question about setting up a new domain controller
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@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
you'll likely get the better pricing.. but you're stuck with the VAR issues.
What issues do we face now? Nothing changed except the amount of money we pay, and who we make the check out to...
So until MS lowers their direct pricing enough to offset the savings we have now (very unliely to ever happen), or the cost of AppRiver subscriptions go up (no likely if they want our money), I don't see any downside... especially due to it's as easy as flipping a switch to go back to MS direct.
Well, this is a case like having a single SAN and believing your have redundancy - you might never have issues, cause you just might get lucky for the life of the product, but, if you're not lucky, and you have to exercise the migration process for some reason, or need support and Appriver can't/won't help you.. you're stuck.
If, IF it's truly as easy as a switch to flip back (countless stories on other sites disagree, but not specifically for Appriver), then I'd say you got some kinda of awesome rare deal.
I'm not seeing the relationship.
Everythign is still Microsoft... Microsoft E1/E3 licenses, Microsoft products, and Microsoft services.
I'm basically buying a movie ticket through someone else instead of the movie theatre itself... someone else being someone who got a bulk discount and can sell them cheaper than the movie theatre itself. We know the tickets (licenses) are not fake, so what's the risk?
No, MS doesn't offer bulk discounts. Something here changed. If you got a discount, AppRiver controls your access to Microsoft.
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@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
you'll likely get the better pricing.. but you're stuck with the VAR issues.
What issues do we face now? Nothing changed except the amount of money we pay, and who we make the check out to...
So until MS lowers their direct pricing enough to offset the savings we have now (very unliely to ever happen), or the cost of AppRiver subscriptions go up (no likely if they want our money), I don't see any downside... especially due to it's as easy as flipping a switch to go back to MS direct.
Well, this is a case like having a single SAN and believing your have redundancy - you might never have issues, cause you just might get lucky for the life of the product, but, if you're not lucky, and you have to exercise the migration process for some reason, or need support and Appriver can't/won't help you.. you're stuck.
If, IF it's truly as easy as a switch to flip back (countless stories on other sites disagree, but not specifically for Appriver), then I'd say you got some kinda of awesome rare deal.
I'm not seeing the relationship.
Everythign is still Microsoft... Microsoft E1/E3 licenses, Microsoft products, and Microsoft services.
I'm basically buying a movie ticket through someone else instead of the movie theatre itself... someone else being someone who got a bulk discount and can sell them cheaper than the movie theatre itself. We know the tickets (licenses) are not fake, so what's the risk?
No, MS doesn't offer bulk discounts. Something here changed. If you got a discount, AppRiver controls your access to Microsoft.
How can you prove this?
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@dashrender said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
you'll likely get the better pricing.. but you're stuck with the VAR issues.
What issues do we face now? Nothing changed except the amount of money we pay, and who we make the check out to...
So until MS lowers their direct pricing enough to offset the savings we have now (very unliely to ever happen), or the cost of AppRiver subscriptions go up (no likely if they want our money), I don't see any downside... especially due to it's as easy as flipping a switch to go back to MS direct.
Well, this is a case like having a single SAN and believing your have redundancy - you might never have issues, cause you just might get lucky for the life of the product, but, if you're not lucky, and you have to exercise the migration process for some reason, or need support and Appriver can't/won't help you.. you're stuck.
If, IF it's truly as easy as a switch to flip back (countless stories on other sites disagree, but not specifically for Appriver), then I'd say you got some kinda of awesome rare deal.
I'm not seeing the relationship.
Everythign is still Microsoft... Microsoft E1/E3 licenses, Microsoft products, and Microsoft services.
I'm basically buying a movie ticket through someone else instead of the movie theatre itself... someone else being someone who got a bulk discount and can sell them cheaper than the movie theatre itself. We know the tickets (licenses) are not fake, so what's the risk?
No, MS doesn't offer bulk discounts. Something here changed. If you got a discount, AppRiver controls your access to Microsoft.
How can you prove this?
Because MS says so
If you look at AppRiver's site, they say that the support comes from AppRiver. They might allow pass through to Microsoft, but I bet that they don't. If you call MS for support, I bet MS redirects you.
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@scottalanmiller said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
you'll likely get the better pricing.. but you're stuck with the VAR issues.
What issues do we face now? Nothing changed except the amount of money we pay, and who we make the check out to...
So until MS lowers their direct pricing enough to offset the savings we have now (very unliely to ever happen), or the cost of AppRiver subscriptions go up (no likely if they want our money), I don't see any downside... especially due to it's as easy as flipping a switch to go back to MS direct.
Well, this is a case like having a single SAN and believing your have redundancy - you might never have issues, cause you just might get lucky for the life of the product, but, if you're not lucky, and you have to exercise the migration process for some reason, or need support and Appriver can't/won't help you.. you're stuck.
If, IF it's truly as easy as a switch to flip back (countless stories on other sites disagree, but not specifically for Appriver), then I'd say you got some kinda of awesome rare deal.
I'm not seeing the relationship.
Everythign is still Microsoft... Microsoft E1/E3 licenses, Microsoft products, and Microsoft services.
I'm basically buying a movie ticket through someone else instead of the movie theatre itself... someone else being someone who got a bulk discount and can sell them cheaper than the movie theatre itself. We know the tickets (licenses) are not fake, so what's the risk?
No, MS doesn't offer bulk discounts. Something here changed. If you got a discount, AppRiver controls your access to Microsoft.
How can you prove this?
Because MS says so
If you look at AppRiver's site, they say that the support comes from AppRiver. They might allow pass through to Microsoft, but I bet that they don't. If you call MS for support, I bet MS redirects you.
That would be interesting if Tim was willing to try it.
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AppRiver doesn't list any product close to O365's $4 cost.
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Easy way to prove it, AppRiver doesn't offer any service that matches Office 365's offerings.
https://www.appriver.com/services/secure-hosted-exchange/
They offer services that are "more" and services that are "less", but none that are the same as Hosted Exchange.
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So $13/mo instead of $4/mo.
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Here are their other Office 365 prices...
https://www.appriver.com/services/office365/
Basically 67% higher than MS' own pricing for the same things.
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@scottalanmiller said in question about setting up a new domain controller:
Here are their other Office 365 prices...
https://www.appriver.com/services/office365/
Basically 67% higher than MS' own pricing for the same things.
lol - Tim was saying these don't matter because like so much of public pricing.. once you talk to a sales rep, you get discounts...
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@scottalanmiller said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
you'll likely get the better pricing.. but you're stuck with the VAR issues.
What issues do we face now? Nothing changed except the amount of money we pay, and who we make the check out to...
So until MS lowers their direct pricing enough to offset the savings we have now (very unliely to ever happen), or the cost of AppRiver subscriptions go up (no likely if they want our money), I don't see any downside... especially due to it's as easy as flipping a switch to go back to MS direct.
Well, this is a case like having a single SAN and believing your have redundancy - you might never have issues, cause you just might get lucky for the life of the product, but, if you're not lucky, and you have to exercise the migration process for some reason, or need support and Appriver can't/won't help you.. you're stuck.
If, IF it's truly as easy as a switch to flip back (countless stories on other sites disagree, but not specifically for Appriver), then I'd say you got some kinda of awesome rare deal.
I'm not seeing the relationship.
Everythign is still Microsoft... Microsoft E1/E3 licenses, Microsoft products, and Microsoft services.
I'm basically buying a movie ticket through someone else instead of the movie theatre itself... someone else being someone who got a bulk discount and can sell them cheaper than the movie theatre itself. We know the tickets (licenses) are not fake, so what's the risk?
No, MS doesn't offer bulk discounts. Something here changed. If you got a discount, AppRiver controls your access to Microsoft.
How can you prove this?
Because MS says so
If you look at AppRiver's site, they say that the support comes from AppRiver. They might allow pass through to Microsoft, but I bet that they don't. If you call MS for support, I bet MS redirects you.
When i log in to O365 admin panel, it's all MS. Even tickets, support, and all that. I literally see nothing that has to do with AppRiver , nothing.
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@tim_g said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
you'll likely get the better pricing.. but you're stuck with the VAR issues.
What issues do we face now? Nothing changed except the amount of money we pay, and who we make the check out to...
So until MS lowers their direct pricing enough to offset the savings we have now (very unliely to ever happen), or the cost of AppRiver subscriptions go up (no likely if they want our money), I don't see any downside... especially due to it's as easy as flipping a switch to go back to MS direct.
Well, this is a case like having a single SAN and believing your have redundancy - you might never have issues, cause you just might get lucky for the life of the product, but, if you're not lucky, and you have to exercise the migration process for some reason, or need support and Appriver can't/won't help you.. you're stuck.
If, IF it's truly as easy as a switch to flip back (countless stories on other sites disagree, but not specifically for Appriver), then I'd say you got some kinda of awesome rare deal.
I'm not seeing the relationship.
Everythign is still Microsoft... Microsoft E1/E3 licenses, Microsoft products, and Microsoft services.
I'm basically buying a movie ticket through someone else instead of the movie theatre itself... someone else being someone who got a bulk discount and can sell them cheaper than the movie theatre itself. We know the tickets (licenses) are not fake, so what's the risk?
No, MS doesn't offer bulk discounts. Something here changed. If you got a discount, AppRiver controls your access to Microsoft.
How can you prove this?
Because MS says so
If you look at AppRiver's site, they say that the support comes from AppRiver. They might allow pass through to Microsoft, but I bet that they don't. If you call MS for support, I bet MS redirects you.
When i log in to O365 admin panel, it's all MS. Even tickets, support, and all that. I literally see nothing that has to do with AppRiver , nothing.
Weird, but that would be all up to AppRiver. Are you sure that you can call MS? Are you sure that the tickets go to MS and not to AppRiver?
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@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
you'll likely get the better pricing.. but you're stuck with the VAR issues.
What issues do we face now? Nothing changed except the amount of money we pay, and who we make the check out to...
So until MS lowers their direct pricing enough to offset the savings we have now (very unliely to ever happen), or the cost of AppRiver subscriptions go up (no likely if they want our money), I don't see any downside... especially due to it's as easy as flipping a switch to go back to MS direct.
Well, this is a case like having a single SAN and believing your have redundancy - you might never have issues, cause you just might get lucky for the life of the product, but, if you're not lucky, and you have to exercise the migration process for some reason, or need support and Appriver can't/won't help you.. you're stuck.
If, IF it's truly as easy as a switch to flip back (countless stories on other sites disagree, but not specifically for Appriver), then I'd say you got some kinda of awesome rare deal.
I'm not seeing the relationship.
Everythign is still Microsoft... Microsoft E1/E3 licenses, Microsoft products, and Microsoft services.
I'm basically buying a movie ticket through someone else instead of the movie theatre itself... someone else being someone who got a bulk discount and can sell them cheaper than the movie theatre itself. We know the tickets (licenses) are not fake, so what's the risk?
No, MS doesn't offer bulk discounts. Something here changed. If you got a discount, AppRiver controls your access to Microsoft.
How can you prove this?
Because MS says so
If you look at AppRiver's site, they say that the support comes from AppRiver. They might allow pass through to Microsoft, but I bet that they don't. If you call MS for support, I bet MS redirects you.
When i log in to O365 admin panel, it's all MS. Even tickets, support, and all that. I literally see nothing that has to do with AppRiver , nothing.
Weird, but that would be all up to AppRiver. Are you sure that you can call MS? Are you sure that the tickets go to MS and not to AppRiver?
I really wonder if a loophole of sorts has been found here?
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@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
you'll likely get the better pricing.. but you're stuck with the VAR issues.
What issues do we face now? Nothing changed except the amount of money we pay, and who we make the check out to...
So until MS lowers their direct pricing enough to offset the savings we have now (very unliely to ever happen), or the cost of AppRiver subscriptions go up (no likely if they want our money), I don't see any downside... especially due to it's as easy as flipping a switch to go back to MS direct.
Well, this is a case like having a single SAN and believing your have redundancy - you might never have issues, cause you just might get lucky for the life of the product, but, if you're not lucky, and you have to exercise the migration process for some reason, or need support and Appriver can't/won't help you.. you're stuck.
If, IF it's truly as easy as a switch to flip back (countless stories on other sites disagree, but not specifically for Appriver), then I'd say you got some kinda of awesome rare deal.
I'm not seeing the relationship.
Everythign is still Microsoft... Microsoft E1/E3 licenses, Microsoft products, and Microsoft services.
I'm basically buying a movie ticket through someone else instead of the movie theatre itself... someone else being someone who got a bulk discount and can sell them cheaper than the movie theatre itself. We know the tickets (licenses) are not fake, so what's the risk?
No, MS doesn't offer bulk discounts. Something here changed. If you got a discount, AppRiver controls your access to Microsoft.
How can you prove this?
Because MS says so
If you look at AppRiver's site, they say that the support comes from AppRiver. They might allow pass through to Microsoft, but I bet that they don't. If you call MS for support, I bet MS redirects you.
When i log in to O365 admin panel, it's all MS. Even tickets, support, and all that. I literally see nothing that has to do with AppRiver , nothing.
Weird, but that would be all up to AppRiver. Are you sure that you can call MS? Are you sure that the tickets go to MS and not to AppRiver?
Yes, when I make a ticket, it's MS that calls me back soon after.
There is nothing AppRiver. The only thing on AppRiver is a user database, and who gets what MS license... E1 or E3. That's all you can do on teh AppRiver side of things.
EVERYTHING else is 100% Microsoft O365.
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@dashrender said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
you'll likely get the better pricing.. but you're stuck with the VAR issues.
What issues do we face now? Nothing changed except the amount of money we pay, and who we make the check out to...
So until MS lowers their direct pricing enough to offset the savings we have now (very unliely to ever happen), or the cost of AppRiver subscriptions go up (no likely if they want our money), I don't see any downside... especially due to it's as easy as flipping a switch to go back to MS direct.
Well, this is a case like having a single SAN and believing your have redundancy - you might never have issues, cause you just might get lucky for the life of the product, but, if you're not lucky, and you have to exercise the migration process for some reason, or need support and Appriver can't/won't help you.. you're stuck.
If, IF it's truly as easy as a switch to flip back (countless stories on other sites disagree, but not specifically for Appriver), then I'd say you got some kinda of awesome rare deal.
I'm not seeing the relationship.
Everythign is still Microsoft... Microsoft E1/E3 licenses, Microsoft products, and Microsoft services.
I'm basically buying a movie ticket through someone else instead of the movie theatre itself... someone else being someone who got a bulk discount and can sell them cheaper than the movie theatre itself. We know the tickets (licenses) are not fake, so what's the risk?
No, MS doesn't offer bulk discounts. Something here changed. If you got a discount, AppRiver controls your access to Microsoft.
How can you prove this?
Because MS says so
If you look at AppRiver's site, they say that the support comes from AppRiver. They might allow pass through to Microsoft, but I bet that they don't. If you call MS for support, I bet MS redirects you.
When i log in to O365 admin panel, it's all MS. Even tickets, support, and all that. I literally see nothing that has to do with AppRiver , nothing.
Weird, but that would be all up to AppRiver. Are you sure that you can call MS? Are you sure that the tickets go to MS and not to AppRiver?
I really wonder if a loophole of sorts has been found here?
No, this is strictly licensing, that is all. I've actually not seen it any other way.
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@dashrender said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
you'll likely get the better pricing.. but you're stuck with the VAR issues.
What issues do we face now? Nothing changed except the amount of money we pay, and who we make the check out to...
So until MS lowers their direct pricing enough to offset the savings we have now (very unliely to ever happen), or the cost of AppRiver subscriptions go up (no likely if they want our money), I don't see any downside... especially due to it's as easy as flipping a switch to go back to MS direct.
Well, this is a case like having a single SAN and believing your have redundancy - you might never have issues, cause you just might get lucky for the life of the product, but, if you're not lucky, and you have to exercise the migration process for some reason, or need support and Appriver can't/won't help you.. you're stuck.
If, IF it's truly as easy as a switch to flip back (countless stories on other sites disagree, but not specifically for Appriver), then I'd say you got some kinda of awesome rare deal.
I'm not seeing the relationship.
Everythign is still Microsoft... Microsoft E1/E3 licenses, Microsoft products, and Microsoft services.
I'm basically buying a movie ticket through someone else instead of the movie theatre itself... someone else being someone who got a bulk discount and can sell them cheaper than the movie theatre itself. We know the tickets (licenses) are not fake, so what's the risk?
No, MS doesn't offer bulk discounts. Something here changed. If you got a discount, AppRiver controls your access to Microsoft.
How can you prove this?
Because MS says so
If you look at AppRiver's site, they say that the support comes from AppRiver. They might allow pass through to Microsoft, but I bet that they don't. If you call MS for support, I bet MS redirects you.
When i log in to O365 admin panel, it's all MS. Even tickets, support, and all that. I literally see nothing that has to do with AppRiver , nothing.
Weird, but that would be all up to AppRiver. Are you sure that you can call MS? Are you sure that the tickets go to MS and not to AppRiver?
I really wonder if a loophole of sorts has been found here?
No, AppRiver is allowed to include MS' services. I guarantee no loophole.
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@tim_g said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
you'll likely get the better pricing.. but you're stuck with the VAR issues.
What issues do we face now? Nothing changed except the amount of money we pay, and who we make the check out to...
So until MS lowers their direct pricing enough to offset the savings we have now (very unliely to ever happen), or the cost of AppRiver subscriptions go up (no likely if they want our money), I don't see any downside... especially due to it's as easy as flipping a switch to go back to MS direct.
Well, this is a case like having a single SAN and believing your have redundancy - you might never have issues, cause you just might get lucky for the life of the product, but, if you're not lucky, and you have to exercise the migration process for some reason, or need support and Appriver can't/won't help you.. you're stuck.
If, IF it's truly as easy as a switch to flip back (countless stories on other sites disagree, but not specifically for Appriver), then I'd say you got some kinda of awesome rare deal.
I'm not seeing the relationship.
Everythign is still Microsoft... Microsoft E1/E3 licenses, Microsoft products, and Microsoft services.
I'm basically buying a movie ticket through someone else instead of the movie theatre itself... someone else being someone who got a bulk discount and can sell them cheaper than the movie theatre itself. We know the tickets (licenses) are not fake, so what's the risk?
No, MS doesn't offer bulk discounts. Something here changed. If you got a discount, AppRiver controls your access to Microsoft.
How can you prove this?
Because MS says so
If you look at AppRiver's site, they say that the support comes from AppRiver. They might allow pass through to Microsoft, but I bet that they don't. If you call MS for support, I bet MS redirects you.
When i log in to O365 admin panel, it's all MS. Even tickets, support, and all that. I literally see nothing that has to do with AppRiver , nothing.
Weird, but that would be all up to AppRiver. Are you sure that you can call MS? Are you sure that the tickets go to MS and not to AppRiver?
Yes, when I make a ticket, it's MS that calls me back soon after.
There is nothing AppRiver. The only thing on AppRiver is a user database, and who gets what MS license... E1 or E3. That's all you can do on teh AppRiver side of things.
EVERYTHING else is 100% Microsoft O365.
Right, but that's enough to make AppRiver own the account.
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@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@scottalanmiller said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
@tim_g said in question about setting up a new domain controller:
@dashrender said in question about setting up a new domain controller:
you'll likely get the better pricing.. but you're stuck with the VAR issues.
What issues do we face now? Nothing changed except the amount of money we pay, and who we make the check out to...
So until MS lowers their direct pricing enough to offset the savings we have now (very unliely to ever happen), or the cost of AppRiver subscriptions go up (no likely if they want our money), I don't see any downside... especially due to it's as easy as flipping a switch to go back to MS direct.
Well, this is a case like having a single SAN and believing your have redundancy - you might never have issues, cause you just might get lucky for the life of the product, but, if you're not lucky, and you have to exercise the migration process for some reason, or need support and Appriver can't/won't help you.. you're stuck.
If, IF it's truly as easy as a switch to flip back (countless stories on other sites disagree, but not specifically for Appriver), then I'd say you got some kinda of awesome rare deal.
I'm not seeing the relationship.
Everythign is still Microsoft... Microsoft E1/E3 licenses, Microsoft products, and Microsoft services.
I'm basically buying a movie ticket through someone else instead of the movie theatre itself... someone else being someone who got a bulk discount and can sell them cheaper than the movie theatre itself. We know the tickets (licenses) are not fake, so what's the risk?
No, MS doesn't offer bulk discounts. Something here changed. If you got a discount, AppRiver controls your access to Microsoft.
How can you prove this?
Because MS says so
If you look at AppRiver's site, they say that the support comes from AppRiver. They might allow pass through to Microsoft, but I bet that they don't. If you call MS for support, I bet MS redirects you.
When i log in to O365 admin panel, it's all MS. Even tickets, support, and all that. I literally see nothing that has to do with AppRiver , nothing.
Weird, but that would be all up to AppRiver. Are you sure that you can call MS? Are you sure that the tickets go to MS and not to AppRiver?
Yes, when I make a ticket, it's MS that calls me back soon after.
There is nothing AppRiver. The only thing on AppRiver is a user database, and who gets what MS license... E1 or E3. That's all you can do on teh AppRiver side of things.
EVERYTHING else is 100% Microsoft O365.
Right, but that's enough to make AppRiver own the account.
Yeah, but I don't really care who owns the movie ticket (license)... I'm still getting all MS products, services, and support.
Nothing changed for us except who we pay. Even AD sync still the same:
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Note teh billing part... "None". We don't pay MS.
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How in the world are we ending up into Office 365 pricing from a domain controller question ? I guess I can see the point, but mainly I believe @Tim_G received Appriver's re-seller pricing or internal to them pricing which he probably cannot say here.
