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    Pesky Network Problem: No Internet Access

    IT Discussion
    3
    27
    2013
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    • thanksajdotcom
      thanksajdotcom last edited by

      Besides, Verizon said that they can't bridge it, and they told me Actiontec told them that it can't be done. However, @PSX_Defector is nice enough to know there IS indeed a way and he's going to help me tonight. 😄

      Bill Kindle 1 Reply Last reply Reply Quote 0
      • scottalanmiller
        scottalanmiller @thanksajdotcom last edited by

        @ajstringham What features are you using?

        thanksajdotcom 1 Reply Last reply Reply Quote 0
        • Bill Kindle
          Bill Kindle @thanksajdotcom last edited by

          @ajstringham said:

          Besides, Verizon said that they can't bridge it, and they told me Actiontec told them that it can't be done. However, @PSX_Defector is nice enough to know there IS indeed a way and he's going to help me tonight. 😄

          Sounds like a Tier 1 support response. I would have asked to speak to a higher level tech that knows what bridge mode means.

          scottalanmiller thanksajdotcom 2 Replies Last reply Reply Quote 0
          • scottalanmiller
            scottalanmiller @Bill Kindle last edited by

            @Bill-Kindle said:

            @ajstringham said:

            Besides, Verizon said that they can't bridge it, and they told me Actiontec told them that it can't be done. However, @PSX_Defector is nice enough to know there IS indeed a way and he's going to help me tonight. 😄

            Sounds like a Tier 1 support response. I would have asked to speak to a higher level tech that knows what bridge mode means.

            Yeah, Verizon isn't very technical.

            thanksajdotcom 1 Reply Last reply Reply Quote 0
            • thanksajdotcom
              thanksajdotcom @scottalanmiller last edited by

              @scottalanmiller said:

              @ajstringham What features are you using?

              The FiOS one is a clunky interface and one I don't have time to screw around with. I like managing my own equipment.

              scottalanmiller 1 Reply Last reply Reply Quote 0
              • scottalanmiller
                scottalanmiller last edited by

                My FiOS modem is bridged down there in Dallas. It worked fine.

                thanksajdotcom 1 Reply Last reply Reply Quote 0
                • thanksajdotcom
                  thanksajdotcom @scottalanmiller last edited by

                  @scottalanmiller said:

                  @Bill-Kindle said:

                  @ajstringham said:

                  Besides, Verizon said that they can't bridge it, and they told me Actiontec told them that it can't be done. However, @PSX_Defector is nice enough to know there IS indeed a way and he's going to help me tonight. 😄

                  Sounds like a Tier 1 support response. I would have asked to speak to a higher level tech that knows what bridge mode means.

                  Yeah, Verizon isn't very technical.

                  Don't tell @PSX_Defector that.

                  scottalanmiller 1 Reply Last reply Reply Quote 0
                  • thanksajdotcom
                    thanksajdotcom @scottalanmiller last edited by

                    @scottalanmiller said:

                    My FiOS modem is bridged down there in Dallas. It worked fine.

                    Yeah, @PSX_Defector said there is a way. He's out of state and was going to a movie with family, so we're gonna talk later.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmiller
                      scottalanmiller @thanksajdotcom last edited by

                      @ajstringham said:

                      @scottalanmiller said:

                      @Bill-Kindle said:

                      @ajstringham said:

                      Besides, Verizon said that they can't bridge it, and they told me Actiontec told them that it can't be done. However, @PSX_Defector is nice enough to know there IS indeed a way and he's going to help me tonight. 😄

                      Sounds like a Tier 1 support response. I would have asked to speak to a higher level tech that knows what bridge mode means.

                      Yeah, Verizon isn't very technical.

                      Don't tell @PSX_Defector that.

                      I'm pretty sure that he knows 😉

                      thanksajdotcom 1 Reply Last reply Reply Quote 1
                      • scottalanmiller
                        scottalanmiller @thanksajdotcom last edited by

                        @ajstringham said:

                        @scottalanmiller said:

                        @ajstringham What features are you using?

                        The FiOS one is a clunky interface and one I don't have time to screw around with. I like managing my own equipment.

                        I know it is clunky and crappy but you can't take it out of the chain. Unless you are doing something like setting up a site to site VPN or trying to add more security, you can't only diminish the quality of the connection. For a home, I'd not put another device in line.

                        thanksajdotcom 1 Reply Last reply Reply Quote 0
                        • thanksajdotcom
                          thanksajdotcom @Bill Kindle last edited by

                          @Bill-Kindle said:

                          @ajstringham said:

                          Besides, Verizon said that they can't bridge it, and they told me Actiontec told them that it can't be done. However, @PSX_Defector is nice enough to know there IS indeed a way and he's going to help me tonight. 😄

                          Sounds like a Tier 1 support response. I would have asked to speak to a higher level tech that knows what bridge mode means.

                          @Bill-Kindle, kudos to the guy I was dealing with though. He was actually going out of his way to be helpful. I couldn't quite place his accent but it wasn't Indian. I'm actually having a hard time remembering now but it almost sounded like he was from the northern part of Africa, like a Morocco-esque accent. I could be completely wrong though.

                          1 Reply Last reply Reply Quote 0
                          • thanksajdotcom
                            thanksajdotcom @scottalanmiller last edited by

                            @scottalanmiller said:

                            @ajstringham said:

                            @scottalanmiller said:

                            @ajstringham What features are you using?

                            The FiOS one is a clunky interface and one I don't have time to screw around with. I like managing my own equipment.

                            I know it is clunky and crappy but you can't take it out of the chain. Unless you are doing something like setting up a site to site VPN or trying to add more security, you can't only diminish the quality of the connection. For a home, I'd not put another device in line.

                            Everything is gigabit. There will be a little latency but oh well, I'll deal. I like having my own WAP too. I don't like ANY ISP's modem/router combos and always told them to just give me a modem. No surfboard combo crap.

                            1 Reply Last reply Reply Quote 0
                            • thanksajdotcom
                              thanksajdotcom last edited by

                              Unfortunately, that's not doable with Verizon...

                              1 Reply Last reply Reply Quote 0
                              • thanksajdotcom
                                thanksajdotcom @scottalanmiller last edited by

                                @scottalanmiller said:

                                @ajstringham said:

                                @scottalanmiller said:

                                @Bill-Kindle said:

                                @ajstringham said:

                                Besides, Verizon said that they can't bridge it, and they told me Actiontec told them that it can't be done. However, @PSX_Defector is nice enough to know there IS indeed a way and he's going to help me tonight. 😄

                                Sounds like a Tier 1 support response. I would have asked to speak to a higher level tech that knows what bridge mode means.

                                Yeah, Verizon isn't very technical.

                                Don't tell @PSX_Defector that.

                                I'm pretty sure that he knows 😉

                                Yes, yes. He says so all the time. It was a joke...lol

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