Default printer Webex on Remote Desktop Session



  • I have a client who uses RDS on Windows Server 2016 STD.

    Their printers for their RD sessions keep defaulting to a Webex printer.

    On the remote desktop session I have printers and clipboard unchecked.

    I have removed the Webex application from the server and I don't see Webex as a printer even available on the server.



  • I gather that the terminal client MSTSC has local resources unchecked?

    Are the printers set up on the Session Host(s) that the users would be using? Are they allowed to choose the default printer via Devices & Printers (Control Panel) or are they not able to get into any Control Panel applets?



  • @phlipelder said in Default printer Webex on Remote Desktop Session:

    I gather that the terminal client MSTSC has local resources unchecked?

    Are the printers set up on the Session Host(s) that the users would be using? Are they allowed to choose the default printer via Devices & Printers (Control Panel) or are they not able to get into any Control Panel applets?

    Yes local resources unchecked.

    Yes, each session has printers setup on them. They are allowed to choose the printer they want.

    Everything works except the default printer keeps changing to WebEx.