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    Outlook 2016 Cannot Open Because of Set of Folders

    IT Discussion
    outlook pst outlook 2016
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    • scottalanmiller
      scottalanmiller last edited by scottalanmiller

      0_1517328716711_DeepinScreenshot_select-area_20180130101113.png

      Getting this, has anyone seen it?

      Lakshmana Emad R 3 Replies Last reply Reply Quote 1
      • Lakshmana
        Lakshmana @scottalanmiller last edited by

        @scottalanmiller Any profile Crash for the Outlook tried with the new Outlook Profile ?

        1 Reply Last reply Reply Quote 0
        • DustinB3403
          DustinB3403 last edited by

          Hold Ctrl and launch Outlook.

          If this doesn't work, create a new Outlook profile from within the control panel.

          1 Reply Last reply Reply Quote 3
          • Kelly
            Kelly last edited by

            Can you open it with "outlook.exe /safe"?

            scottalanmiller 1 Reply Last reply Reply Quote 3
            • jt1001001
              jt1001001 last edited by

              Usually a corrupt OST or PST file. I just usually create a new profile, then delete the old one

              scottalanmiller 1 Reply Last reply Reply Quote 0
              • scottalanmiller
                scottalanmiller @Kelly last edited by

                @kelly said in Outlook Cannot Open Because of Set of Folders:

                Can you open it with "outlook.exe /safe"?

                Nope

                1 Reply Last reply Reply Quote 0
                • scottalanmiller
                  scottalanmiller @jt1001001 last edited by

                  @jt1001001 said in Outlook Cannot Open Because of Set of Folders:

                  Usually a corrupt OST or PST file. I just usually create a new profile, then delete the old one

                  I've found a lot of them, doing repairs and seeing if that helps.

                  1 Reply Last reply Reply Quote 0
                  • Emad R
                    Emad R @scottalanmiller last edited by Emad R

                    @scottalanmiller

                    size of ost/pst very large ? I heard that above 50 GB it stops receiving or another program locking it, like Skype for Business.

                    scottalanmiller 1 Reply Last reply Reply Quote 0
                    • Obsolesce
                      Obsolesce last edited by

                      Usually creating a new Outlook profile fixes things.

                      Long term fix is of course using something other than Outlook.

                      scottalanmiller Emad R BRRABill 4 Replies Last reply Reply Quote 4
                      • scottalanmiller
                        scottalanmiller @Emad R last edited by

                        @emad-r said in Outlook Cannot Open Because of Set of Folders:

                        @scottalanmiller

                        size of ost/pst very large ? I heard that above 50 GB it stops receiving or another program locking it, like Skype for Business.

                        Large but nothing like that size. Largest was 14GB.

                        1 Reply Last reply Reply Quote 0
                        • scottalanmiller
                          scottalanmiller @Obsolesce last edited by

                          @tim_g said in Outlook Cannot Open Because of Set of Folders:

                          Usually creating a new Outlook profile fixes things.

                          Long term fix is of course using something other than Outlook.

                          No kidding.

                          1 Reply Last reply Reply Quote 0
                          • dbeato
                            dbeato last edited by

                            Is this Office 2013 or 2016? If so it should not be creating PSTs unless it is a POP account. It has been now OST only.

                            Emad R 1 Reply Last reply Reply Quote 0
                            • Emad R
                              Emad R @dbeato last edited by

                              @dbeato said in Outlook Cannot Open Because of Set of Folders:

                              Is this Office 2013 or 2016? If so it should not be creating PSTs unless it is a POP account. It has been now OST only.

                              I always prefer PST for average user, it is very easy to handle and restore.
                              OST needs exporting to PST as backup and that is not very straight forward.

                              I know you lose online features with PST, but for those you can use the web client.

                              1 Reply Last reply Reply Quote 1
                              • scottalanmiller
                                scottalanmiller @Obsolesce last edited by

                                @tim_g said in Outlook Cannot Open Because of Set of Folders:

                                Usually creating a new Outlook profile fixes things.

                                No luck, same error with a new profile.

                                Emad R dbeato 2 Replies Last reply Reply Quote 0
                                • Emad R
                                  Emad R @scottalanmiller last edited by

                                  @scottalanmiller said in Outlook Cannot Open Because of Set of Folders:

                                  @tim_g said in Outlook Cannot Open Because of Set of Folders:

                                  Usually creating a new Outlook profile fixes things.

                                  No luck, same error with a new profile.

                                  Repair Office install ?

                                  scottalanmiller 1 Reply Last reply Reply Quote 0
                                  • Emad R
                                    Emad R @Obsolesce last edited by

                                    @tim_g said in Outlook 2016 Cannot Open Because of Set of Folders:

                                    Usually creating a new Outlook profile fixes things.

                                    Long term fix is of course using something other than Outlook.

                                    I hope you dont mean Mozilla Thunderbird, I use it for my personal 3 accounts, and I like the fact that it works with the extra 2 factor security, but it is slow and flaky, sometimes I need to send and double check, and send again.

                                    scottalanmiller 1 Reply Last reply Reply Quote 0
                                    • dbeato
                                      dbeato @scottalanmiller last edited by

                                      @scottalanmiller said in Outlook 2016 Cannot Open Because of Set of Folders:

                                      @tim_g said in Outlook Cannot Open Because of Set of Folders:

                                      Usually creating a new Outlook profile fixes things.

                                      No luck, same error with a new profile.

                                      Check that Outlook is not opened in the background still under processes.

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmiller
                                        scottalanmiller @Emad R last edited by

                                        @emad-r said in Outlook Cannot Open Because of Set of Folders:

                                        @scottalanmiller said in Outlook Cannot Open Because of Set of Folders:

                                        @tim_g said in Outlook Cannot Open Because of Set of Folders:

                                        Usually creating a new Outlook profile fixes things.

                                        No luck, same error with a new profile.

                                        Repair Office install ?

                                        Trying, user still has some things open.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmiller
                                          scottalanmiller @Emad R last edited by

                                          @emad-r said in Outlook 2016 Cannot Open Because of Set of Folders:

                                          @tim_g said in Outlook 2016 Cannot Open Because of Set of Folders:

                                          Usually creating a new Outlook profile fixes things.

                                          Long term fix is of course using something other than Outlook.

                                          I hope you dont mean Mozilla Thunderbird, I use it for my personal 3 accounts, and I like the fact that it works with the extra 2 factor security, but it is slow and flaky, sometimes I need to send and double check, and send again.

                                          Still better than Outlook.

                                          But in reality, why use an email client with Exchange?

                                          Obsolesce Dashrender 2 Replies Last reply Reply Quote 1
                                          • Obsolesce
                                            Obsolesce @scottalanmiller last edited by

                                            @scottalanmiller said in Outlook 2016 Cannot Open Because of Set of Folders:

                                            @emad-r said in Outlook 2016 Cannot Open Because of Set of Folders:

                                            @tim_g said in Outlook 2016 Cannot Open Because of Set of Folders:

                                            Usually creating a new Outlook profile fixes things.

                                            Long term fix is of course using something other than Outlook.

                                            I hope you dont mean Mozilla Thunderbird, I use it for my personal 3 accounts, and I like the fact that it works with the extra 2 factor security, but it is slow and flaky, sometimes I need to send and double check, and send again.

                                            Still better than Outlook.

                                            But in reality, why use an email client with Exchange?

                                            OWA gets flaky too if you leave it open for a while. I've seen this with users who have large amounts of email.
                                            Still, users prefer the Outlook app vs OWA.

                                            scottalanmiller 1 Reply Last reply Reply Quote 2
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