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    FreePBX - Determine if Extension has dedicated callin

    IT Discussion
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    • DustinB3403D
      DustinB3403
      last edited by

      I have an old FreePBX system (2.11.0.23) . . .

      Anyways, I want to see if an extension has a DID, I don't care so much about the outbound route, but need to confirm if this phone has a dedicated inbound route.

      I called out from it and was called by our main number (so that point to all calling being at least masked to use our main for outbound).

      Any assistance would be appreciated.

      @JaredBusch

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      • DashrenderD
        Dashrender
        last edited by

        Look at your inbound routes. See what the destination on the inbound routes are.

        scottalanmillerS 1 Reply Last reply Reply Quote 1
        • DashrenderD
          Dashrender
          last edited by

          https://i.imgur.com/Kh0oFpd.png

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          • DustinB3403D
            DustinB3403
            last edited by

            Under Connectivity > Inbound Routes there is nothing listed like in your screenshot.

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            • DustinB3403D
              DustinB3403
              last edited by

              0_1525363375724_2018-05-03_12-02-46.png

              That is all that the call route has for that extension

              gjacobseG 1 Reply Last reply Reply Quote 0
              • gjacobseG
                gjacobse @DustinB3403
                last edited by

                @dustinb3403 said in FreePBX - Determine if Extension has dedicated callin:

                0_1525363375724_2018-05-03_12-02-46.png

                That is all that the call route has for that extension

                In the case of the In Bound I just worked on, it was in the DID number field. But it was Exchange / Number.

                This looks like it's just the Extension,.. so maybe that it's ?

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                • DashrenderD
                  Dashrender
                  last edited by

                  Some vendors only supply the last 4 for the incoming call DID number. That's how my old Cox T1 was. We had to change the routing rules to include the full 10 digit number.

                  So to me it looks like some number ending in xxx-xxx-2009 MIGHT be the DID number.
                  Otherwise 2009 is just the name of that route.

                  DustinB3403D gjacobseG 2 Replies Last reply Reply Quote 0
                  • DustinB3403D
                    DustinB3403 @Dashrender
                    last edited by

                    @dashrender for some reason I doubt that. I think it was just poor system setup at the time this was put in place.

                    I'm not seeing anywhere in the system where a DID is tied to this extension. . .

                    gjacobseG 1 Reply Last reply Reply Quote 0
                    • gjacobseG
                      gjacobse @Dashrender
                      last edited by

                      @dashrender said in FreePBX - Determine if Extension has dedicated callin:

                      Some vendors only supply the last 4 for the incoming call DID number. That's how my old Cox T1 was. We had to change the routing rules to include the full 10 digit number.

                      So to me it looks like some number ending in xxx-xxx-2009 MIGHT be the DID number.
                      Otherwise 2009 is just the name of that route.

                      kinda what I said.

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                      • gjacobseG
                        gjacobse @DustinB3403
                        last edited by

                        @dustinb3403 said in FreePBX - Determine if Extension has dedicated callin:

                        @dashrender for some reason I doubt that. I think it was just poor system setup at the time this was put in place.

                        I'm not seeing anywhere in the system where a DID is tied to this extension. . .

                        From the DID / Extension I worked with this morning,.. it does.

                        DID 2009 goes to Ext 1009

                        DustinB3403D 1 Reply Last reply Reply Quote 0
                        • DustinB3403D
                          DustinB3403 @gjacobse
                          last edited by

                          @gjacobse the reason I was doubting that is that 4 digit isn't in our DID Block from all of the documenting I've done. . .

                          (which is a lot)

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                          • JaredBuschJ
                            JaredBusch
                            last edited by

                            Honestly I do not remember the screens from memory anymore for 2.11

                            I would have to spin up a new VM or look at actual screenshots

                            Vague memory tells me that you should still have inbound routes in the menu on the left

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                            • JaredBuschJ
                              JaredBusch
                              last edited by

                              No, 2.11 Has the menu across the top. So you should look at connectivity and then inbound routes

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                              • scottalanmillerS
                                scottalanmiller @Dashrender
                                last edited by

                                @dashrender said in FreePBX - Determine if Extension has dedicated callin:

                                Look at your inbound routes. See what the destination on the inbound routes are.

                                Yup, that extension itself doesn't know what points to it. So it is looking at the pointers. Think of the Inbound Routes like aliases and you are looking to see if an alias mentions that extension.

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