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    Sodium: Custom Ticket Views

    SodiumSuite
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    • gjacobse
      gjacobse last edited by

      Created a Ticket View last night for Open/Closed and it was missing this morning.

      Created it again, and did not save.

      @Sodium

      QuixoticJeremy Danp 2 Replies Last reply Reply Quote 1
      • QuixoticJeremy
        QuixoticJeremy @gjacobse last edited by

        @gjacobse said in Sodium: Custom Ticket Views:

        Created a Ticket View last night for Open/Closed and it was missing this morning.

        Created it again, and did not save.

        @Sodium

        Can you log out and log back in for me please.

        gjacobse 1 Reply Last reply Reply Quote 1
        • Danp
          Danp @gjacobse last edited by

          @gjacobse I've seen similar behavior. This morning I could only see the default "No Open Tickets" one. Had to log out and back in to see my custom one.

          QuixoticJeremy 1 Reply Last reply Reply Quote 0
          • QuixoticJeremy
            QuixoticJeremy @Danp last edited by QuixoticJeremy

            @danp said in Sodium: Custom Ticket Views:

            @gjacobse I've seen similar behavior. This morning I could only see the default "No Open Tickets" one. Had to log out and back in to see my custom one.

            This is a known issue that I'm currently working on.

            edit: that being said it's being worked on from the standpoint of logins should timeout ....overnight.... so you should have to login in the morning anyways.

            Danp 1 Reply Last reply Reply Quote 0
            • gjacobse
              gjacobse @QuixoticJeremy last edited by

              @quixoticjeremy said in Sodium: Custom Ticket Views:

              @gjacobse said in Sodium: Custom Ticket Views:

              Created a Ticket View last night for Open/Closed and it was missing this morning.

              Created it again, and did not save.

              @Sodium

              Can you log out and log back in for me please.

              Done - and you're right. that worked.

              Now, I have extra filters,.. did we decide we can delete those?

              QuixoticJeremy 1 Reply Last reply Reply Quote 0
              • QuixoticJeremy
                QuixoticJeremy @gjacobse last edited by

                @gjacobse said in Sodium: Custom Ticket Views:

                @quixoticjeremy said in Sodium: Custom Ticket Views:

                @gjacobse said in Sodium: Custom Ticket Views:

                Created a Ticket View last night for Open/Closed and it was missing this morning.

                Created it again, and did not save.

                @Sodium

                Can you log out and log back in for me please.

                Done - and you're right. that worked.

                Now, I have extra filters,.. did we decide we can delete those?

                Believe that this was answered in a different thread that we added that to the list of work.

                gjacobse 1 Reply Last reply Reply Quote 0
                • gjacobse
                  gjacobse @QuixoticJeremy last edited by

                  @quixoticjeremy said in Sodium: Custom Ticket Views:

                  @gjacobse said in Sodium: Custom Ticket Views:

                  @quixoticjeremy said in Sodium: Custom Ticket Views:

                  @gjacobse said in Sodium: Custom Ticket Views:

                  Created a Ticket View last night for Open/Closed and it was missing this morning.

                  Created it again, and did not save.

                  @Sodium

                  Can you log out and log back in for me please.

                  Done - and you're right. that worked.

                  Now, I have extra filters,.. did we decide we can delete those?

                  Believe that this was answered in a different thread that we added that to the list of work.

                  Coolness - I can wait. It's evolving.. so things are coming along... and rather nicely at that.

                  QuixoticJeremy 1 Reply Last reply Reply Quote 0
                  • QuixoticJeremy
                    QuixoticJeremy @gjacobse last edited by

                    @gjacobse said in Sodium: Custom Ticket Views:

                    @quixoticjeremy said in Sodium: Custom Ticket Views:

                    @gjacobse said in Sodium: Custom Ticket Views:

                    @quixoticjeremy said in Sodium: Custom Ticket Views:

                    @gjacobse said in Sodium: Custom Ticket Views:

                    Created a Ticket View last night for Open/Closed and it was missing this morning.

                    Created it again, and did not save.

                    @Sodium

                    Can you log out and log back in for me please.

                    Done - and you're right. that worked.

                    Now, I have extra filters,.. did we decide we can delete those?

                    Believe that this was answered in a different thread that we added that to the list of work.

                    Coolness - I can wait. It's evolving.. so things are coming along... and rather nicely at that.

                    Haha thanks for being patient. Doing my best to get to everything I can as quickly as I can :).

                    1 Reply Last reply Reply Quote 0
                    • Danp
                      Danp @QuixoticJeremy last edited by

                      @quixoticjeremy said in Sodium: Custom Ticket Views:

                      that being said it's being worked on from the standpoint of logins should timeout ....overnight.... so you should have to login in the morning anyways.

                      Has this change been pushed out? FWIW, I didn't get auto-logged out overnight.

                      gjacobse QuixoticJeremy 2 Replies Last reply Reply Quote 0
                      • gjacobse
                        gjacobse @Danp last edited by

                        @danp said in Sodium: Custom Ticket Views:

                        @quixoticjeremy said in Sodium: Custom Ticket Views:

                        that being said it's being worked on from the standpoint of logins should timeout ....overnight.... so you should have to login in the morning anyways.

                        Has this change been pushed out? FWIW, I didn't get auto-logged out overnight.

                        I dont' get auto-logged out either.

                        QuixoticJeremy 1 Reply Last reply Reply Quote 0
                        • QuixoticJeremy
                          QuixoticJeremy @Danp last edited by

                          @danp said in Sodium: Custom Ticket Views:

                          @quixoticjeremy said in Sodium: Custom Ticket Views:

                          that being said it's being worked on from the standpoint of logins should timeout ....overnight.... so you should have to login in the morning anyways.

                          Has this change been pushed out? FWIW, I didn't get auto-logged out overnight.

                          No it has not been pushed out yet, it's currently in development.

                          1 Reply Last reply Reply Quote 0
                          • QuixoticJeremy
                            QuixoticJeremy @gjacobse last edited by

                            @gjacobse said in Sodium: Custom Ticket Views:

                            @danp said in Sodium: Custom Ticket Views:

                            @quixoticjeremy said in Sodium: Custom Ticket Views:

                            that being said it's being worked on from the standpoint of logins should timeout ....overnight.... so you should have to login in the morning anyways.

                            Has this change been pushed out? FWIW, I didn't get auto-logged out overnight.

                            I dont' get auto-logged out either.

                            No one does yet.

                            1 Reply Last reply Reply Quote 0
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