Comcast again. Grrrr



  • Comcast in Western Pa looks to be flaky if not upright down.
    I'm on hold due to higher than normal call volume.
    My feed out of Eastern Ohio is up and appears fine.
    My feed out of Western Pa is bupkiss.



  • @scotth said in Comcast again. Grrrr:

    Comcast in Western Pa looks to be flaky if not upright down.
    I'm on hold due to higher than normal call volume.
    My feed out of Eastern Ohio is up and appears fine.
    My feed out of Western Pa is bupkiss.

    Where are you? Ours is fine and has been really reliable for the past 3.5 years. I'm over by Indiana.



  • Western Pa -- New Castle



  • @scotth said in Comcast again. Grrrr:

    Western Pa -- New Castle

    Ah I've never dealt with New Castle. We lived in Chippewa for a while. The o my company I had contact with over in New Castle is now in New Galilee so I can't see if they are having issues or not.



  • @scotth said in Comcast again. Grrrr:

    Western Pa -- New Castle

    Ha I should have clarified. I meant Indiana, PA. Almost not Western PA.



  • @stacksofplates said in Comcast again. Grrrr:

    @scotth said in Comcast again. Grrrr:

    Comcast in Western Pa looks to be flaky if not upright down.
    I'm on hold due to higher than normal call volume.
    My feed out of Eastern Ohio is up and appears fine.
    My feed out of Western Pa is bupkiss.

    Where are you? Ours is fine and has been really reliable for the past 3.5 years. I'm over by Indiana.

    reliable? 3.5 years?

    count yourself among the,... jeeeze I don't know... Executive few ...

    we see Crapcast go down in Atl nearly ever week...



  • @gjacobse said in Comcast again. Grrrr:

    @stacksofplates said in Comcast again. Grrrr:

    @scotth said in Comcast again. Grrrr:

    Comcast in Western Pa looks to be flaky if not upright down.
    I'm on hold due to higher than normal call volume.
    My feed out of Eastern Ohio is up and appears fine.
    My feed out of Western Pa is bupkiss.

    Where are you? Ours is fine and has been really reliable for the past 3.5 years. I'm over by Indiana.

    reliable? 3.5 years?

    count yourself among the,... jeeeze I don't know... Executive few ...

    we see Crapcast go down in Atl nearly ever week...

    I've had it go down twice in 3.5 years. Once because someone hit a pole down the road. The second they had to replace something on the pole outside of our house. We only have internet so everything relies on it. So we notice when it doesn't work.



  • @stacksofplates said in Comcast again. Grrrr:

    @gjacobse said in Comcast again. Grrrr:

    @stacksofplates said in Comcast again. Grrrr:

    @scotth said in Comcast again. Grrrr:

    Comcast in Western Pa looks to be flaky if not upright down.
    I'm on hold due to higher than normal call volume.
    My feed out of Eastern Ohio is up and appears fine.
    My feed out of Western Pa is bupkiss.

    Where are you? Ours is fine and has been really reliable for the past 3.5 years. I'm over by Indiana.

    reliable? 3.5 years?

    count yourself among the,... jeeeze I don't know... Executive few ...

    we see Crapcast go down in Atl nearly ever week...

    I've had it go down twice in 3.5 years. Once because someone hit a pole down the road. The second they had to replace something on the pole outside of our house. We only have internet so everything relies on it. So we notice when it doesn't work.

    I would say that is very reliable.. 1000times more reliable that I have seen our client in just four months. The difference is more than that of Night and Day.. Count yourself among the very upper elite few.



  • At the office. I power cycled the gear. Internet came back. Voice is still down.



  • Also, Comcast closed the New Castle business office. I believe that they still have a garage. We have to go to Darlington for a business office. About 40 minutes.



  • @scotth said in Comcast again. Grrrr:

    Also, Comcast closed the New Castle business office. I believe that they still have a garage. We have to go to Darlington for a business office. About 40 minutes.

    That's the one by where I used to live. I lived like 2 minutes from that office.



  • @gjacobse said in Comcast again. Grrrr:

    @stacksofplates said in Comcast again. Grrrr:

    @gjacobse said in Comcast again. Grrrr:

    @stacksofplates said in Comcast again. Grrrr:

    @scotth said in Comcast again. Grrrr:

    Comcast in Western Pa looks to be flaky if not upright down.
    I'm on hold due to higher than normal call volume.
    My feed out of Eastern Ohio is up and appears fine.
    My feed out of Western Pa is bupkiss.

    Where are you? Ours is fine and has been really reliable for the past 3.5 years. I'm over by Indiana.

    reliable? 3.5 years?

    count yourself among the,... jeeeze I don't know... Executive few ...

    we see Crapcast go down in Atl nearly ever week...

    I've had it go down twice in 3.5 years. Once because someone hit a pole down the road. The second they had to replace something on the pole outside of our house. We only have internet so everything relies on it. So we notice when it doesn't work.

    I would say that is very reliable.. 1000times more reliable that I have seen our client in just four months. The difference is more than that of Night and Day.. Count yourself among the very upper elite few.

    I don't ever use their gear. I have my own modem and my own equipment behind it.



  • @stacksofplates said in Comcast again. Grrrr:

    @gjacobse said in Comcast again. Grrrr:

    @stacksofplates said in Comcast again. Grrrr:

    @gjacobse said in Comcast again. Grrrr:

    @stacksofplates said in Comcast again. Grrrr:

    @scotth said in Comcast again. Grrrr:

    Comcast in Western Pa looks to be flaky if not upright down.
    I'm on hold due to higher than normal call volume.
    My feed out of Eastern Ohio is up and appears fine.
    My feed out of Western Pa is bupkiss.

    Where are you? Ours is fine and has been really reliable for the past 3.5 years. I'm over by Indiana.

    reliable? 3.5 years?

    count yourself among the,... jeeeze I don't know... Executive few ...

    we see Crapcast go down in Atl nearly ever week...

    I've had it go down twice in 3.5 years. Once because someone hit a pole down the road. The second they had to replace something on the pole outside of our house. We only have internet so everything relies on it. So we notice when it doesn't work.

    I would say that is very reliable.. 1000times more reliable that I have seen our client in just four months. The difference is more than that of Night and Day.. Count yourself among the very upper elite few.

    I don't ever use their gear. I have my own modem and my own equipment behind it.

    I have thought about getting our own modem.... this and recent issues aren't related to gear.
    These were pure service related.

    I hit a couple of sites. All services are restored.

    BTW, don't call for support on the 4th. On hold for 2 hour and 37 minutes before they dropped my call.

    Most days, the service is fine. Just frustrating when it's skeleton crew day.



  • Atlanta had a few outages the last several days, too. Nothing big.