Has anyone tried DualMon Remote Desktop



  • Every once in a while I will look around and see what else is out there for remote access to client's computers. I came across www.dualmon.com and it looks interesting. I am currently using the cloud hosted version of ScreenConnect (Access only version). DualMon seems to have better pricing than ScreenConnect and is hosted so you do not need to maintain your own instance. There is a free version for up to 5 computers (some limitations). They also offer a remote assistance software that costs $99/year. From the looks of it the remote assistance includes unlimited sessions and unlimited techs which is pretty nice.

    One of the features that I wish DualMon had that ScreenConnect has is the remote command line feature from the web interface. I also did not see a way to boot a system into safe mode but I have only just started playing around with the free version.

    Anyways just thought I would throw it out there to see if anyone has any experience with the product.



  • It only supports connecting to Windows PCs at this time. You can use the viewer from Mac or Linux but cannot install remote desktop on Mac or Linux.



  • I emailed support to ask if they intend on supporting Mac or Linux. Their response was that they have a Mac version in beta to be released at the end of this month. As for the other items I mentioned above their response was:

    The command line can't be accessed separately from the desktop, but only when you're on a remote desktop session. And the safe mode option is currently on our development to-do list, but as you probably know, you can run MsConfig (System Configuration) to reboot in safe mode.



  • I've been trying this out on a couple of machines at work, plus a couple of machines at home. Works pretty well, simple but effective. Then today I saw this:

    0_1513889907177_dualmon adblock warning.png

    🖕 🖕 🖕 🖕 🖕 🖕 🖕

    ...eat a dick, dualmon. I shan't turn off my ad blocker for you or anyone... and besides, your entire site still functions 100% with the adblocker turned on, so suck on that. Ads blocked, new computers added, I win.



  • @rojoloco said in Has anyone tried DualMon Remote Desktop:

    I've been trying this out on a couple of machines at work, plus a couple of machines at home. Works pretty well, simple but effective. Then today I saw this:

    0_1513889907177_dualmon adblock warning.png

    🖕 🖕 🖕 🖕 🖕 🖕 🖕

    ...eat a dick, dualmon. I shan't turn off my ad blocker for you or anyone... and besides, your entire site still functions 100% with the adblocker turned on, so suck on that. Ads blocked, new computers added, I win.

    Is that happening with adblock, pi-hole or both?



  • @rojoloco - I asked their support about that when I was playing around with it. With the paid accounts the google AdWords are removed.



  • @black3dynamite said in Has anyone tried DualMon Remote Desktop:

    @rojoloco said in Has anyone tried DualMon Remote Desktop:

    I've been trying this out on a couple of machines at work, plus a couple of machines at home. Works pretty well, simple but effective. Then today I saw this:

    0_1513889907177_dualmon adblock warning.png

    🖕 🖕 🖕 🖕 🖕 🖕 🖕

    ...eat a dick, dualmon. I shan't turn off my ad blocker for you or anyone... and besides, your entire site still functions 100% with the adblocker turned on, so suck on that. Ads blocked, new computers added, I win.

    Is that happening with adblock, pi-hole or both?

    I won't use adblock plus, they take money from advertisers. Haven't set up pi-hole, I'm using uBlock Origin.



  • @syko24 said in Has anyone tried DualMon Remote Desktop:

    @rojoloco - I asked their support about that when I was playing around with it. With the paid accounts the google AdWords are removed.

    They are also removed by uBlock 😉

    I don't need their paid product, not using on many machines at all. But their fake ad blocker blocker makes me think a lot less of them as a company... they'd be hard pressed to get a dollar from me now.



  • @black3dynamite said in Has anyone tried DualMon Remote Desktop:

    @rojoloco said in Has anyone tried DualMon Remote Desktop:

    I've been trying this out on a couple of machines at work, plus a couple of machines at home. Works pretty well, simple but effective. Then today I saw this:

    0_1513889907177_dualmon adblock warning.png

    🖕 🖕 🖕 🖕 🖕 🖕 🖕

    ...eat a dick, dualmon. I shan't turn off my ad blocker for you or anyone... and besides, your entire site still functions 100% with the adblocker turned on, so suck on that. Ads blocked, new computers added, I win.

    Is that happening with adblock, pi-hole or both?

    Usually those types of things don't happen with pi-hole, another blessing of using pi-hole over browser based ad blockers.


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