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    Yealink phone answer when headset button pressed

    IT Discussion
    yealink t46s sennheiser headset
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    • DashrenderD
      Dashrender @DustinB3403
      last edited by

      @dustinb3403 said in Yealink phone answer when headset button pressed:

      The feature code is going to be dependent on your phone system. What system are you using?

      FreePBX 14.01.20
      Asterisks 13.17.2

      1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by

        Is the phone in headset mode?

        Is the Headset light enabled on the phone?

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403
          last edited by

          Answering a Call

          DashrenderD 1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403
            last edited by

            To check to see what the feature code may be.

            Login to your FreePBX system, click on Admin, and then click on Feature Codes.

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @DustinB3403
              last edited by

              @dustinb3403 said in Yealink phone answer when headset button pressed:

              Is the phone in headset mode?

              Is the Headset light enabled on the phone?

              yes and yes

              The headset works for everything except answering the call.

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              • DashrenderD
                Dashrender @DustinB3403
                last edited by

                @dustinb3403 said in Yealink phone answer when headset button pressed:

                Answering a Call

                I know it's in headset mode

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                • DashrenderD
                  Dashrender @DustinB3403
                  last edited by

                  @dustinb3403 said in Yealink phone answer when headset button pressed:

                  To check to see what the feature code may be.

                  Login to your FreePBX system, click on Admin, and then click on Feature Codes.

                  Actually @JaredBusch just got back to me and it looks like it might be a dipswitch setting.

                  I'll report soon.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @Dashrender
                    last edited by

                    @dashrender said in Yealink phone answer when headset button pressed:

                    @dustinb3403 said in Yealink phone answer when headset button pressed:

                    To check to see what the feature code may be.

                    Login to your FreePBX system, click on Admin, and then click on Feature Codes.

                    Actually @JaredBusch just got back to me and it looks like it might be a dipswitch setting.

                    I'll report soon.

                    The first switch needs flipped. By default they are all off.
                    0_1510930024426_DE5AF3D1-54B9-41D9-840B-FE0C8ED419D4.jpeg

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                    • DashrenderD
                      Dashrender
                      last edited by

                      /sigh...

                      That was it. The instructions don't say anything to remind a person to look at the dipswitches....

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Dashrender
                        last edited by

                        @dashrender said in Yealink phone answer when headset button pressed:

                        /sigh...

                        That was it. The instructions don't say anything to remind a person to look at the dipswitches....

                        It is in the manual.

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