dynamite]

Is the tab muted?

[gjacobse]

@black3dynamite said in Rocket.Chat: No notifications on new message:

Is the tab muted?

No - checked.

[gjacobse]

So - @scottalanmiller just used the '@' to mention me, and it sounded.

so, lame. I need notifications all the time, since the window could be buried under five other screens, Skype and Telegram

[dafyre]

@gjacobse said in Rocket.Chat: No notifications on new message:

So - @scottalanmiller just used the '@' to mention me, and it sounded.

so, lame. I need notifications all the time, since the window could be buried under five other screens, Skype and Telegram

Do you have the RocketChat desktop client installed or are you just using the browser?

[gjacobse]

@dafyre said in Rocket.Chat: No notifications on new message:

@gjacobse said in Rocket.Chat: No notifications on new message:

So - @scottalanmiller just used the '@' to mention me, and it sounded.

so, lame. I need notifications all the time, since the window could be buried under five other screens, Skype and Telegram

Do you have the RocketChat desktop client installed or are you just using the browser?

I have both -

[dafyre]

@gjacobse said in Rocket.Chat: No notifications on new message:

@dafyre said in Rocket.Chat: No notifications on new message:

@gjacobse said in Rocket.Chat: No notifications on new message:

So - @scottalanmiller just used the '@' to mention me, and it sounded.

so, lame. I need notifications all the time, since the window could be buried under five other screens, Skype and Telegram

Do you have the RocketChat desktop client installed or are you just using the browser?

I have both -

And neither of them ding?

[gjacobse]

@dafyre said in Rocket.Chat: No notifications on new message:

@gjacobse said in Rocket.Chat: No notifications on new message:

@dafyre said in Rocket.Chat: No notifications on new message:

@gjacobse said in Rocket.Chat: No notifications on new message:

So - @scottalanmiller just used the '@' to mention me, and it sounded.

so, lame. I need notifications all the time, since the window could be buried under five other screens, Skype and Telegram

Do you have the RocketChat desktop client installed or are you just using the browser?

I have both -

And neither of them ding?

Not unless I am mentioned.

[bnrstnr]

If you click your avatar in the upper left, my account. Do you have Show Desktop Notifications set for "All messages"?
https://i.imgur.com/CjFXGHS.png

[bnrstnr]

https://github.com/RocketChat/Rocket.Chat/issues/11559

This guy seems to be having a similar issue... Though with Push Notifications in the Android client.

[gjacobse]

@bnrstnr said in Rocket.Chat: No notifications on new message:

If you click your avatar in the upper left, my account. Do you have Show Desktop Notifications set for "All messages"?
https://i.imgur.com/CjFXGHSl.png

That gave me an idea,.. so thank you. Notification were on, but set to the default. I just changed them to ALL Messages:

[dbeato]

@dafyre said in Rocket.Chat: No notifications on new message:

t installed or are you just using the browser

I had the same problem before even with this settings but I recall @scottalanmiller saying it was fixed.

[scottalanmiller]

Hey to Chuck and Eric who are reading this thread right now with me.

[dbeato]

@dbeato said in Rocket.Chat: No notifications on new message:

@dafyre said in Rocket.Chat: No notifications on new message:

t installed or are you just using the browser

I had the same problem before even with this settings but I recall @scottalanmiller saying it was fixed.

Mine was fixed by the way.