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    Weird Comcast to Voip.ms issue

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    • syko24
      syko24 last edited by

      So I ported a phone number from Comcast to Voip.ms about 3 weeks ago. Today I noticed that when I make a phone call to that ported number from another Comcast phone number it gets a busy signal. If I call from a cell phone or from AT&T it works fine. I contacted Voip.ms and they said Comcast needs to fix something on their network. Comcast says the carrier that is holding the number needs to fix something on their side. What do you guys think?

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      • syko24
        syko24 last edited by

        I even went over to a neighbor's business and made a call to the ported number from their Comcast phone number and still a busy signal.

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        • Danp
          Danp last edited by

          Sounds like a problem on Comcast's end.

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          • syko24
            syko24 @Danp last edited by

            @danp - Yeah I am on the line with another tech from Comcast and he said he thinks he can see the problem.

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            • syko24
              syko24 last edited by

              Issue was corrected on Comcast's side. They did not remove the number from their switches after the number was ported. Therefore anytime a Comcast number called our number it went to a busy signal.

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              • scottalanmiller
                scottalanmiller last edited by

                Yup. Very clearly a Comcast issue that they should have realized instantly.

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                • JaredBusch
                  JaredBusch last edited by

                  It is a very common issue

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