ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Outlook 2016 emails with attachements won't forward the attachment

    IT Discussion
    6
    12
    5.3k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • scottalanmillerS
      scottalanmiller
      last edited by

      What if you send any random PDF from one Outlook to another?

      DashrenderD 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @scottalanmiller
        last edited by

        @scottalanmiller said in Outlook 2016 emails with attachements won't forward the attachment:

        What if you send any random PDF from one Outlook to another?

        That works just fine.. because when you create a new message it's an HTML message.

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender
          last edited by

          Also, I used our Konica to send a scanned file (PDF) to email, the email comes in as HTML, so this would be an non issue.

          Time to see if the Lanier has this option?

          1 Reply Last reply Reply Quote 0
          • nadnerBN
            nadnerB
            last edited by nadnerB

            This post is deleted!
            1 Reply Last reply Reply Quote 0
            • T
              TechnicalAngel
              last edited by TechnicalAngel

              I'm seeing this with emails with the voicemail attachments from FreePBX.

              Though, hum... One user reported this last week. I replaced his hard drive over the weekend and did a clean install of 1703, upgraded to 1709 and THEN installed Office 16. Issue seems resolved now.

              Tomorrow, while I'm in the office, I'll poke at other Office 16 computers to make sure they also have this issue, and then see if it's an update thing or if a reinstall of Office fixes it.

              1 Reply Last reply Reply Quote 2
              • black3dynamiteB
                black3dynamite
                last edited by

                It must be something with the emails that is using plain text and/or reading pane.

                I can forward attachments doing one of the following:
                When reading pane is on right or bottom, I can right-click the email and forward it as long as I select another email first.

                When reading pane is off, I can right-click the email and then forward it.

                1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender
                  last edited by

                  I found an article (link at work) that talked about this exact issue. It seems that in the past there was a patch that caused this issue on both inhouse and O365 Exchange.

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender
                    last edited by

                    well it's not just us.

                    https://www.experts-exchange.com/questions/29077596/Outlook-2016-Cannot-forward-attachments-from-Plain-Text-after-Tuesday-updates.html

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender
                      last edited by

                      MS knows of the issue.

                      https://social.technet.microsoft.com/Forums/en-US/68eb21a3-9a37-42b8-8539-f6afb9be5aef/kb4011626-update-for-outlook-2016-32bit-causes-pdf-attachments-to-be-stripped-out-of-forwarded?forum=ConfigMgrCompliance

                      A 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender
                        last edited by

                        Some talk about this type of thing happening years ago.

                        https://community.spiceworks.com/topic/1356168-office-2016-attachments-not-showing-in-plain-text-view

                        1 Reply Last reply Reply Quote 0
                        • A
                          aidan_walsh @Dashrender
                          last edited by

                          @dashrender said in Outlook 2016 emails with attachements won't forward the attachment:

                          MS knows of the issue.

                          https://social.technet.microsoft.com/Forums/en-US/68eb21a3-9a37-42b8-8539-f6afb9be5aef/kb4011626-update-for-outlook-2016-32bit-causes-pdf-attachments-to-be-stripped-out-of-forwarded?forum=ConfigMgrCompliance

                          https://support.microsoft.com/en-us/help/4011626/descriptionofthesecurityupdateforoutlook2016january9-2018

                          Improvements and fixes
                          This security update contains improvements and fixes for the following nonsecurity issues:

                          • Some attachments are not removed when you forward mails that contain inline images and you check the Read all mails as Plain Text check box.

                          Known issues in this security update

                          • After you install this security update, attachments are removed when you forward plain text emails.

                          🤔

                          1 Reply Last reply Reply Quote 1
                          • 1 / 1
                          • First post
                            Last post