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    Anyone know how to disable the windows defender message?

    Scheduled Pinned Locked Moved IT Discussion
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    • W
      whoolly
      last edited by

      All, we are using Cylance as our AV product. On a handful of computers, they receive the pop up from Windows defender. "This app has been turned off and isn't monitoring your computer"
      In the security and maintenance control panel, it says that Cylance is turned on and is everything is ok, but yet still this pop up happens.
      The app should be disabled since there is another AV product.
      I have been in contact with Dell support (we bought through Dell and I have to get support through them, Cylance will not talk to me directly) and have not gotten anywhere with them on this.
      Their only suggestion was to do a gpedit and remove notifications from the action center.
      I tried that and still you get the popup.

      Anyone have an ideas?
      Much appreciated.

      1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403
        last edited by

        /sarcasm

        Uninstall Windows and the problem goes away. . .

        /sarcasm

        This should do what you need.

        1 Reply Last reply Reply Quote 2
        • DashrenderD
          Dashrender
          last edited by

          I'm not sure if this is related - but Kaspersky was claiming issues against MS for things like the Action Center not reporting the correct AV product, etc.

          I wonder if this is a bug - or not-bug of MS heavy handedly trying to get people to not use 3rd party AV?

          1 Reply Last reply Reply Quote 1
          • gjacobseG
            gjacobse
            last edited by

            @scottalanmiller would offer

            "Install Linux - no more problem,...."

            1 Reply Last reply Reply Quote 0
            • gjacobseG
              gjacobse
              last edited by

              0_1504112314168_2017-08-30 12_57_57-Task Manager.png

              If you are on Win10,

              Task Manager, More details, Start up, Disable WDf

              dbeatoD 1 Reply Last reply Reply Quote 0
              • W
                whoolly
                last edited by

                thats a good thought gjacobse, I will get to the users machine later and give that a go.

                1 Reply Last reply Reply Quote 0
                • dbeatoD
                  dbeato @gjacobse
                  last edited by

                  @gjacobse This will get enabled on the next Cumulative Update or update.

                  1 Reply Last reply Reply Quote 1
                  • dbeatoD
                    dbeato
                    last edited by

                    If you change the following registry key \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SecurityHealthService

                    to 3 (It should disable the Windows Defender from starting). Do you still get that message after a reboot?

                    1 Reply Last reply Reply Quote 0
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