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    Google DNS Issues and Super Slow Office 365 Portal- Anyone Else?

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    • wrx7m
      wrx7m last edited by wrx7m

      Yesterday and today I have had super slow loading on the Office 365 admin portal. Today, I have seen Outlook throw a security cert warning, twice, and some websites are also showing SSL error pages.

      I have Google DNS setup as some forwarders and use their IPs as a gauge for WAN connectivity, as it is easy to remember their IPs. I started a ping -t to 8.8.8.8, 8.8.4.4 and 4.2.2.2 and normally, I will get a 4ms average on all 3. Today, I am getting 23-25 on 8.8.8.8 and 8.8.4.4 with several request timed outs sprinkled in (at the same time as one another). 4.2.2.2 is very stable and averaging 4ms.

      I can't seem to find much info on down detector. It seems that there are some external network issues, somewhere. I will be calling my ISP, but wanted to see if anyone else was having issues also.

      Edit: I am in Southern California

      dbeato 1 Reply Last reply Reply Quote 0
      • dbeato
        dbeato @wrx7m last edited by

        @wrx7m said in Google DNS Issues and Super Slow Office 365 Portal- Anyone Else?:

        Yesterday and today I have had super slow loading on the Office 365 admin portal. Today, I have seen Outlook throw a security cert warning, twice, and some websites are also showing SSL error pages.

        I have Google DNS setup as some forwarders and use their IPs as a gauge for WAN connectivity, as it is easy to remember their IPs. I started a ping -t to 8.8.8.8, 8.8.4.4 and 4.2.2.2 and normally, I will get a 4ms average on all 3. Today, I am getting 23-25 on 8.8.8.8 and 8.8.4.4 with several request timed outs sprinkled in (at the same time as one another). 4.2.2.2 is very stable and averaging 4ms.

        I can't seem to find much info on down detector. It seems that there are some external network issues, somewhere. I will be calling my ISP, but wanted to see if anyone else was having issues also.

        Edit: I am in Southern California

        Have you tried to use 1.1.1.1 from CloudFlare?

        wrx7m 1 Reply Last reply Reply Quote 1
        • wrx7m
          wrx7m @dbeato last edited by

          @dbeato said in Google DNS Issues and Super Slow Office 365 Portal- Anyone Else?:

          @wrx7m said in Google DNS Issues and Super Slow Office 365 Portal- Anyone Else?:

          Yesterday and today I have had super slow loading on the Office 365 admin portal. Today, I have seen Outlook throw a security cert warning, twice, and some websites are also showing SSL error pages.

          I have Google DNS setup as some forwarders and use their IPs as a gauge for WAN connectivity, as it is easy to remember their IPs. I started a ping -t to 8.8.8.8, 8.8.4.4 and 4.2.2.2 and normally, I will get a 4ms average on all 3. Today, I am getting 23-25 on 8.8.8.8 and 8.8.4.4 with several request timed outs sprinkled in (at the same time as one another). 4.2.2.2 is very stable and averaging 4ms.

          I can't seem to find much info on down detector. It seems that there are some external network issues, somewhere. I will be calling my ISP, but wanted to see if anyone else was having issues also.

          Edit: I am in Southern California

          Have you tried to use 1.1.1.1 from CloudFlare?

          Thanks, I am pinging now and getting 60+ ms.

          dbeato scottalanmiller 2 Replies Last reply Reply Quote 0
          • dbeato
            dbeato @wrx7m last edited by

            @wrx7m said in Google DNS Issues and Super Slow Office 365 Portal- Anyone Else?:

            @dbeato said in Google DNS Issues and Super Slow Office 365 Portal- Anyone Else?:

            @wrx7m said in Google DNS Issues and Super Slow Office 365 Portal- Anyone Else?:

            Yesterday and today I have had super slow loading on the Office 365 admin portal. Today, I have seen Outlook throw a security cert warning, twice, and some websites are also showing SSL error pages.

            I have Google DNS setup as some forwarders and use their IPs as a gauge for WAN connectivity, as it is easy to remember their IPs. I started a ping -t to 8.8.8.8, 8.8.4.4 and 4.2.2.2 and normally, I will get a 4ms average on all 3. Today, I am getting 23-25 on 8.8.8.8 and 8.8.4.4 with several request timed outs sprinkled in (at the same time as one another). 4.2.2.2 is very stable and averaging 4ms.

            I can't seem to find much info on down detector. It seems that there are some external network issues, somewhere. I will be calling my ISP, but wanted to see if anyone else was having issues also.

            Edit: I am in Southern California

            Have you tried to use 1.1.1.1 from CloudFlare?

            Thanks, I am pinging now and getting 60+ ms.

            This is what I see
            0_1527704018412_2018-05-30_1413.png

            wrx7m 1 Reply Last reply Reply Quote 0
            • wrx7m
              wrx7m @dbeato last edited by

              @dbeato I am now getting an average of 4ms on 1.1.1.1. Still high 20s for Google DNS.

              dbeato scottalanmiller 2 Replies Last reply Reply Quote 0
              • dbeato
                dbeato @wrx7m last edited by

                @wrx7m said in Google DNS Issues and Super Slow Office 365 Portal- Anyone Else?:

                m now getting an average of 4ms on 1.1.1.1. Still high 20s for Google DNS.

                Mine is the same, and I have a 500 over 500 Pipe (Which doesn't matter)
                0_1527704229574_2018-05-30_1417.png

                wrx7m 1 Reply Last reply Reply Quote 0
                • wrx7m
                  wrx7m @dbeato last edited by

                  @dbeato I wonder if that is average for you (historically). I am just commenting on the response times, as that is what I have seen and it is quite a bit different, but only seems to affect certain parts of the internet.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmiller
                    scottalanmiller @wrx7m last edited by

                    @wrx7m said in Google DNS Issues and Super Slow Office 365 Portal- Anyone Else?:

                    @dbeato said in Google DNS Issues and Super Slow Office 365 Portal- Anyone Else?:

                    @wrx7m said in Google DNS Issues and Super Slow Office 365 Portal- Anyone Else?:

                    Yesterday and today I have had super slow loading on the Office 365 admin portal. Today, I have seen Outlook throw a security cert warning, twice, and some websites are also showing SSL error pages.

                    I have Google DNS setup as some forwarders and use their IPs as a gauge for WAN connectivity, as it is easy to remember their IPs. I started a ping -t to 8.8.8.8, 8.8.4.4 and 4.2.2.2 and normally, I will get a 4ms average on all 3. Today, I am getting 23-25 on 8.8.8.8 and 8.8.4.4 with several request timed outs sprinkled in (at the same time as one another). 4.2.2.2 is very stable and averaging 4ms.

                    I can't seem to find much info on down detector. It seems that there are some external network issues, somewhere. I will be calling my ISP, but wanted to see if anyone else was having issues also.

                    Edit: I am in Southern California

                    Have you tried to use 1.1.1.1 from CloudFlare?

                    Thanks, I am pinging now and getting 60+ ms.

                    Under 2ms.

                    0_1527704721190_Screenshot from 2018-05-30 13-25-10.png

                    1 Reply Last reply Reply Quote 1
                    • scottalanmiller
                      scottalanmiller @wrx7m last edited by

                      @wrx7m said in Google DNS Issues and Super Slow Office 365 Portal- Anyone Else?:

                      @dbeato I am now getting an average of 4ms on 1.1.1.1. Still high 20s for Google DNS.

                      Google DNS is a lot higher for me, too.

                      0_1527704761924_Screenshot from 2018-05-30 13-25-45.png

                      wrx7m 1 Reply Last reply Reply Quote 1
                      • wrx7m
                        wrx7m @scottalanmiller last edited by

                        @scottalanmiller said in Google DNS Issues and Super Slow Office 365 Portal- Anyone Else?:

                        @wrx7m said in Google DNS Issues and Super Slow Office 365 Portal- Anyone Else?:

                        @dbeato I am now getting an average of 4ms on 1.1.1.1. Still high 20s for Google DNS.

                        Google DNS is a lot higher for me, too.

                        0_1527704761924_Screenshot from 2018-05-30 13-25-45.png

                        8 is a lot higher than <2, but nice compared to 27-28 and time outs. 😐

                        scottalanmiller 1 Reply Last reply Reply Quote 0
                        • scottalanmiller
                          scottalanmiller @wrx7m last edited by

                          @wrx7m yeah, very different.

                          1 Reply Last reply Reply Quote 0
                          • wrx7m
                            wrx7m last edited by

                            Looks like it has resolved on its own. 3ms and 4ms for all IPs mentioned above.

                            1 Reply Last reply Reply Quote 1
                            • Kelly
                              Kelly last edited by

                              For future reference, doing a traceroute and noting what the typical path is for your traffic can help you when it slows down. Then you can rerun the trace and see if the path is different. If a node goes down or has issues you may be rerouted on the larger internet. This doesn't work as well as it did in the past as we move into virtualized networks and things appear and disappear on demand, but it may work for you. I would usually choose a target logically closer than a public DNS.

                              wrx7m 1 Reply Last reply Reply Quote 1
                              • wrx7m
                                wrx7m @Kelly last edited by

                                @kelly said in Google DNS Issues and Super Slow Office 365 Portal- Anyone Else?:

                                For future reference, doing a traceroute and noting what the typical path is for your traffic can help you when it slows down. Then you can rerun the trace and see if the path is different. If a node goes down or has issues you may be rerouted on the larger internet. This doesn't work as well as it did in the past as we move into virtualized networks and things appear and disappear on demand, but it may work for you. I would usually choose a target logically closer than a public DNS.

                                Yeah, I did a tracert to see if there was any obvious issue at the various hops, but it came back with reasonable results at first.

                                1 Reply Last reply Reply Quote 0
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