What's the worst technology ever invented?
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I'll tell you, it's automated attendant phone menu systems.
Please, let this tech die a slow painful death. And please, companies just hire a little thing we used to call a receptionist. Have a human answer the darn phone and then direct the call. Automated systems with their slow talking computer people who never have any answers or menus to what we actually need, are useless.
And then in the 1 in 10 chance a menu kind of sounds like what I need, the person who eventually answers just tells me I need a different department anyway and then puts me back on hold again.Ya I get it, a "personal attendant" sounded all science fiction 20 years ago or whatever, but for the love of all that is good, and to prevent turning all your customers into raging haters of your company, just get a freaking receptionist to answer phone calls and direct them!
The age of fighting a phone attendant for 28 minutes just to figure out how to reach a receptionist who can direct my call properly in all of 8 seconds must come to an end.
My life as a customer of any company on earth has never been made better or easier with these systems. They are only an exercise in frustration and make me angry and stressed by the time I actually do get to a person.
If you want the secret why phone operators hate their jobs, it's because the auto attendant already pissed off the customer and put them on edge before they answered!Rant over
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OMG!!! people in my office know when i am talking to an auto attendant. Its the only time I scream obscenities. I am normally a mild mannered individual. These things make my blood boil. GET ME THE HUMAN!!!! Whew.... I feel a little better.
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Hitting 0 on 99.9% of these systems gets you to a person.
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@momurda said in What's the worst technology ever invented?:
Hitting 0 on 99.9% of these systems gets you to a person.
I was just about to say that I just press 0, *, and # over and over until I get a person. And sometimes that person catches an earful of my rage, but I don't feel bad because they chose to answer phones for a living.
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My vote for worst tech ever is for the machine that cuts out those insipid vinyl stickers with the stick figure families. I'd love to go upside that idiot's head.
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Dealing with this today
CAPTCHA
Select the following 9 pictures with street signs, cars, or roads in them. Dont mess up or you have to start over again with another image, then another. -
Nah worst text ever = fax.
Mic drop.
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I don't know that faxing is the worst.
I'd say email is to faxing what radio is to ham.
Some day when the world burns and our enemies have destroyed the web, there will be nerds faxing each other over POTS.
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@guyinpv said in What's the worst technology ever invented?:
I don't know that faxing is the worst.
I'd say email is to faxing what radio is to ham.
Some day when the world burns and our enemies have destroyed the web, there will be nerds faxing each other over POTS.
I don't know if faxing is the worse either, but it is still one of the worse. Honestly though shouldn't printers be on the list, at the least the crappy ones?
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Small office printers!!!!
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@irj said in What's the worst technology ever invented?:
Small office printers!!!!
Can't upvote your comment enough, really hate having to deal with them.
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From today's experience, I'd have to say the Cisco ASA 5505 :P
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Printers that require programming.
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pagers
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Floppy drives.
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@marcinozga said in What's the worst technology ever invented?:
Floppy drives.
Floppy disks were great when there was no other removable storage that a normal person could afford.
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@romo said in What's the worst technology ever invented?:
@irj said in What's the worst technology ever invented?:
Small office printers!!!!
Can't upvote your comment enough, really hate having to deal with them.
An old comic, but definitely a good one
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@irj said in What's the worst technology ever invented?:
@romo said in What's the worst technology ever invented?:
@irj said in What's the worst technology ever invented?:
Small office printers!!!!
Can't upvote your comment enough, really hate having to deal with them.
An old comic, but definitely a good one
How have I never seen that one before. That is great!
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@dafyre said in What's the worst technology ever invented?:
@irj said in What's the worst technology ever invented?:
@romo said in What's the worst technology ever invented?:
@irj said in What's the worst technology ever invented?:
Small office printers!!!!
Can't upvote your comment enough, really hate having to deal with them.
An old comic, but definitely a good one
How have I never seen that one before. That is great!
yeah it's probably my favorite oatmeal comic.
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@marcinozga said in What's the worst technology ever invented?:
Floppy drives.
I work at a law firm. So depending on how far a case dates back to we still deal with old tech. We have a Sony 3.5" floppy drive that connects via USB. We have even thought about trying to find 5.25" floppy to USB.
