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    Silently take screen shots

    Scheduled Pinned Locked Moved IT Discussion
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    • IRJI
      IRJ
      last edited by

      Just to CYA you should probably get HR to open a ticket with exactly what they want so it's documented.

      bbigfordB gjacobseG 2 Replies Last reply Reply Quote 6
      • bbigfordB
        bbigford @IRJ
        last edited by

        @irj said in Silently take screen shots:

        Just to CYA you should probably get HR to open a ticket with exactly what they want so it's documented.

        Agreed, they were both on the call (owner and HR). I got everything documented and will have them sign it the next time I'm in the office to implement.

        1 Reply Last reply Reply Quote 0
        • bbigfordB
          bbigford @dbeato
          last edited by

          @dbeato said in Silently take screen shots:

          I have used ActivTrak
          https://activtrak.com/

          That software is pretty damn powerful for being a free sign up for a few users... wow. Didn't find a remote remove option, which would be nice. Had to manually run the app again to remove it from the test machine.

          dbeatoD 1 Reply Last reply Reply Quote 0
          • gjacobseG
            gjacobse @scottalanmiller
            last edited by

            @scottalanmiller said in Silently take screen shots:

            We CAN get these from ScreenConnect. We don't, but we can. It DOES have a tray icon, but it's relatively tame since it is the tray icon for support, not screen caps.

            SC will let you see what is 'active' on the screen.. with some delay. It's not always possible.

            The other thing, is that it's not the greatest at showing what is on the screen... though - a person can determine what is being done.. It become more difficult if the remote computer has multiple monitors.

            1 Reply Last reply Reply Quote 0
            • dbeatoD
              dbeato @bbigford
              last edited by

              @bbigford said in Silently take screen shots:

              @dbeato said in Silently take screen shots:

              I have used ActivTrak
              https://activtrak.com/

              That software is pretty damn powerful for being a free sign up for a few users... wow. Didn't find a remote remove option, which would be nice. Had to manually run the app again to remove it from the test machine.

              There is a remote option it is just you need to ask for it.

              bbigfordB 1 Reply Last reply Reply Quote 0
              • gjacobseG
                gjacobse @IRJ
                last edited by

                @irj said in Silently take screen shots:

                Just to CYA you should probably get HR to open a ticket with exactly what they want so it's documented.

                Fully agree here. else it becomes a mess that could be career ending tasks

                1 Reply Last reply Reply Quote 0
                • bbigfordB
                  bbigford @dbeato
                  last edited by

                  @dbeato said in Silently take screen shots:

                  @bbigford said in Silently take screen shots:

                  @dbeato said in Silently take screen shots:

                  I have used ActivTrak
                  https://activtrak.com/

                  That software is pretty damn powerful for being a free sign up for a few users... wow. Didn't find a remote remove option, which would be nice. Had to manually run the app again to remove it from the test machine.

                  There is a remote option it is just you need to ask for it.

                  What do you mean ask for it?

                  dbeatoD 1 Reply Last reply Reply Quote 0
                  • dbeatoD
                    dbeato @bbigford
                    last edited by

                    @bbigford said in Silently take screen shots:

                    @dbeato said in Silently take screen shots:

                    @bbigford said in Silently take screen shots:

                    @dbeato said in Silently take screen shots:

                    I have used ActivTrak
                    https://activtrak.com/

                    That software is pretty damn powerful for being a free sign up for a few users... wow. Didn't find a remote remove option, which would be nice. Had to manually run the app again to remove it from the test machine.

                    There is a remote option it is just you need to ask for it.

                    What do you mean ask for it?

                    Before they used to not have it available for paid customers
                    https://birchgrove.zendesk.com/hc/en-us/articles/205937800-How-do-I-deploy-the-agent-remotely-

                    bbigfordB 1 Reply Last reply Reply Quote 0
                    • bbigfordB
                      bbigford @dbeato
                      last edited by

                      @dbeato said in Silently take screen shots:

                      @bbigford said in Silently take screen shots:

                      @dbeato said in Silently take screen shots:

                      @bbigford said in Silently take screen shots:

                      @dbeato said in Silently take screen shots:

                      I have used ActivTrak
                      https://activtrak.com/

                      That software is pretty damn powerful for being a free sign up for a few users... wow. Didn't find a remote remove option, which would be nice. Had to manually run the app again to remove it from the test machine.

                      There is a remote option it is just you need to ask for it.

                      What do you mean ask for it?

                      Before they used to not have it available for paid customers
                      https://birchgrove.zendesk.com/hc/en-us/articles/205937800-How-do-I-deploy-the-agent-remotely-

                      Ah, got it. I thought maybe you were talking about getting in touch with support for a request, but wanted to clarify.

                      1 Reply Last reply Reply Quote 0
                      • RojoLocoR
                        RojoLoco @dbeato
                        last edited by

                        @dbeato said in Silently take screen shots:

                        I have used ActivTrak
                        https://activtrak.com/

                        Same here, it works well.

                        1 Reply Last reply Reply Quote 2
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