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    Solved Sodium Helpdesk: Due Date Set at Required

    SodiumSuite
    sodium bug report sodium sodium help desk
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    • scottalanmiller
      scottalanmiller last edited by gjacobse

      A DueDate is not possible as a requirement for opening a ticket. Often this information doesn't exist or if it does, is not available at the time of ticket creation. This forces most tickets to have a false date filled in just to be able to open the ticket. This is, of course, made worse by the fact that the field doesn't work so it fails even when you've picked a date.

      @QuixoticJeremy @QuixoticJustin

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      • QuixoticJeremy
        QuixoticJeremy last edited by

        Forced status on duedate has been removed. Just waiting on a release to be rolled out.

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        • scottalanmiller
          scottalanmiller last edited by

          You can type it in, but this doesn't change the fact that a forced date is not appropriate.

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          • QuixoticJeremy
            QuixoticJeremy last edited by

            Forced status on duedate has been removed. Just waiting on a release to be rolled out.

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            • scottalanmiller
              scottalanmiller last edited by

              Looks to be working now.

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