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    FreePBX outbound call routing

    Scheduled Pinned Locked Moved IT Discussion
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    • JaredBuschJ
      JaredBusch
      last edited by

      And make sure you have no caller ID specified in your trunk. I cannot ever say that enough.

      Yes it will bitch about it. Ignore it.

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      • brandon220B
        brandon220
        last edited by

        I do have caller ID specified in the trunk as it shows in my attached image above. I has not given any error messages or anything. Seems to be working correctly. What is the recommended way to handle outbound CID?

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @brandon220
          last edited by JaredBusch

          @brandon220 said in FreePBX outbound call routing:

          I do have caller ID specified in the trunk as it shows in my attached image above. I has not given any error messages or anything. Seems to be working correctly. What is the recommended way to handle outbound CID?

          I always recommend to only specify the CID in the outbound route. You can potentially have many CID needing specified on a single trunk depending on routing.

          The trunk is not supposed to override, but bugs and errors happen. If it is not specified, then it can not override.

          brandon220B 1 Reply Last reply Reply Quote 0
          • brandon220B
            brandon220 @JaredBusch
            last edited by

            @jaredbusch I will make the change later today. I would rather follow the best practices and methods. I have zero issues with that. It is definitely different than using POTS lines because that is what I was used to with legacy systems. I've learned a TON since first installing FreePBX last year. Wish I would have tried it a long time ago.

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