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    Office 365 Email Gone After Forced Logoff

    IT Discussion
    o365 exchange microsoft office 365
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    • DanpD
      Danp
      last edited by

      Did someone forget to pay the bill? :smiling_face_with_horns:

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @Danp
        last edited by

        @danp said in Office 365 Email Gone After Forced Logoff:

        Did someone forget to pay the bill? :smiling_face_with_horns:

        You'd expect the REST of O365 to shut off if that were the case, not just the portal interface to things.

        DanpD 1 Reply Last reply Reply Quote 0
        • DanpD
          Danp @scottalanmiller
          last edited by

          @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

          @danp said in Office 365 Email Gone After Forced Logoff:

          Did someone forget to pay the bill? :smiling_face_with_horns:

          You'd expect the REST of O365 to shut off if that were the case, not just the portal interface to things.

          Obviously they aren't meeting your expectations.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            MS support FINALLY got back to us.

            hobbit666H 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @Danp
              last edited by

              @danp said in Office 365 Email Gone After Forced Logoff:

              @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

              @danp said in Office 365 Email Gone After Forced Logoff:

              Did someone forget to pay the bill? :smiling_face_with_horns:

              You'd expect the REST of O365 to shut off if that were the case, not just the portal interface to things.

              Obviously they aren't meeting your expectations.

              Not in any way.

              1 Reply Last reply Reply Quote 0
              • hobbit666H
                hobbit666 @scottalanmiller
                last edited by

                @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                MS support FINALLY got back to us.

                And? What was the issue?

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @hobbit666
                  last edited by

                  @hobbit666 said in Office 365 Email Gone After Forced Logoff:

                  @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                  MS support FINALLY got back to us.

                  And? What was the issue?

                  You think they give answers that quickly? LOL

                  They finally got back to put us on hold.

                  After a while on hold, they are not connecting us to the tech for a different department. Zero answers or attempts to fix thus far.

                  hobbit666H 1 Reply Last reply Reply Quote 1
                  • hobbit666H
                    hobbit666 @scottalanmiller
                    last edited by

                    @scottalanmiller ah thought when you said finally it was fixed too 🙂

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @hobbit666
                      last edited by

                      @hobbit666 said in Office 365 Email Gone After Forced Logoff:

                      @scottalanmiller ah thought when you said finally it was fixed too 🙂

                      No, we found some weird work arounds, so it is kind of working, but things are clearly messed up.

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Still on hold. "Experiencing longer than normal wait times"

                        NashBrydgesN 1 Reply Last reply Reply Quote 0
                        • NashBrydgesN
                          NashBrydges @scottalanmiller
                          last edited by

                          @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                          Still on hold. "Experiencing longer than normal wait times"

                          That's code for "aw shit it's that guy again" 😉

                          scottalanmillerS 1 Reply Last reply Reply Quote 2
                          • scottalanmillerS
                            scottalanmiller @NashBrydges
                            last edited by

                            @nashbrydges said in Office 365 Email Gone After Forced Logoff:

                            @scottalanmiller said in Office 365 Email Gone After Forced Logoff:

                            Still on hold. "Experiencing longer than normal wait times"

                            That's code for "aw shit it's that guy again" 😉

                            Seriously.

                            1 Reply Last reply Reply Quote 0
                            • NashBrydgesN
                              NashBrydges
                              last edited by

                              If you go Zimbra does that mean you're bringing email back in-house again?

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Still on hold.

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @NashBrydges
                                  last edited by

                                  @nashbrydges said in Office 365 Email Gone After Forced Logoff:

                                  If you go Zimbra does that mean you're bringing email back in-house again?

                                  Yes, more or less.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    A tech just called @pchiodo back, after an hour.

                                    1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      @pchiodo was able to confirm that MS is having an issue. They don't know what is wrong, but after over an hour of us asking them what is wrong, they finally see the problem. Argh. They can see that our account is current, but that they expired the account anyway.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        And the Partner Portal isn't accessible (for us at least), as well.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by scottalanmiller

                                          Totally separate company that we know just lost their email, too. TMQ isn't related to NTG in any way.

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            I can hear them trying to get Paul to run an executable on his laptop to fix a back end billing issue at MS. How clueless can MS be!

                                            1 Reply Last reply Reply Quote 0
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