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    Unable to get time to sync on Server 2012 R2 DC

    IT Discussion
    ntp server 2012 r2 untangle time
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    • CCWTechC
      CCWTech
      last edited by

      With the fact that it slowly 'catches up' last night I adjusted the time to be within 2 minutes of current time hoping that it would 'catch up' more quickly. As of this morning it's still at 2 minutes behind, so no joy....

      1 Reply Last reply Reply Quote 0
      • hobbit666H
        hobbit666
        last edited by

        When I've had time sync issues in the past to help I've just installed a atomic clock sync tool onto the server.

        CCWTechC 1 Reply Last reply Reply Quote 1
        • jt1001001J
          jt1001001
          last edited by

          Check Group Policy setting in the default domain controller OU to make sure NTP/SNTP is not disabled. See this article:
          https://social.technet.microsoft.com/Forums/windowsserver/en-US/95733420-c3c8-456d-a5c1-b426ebafb53e/pdc-will-not-sync-with-external-time-source-ntp-using-w32time?forum=winserverNIS
          Also, try an IP address instead of name. I use 132.163.4.103 and 129.6.15.29 for my testing, then set to pool.ntp.org when testing's complete.

          1 Reply Last reply Reply Quote 1
          • CCWTechC
            CCWTech @hobbit666
            last edited by

            @hobbit666 I have tried a couple of those.

            It's weird to me as it seems like it's able to sync the time, but no matter if it is 7 minutes late or 2 minutes late the server 'thinks' it's off by 0 ms so it doesn't change.

            It's just odd.

            0_1501073818831_Capture.JPG

            dbeatoD 1 Reply Last reply Reply Quote 0
            • dbeatoD
              dbeato @CCWTech
              last edited by

              @ccwtech as long as it is in between 5 minutes from the right time it should be okay.

              CCWTechC scottalanmillerS 2 Replies Last reply Reply Quote 1
              • CCWTechC
                CCWTech @dbeato
                last edited by

                @dbeato But it doesn't. I manually changed it from 7 behind to 2 behind to let it catch up. However I have set the time on this server (to correct time) manually a couple months ago and that is when the company called me and said it's off again.

                dbeatoD scottalanmillerS 2 Replies Last reply Reply Quote 0
                • dbeatoD
                  dbeato @CCWTech
                  last edited by

                  @ccwtech Last thing to check is the actual server hardware clock then 🙂

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @dbeato
                    last edited by

                    @dbeato said in Unable to get time to sync on Server 2012 R2 DC:

                    @ccwtech as long as it is in between 5 minutes from the right time it should be okay.

                    Yeah. Two should be well within tolerance.

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                    • scottalanmillerS
                      scottalanmiller @CCWTech
                      last edited by

                      @ccwtech said in Unable to get time to sync on Server 2012 R2 DC:

                      @dbeato But it doesn't. I manually changed it from 7 behind to 2 behind to let it catch up. However I have set the time on this server (to correct time) manually a couple months ago and that is when the company called me and said it's off again.

                      Oh. This is a VM? Is the hypervisor and the VM the same?

                      hobbit666H 1 Reply Last reply Reply Quote 0
                      • hobbit666H
                        hobbit666 @scottalanmiller
                        last edited by

                        @scottalanmiller said in Unable to get time to sync on Server 2012 R2 DC:

                        Oh. This is a VM? Is the hypervisor and the VM the same?

                        He said in a earlier post

                        Physical box (no VM).

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @hobbit666
                          last edited by

                          @hobbit666 said in Unable to get time to sync on Server 2012 R2 DC:

                          @scottalanmiller said in Unable to get time to sync on Server 2012 R2 DC:

                          Oh. This is a VM? Is the hypervisor and the VM the same?

                          He said in a earlier post

                          Physical box (no VM).

                          Oh sorry, missed that.

                          1 Reply Last reply Reply Quote 2
                          • CCWTechC
                            CCWTech
                            last edited by

                            I put a new CMOS battery in, made sure the time in BIOS was correct. It's now about 30 seconds behind. Seems like it gradually keeps slowing until manually entered again.

                            scottalanmillerS dbeatoD 2 Replies Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @CCWTech
                              last edited by

                              @ccwtech said in Unable to get time to sync on Server 2012 R2 DC:

                              I put a new CMOS battery in, made sure the time in BIOS was correct. It's now about 30 seconds behind. Seems like it gradually keeps slowing until manually entered again.

                              Maybe the clock has gone bad?

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                              • CCWTechC
                                CCWTech
                                last edited by

                                Is there any test for that? I would imagine the fix is a new motherboard, right?

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @CCWTech
                                  last edited by

                                  @ccwtech said in Unable to get time to sync on Server 2012 R2 DC:

                                  Is there any test for that? I would imagine the fix is a new motherboard, right?

                                  Well, is the time drifting on the server? Sounds like the clock is bad 😉

                                  Can you offline the server for a while and see how quickly the clock drifts when the OS is not running?

                                  1 Reply Last reply Reply Quote 2
                                  • dbeatoD
                                    dbeato @CCWTech
                                    last edited by

                                    @ccwtech I would check again what is the main NTP server on the servers and adjust the Time ZOne on the server.

                                    CCWTechC 1 Reply Last reply Reply Quote 0
                                    • CCWTechC
                                      CCWTech @dbeato
                                      last edited by

                                      @dbeato said in Unable to get time to sync on Server 2012 R2 DC:

                                      @ccwtech I would check again what is the main NTP server on the servers and adjust the Time ZOne on the server.

                                      The time zone is correct and I have tried several different time servers. What I see is that it is contacting the time servers as it should, but no matter what time is on the server it shows a 0 ms offset from the NTP servers.

                                      1 Reply Last reply Reply Quote 0
                                      • jt1001001J
                                        jt1001001
                                        last edited by

                                        are any of your time services running under a domain accoutn instead of Local Service? Sounds like a service does not have permission to update the time

                                        CCWTechC 1 Reply Last reply Reply Quote 0
                                        • CCWTechC
                                          CCWTech @jt1001001
                                          last edited by

                                          @jt1001001 said in Unable to get time to sync on Server 2012 R2 DC:

                                          are any of your time services running under a domain accoutn instead of Local Service? Sounds like a service does not have permission to update the time

                                          Windows Time is set to run under "Local Service" (not local system account)

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