Twilio as a SIP provider
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Does anyone have experience with or an opinion about Twilio's offering? https://www.twilio.com/sip-trunking
Our web application uses Twilio for call recording, and the services seems to do fairly well. I'm curious if folks have used them as a SIP provider for their PBX.
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That is some pretty solid pricing.
https://www.twilio.com/sip-trunking/pricingI will not move to them because moving costs money too and the difference is not THAT great.
But I will consider them for a test trunk as soon as I have time.
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Looks like a great service. I'm all up for trying that out!
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We are using it here for delivering SMS messages as I understand it.
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@dafyre said in Twilio as a SIP provider:
We are using it here for delivering SMS messages as I understand it.
That's a really common former use of it.
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@dafyre said in Twilio as a SIP provider:
We are using it here for delivering SMS messages as I understand it.
That's what we're using it for as well.
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I'm curious as to how significant "Secure Trunking" is: https://www.twilio.com/sip-trunking/pricing It's nice that the traffic from my PBX to Twilio is encrypted, but that seems a bit useless since once the traffic leaves Twilio there's no guarantee of encryption.
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@EddieJennings said in Twilio as a SIP provider:
I'm curious as to how significant "Secure Trunking" is: https://www.twilio.com/sip-trunking/pricing It's nice that the traffic from my PBX to Twilio is encrypted, but that seems a bit useless since once the traffic leaves Twilio there's no guarantee of encryption.
The S7 is not encrypted nor at all secure. But it is also not on the Internet.
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That price is incredible. $1 for a DID and $.007 per minute for most calls. That's hard to beat. No line cap is cool, do they offer a pay ahead plan so that you have a cap on your spending in case of security issues?
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@scottalanmiller said in Twilio as a SIP provider:
@EddieJennings said in Twilio as a SIP provider:
I'm curious as to how significant "Secure Trunking" is: https://www.twilio.com/sip-trunking/pricing It's nice that the traffic from my PBX to Twilio is encrypted, but that seems a bit useless since once the traffic leaves Twilio there's no guarantee of encryption.
The S7 is not encrypted nor at all secure. But it is also not on the Internet.
Forgive my ignorance: S7?
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@EddieJennings said in Twilio as a SIP provider:
@scottalanmiller said in Twilio as a SIP provider:
@EddieJennings said in Twilio as a SIP provider:
I'm curious as to how significant "Secure Trunking" is: https://www.twilio.com/sip-trunking/pricing It's nice that the traffic from my PBX to Twilio is encrypted, but that seems a bit useless since once the traffic leaves Twilio there's no guarantee of encryption.
The S7 is not encrypted nor at all secure. But it is also not on the Internet.
Forgive my ignorance: S7?
The phone network. S7 is the protocol of the PSTN. All things we refer to as "normal phone calls" go over it no matter where they originate or terminate.
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I might be switching if I get some free time. Using VoicePulse now and it looks like Twilio kills them on pricing. We've also had a few issues lately with VoicePulse.
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@scottalanmiller Ah, I didn't know that was the name of the protocol. Yeah, I know the PSTN isn't secure, which is one the reasons why I was questioning the actual value of having that connection between my PBX and Twilio secure.
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@bnrstnr said in Twilio as a SIP provider:
I might be switching if I get some free time. Using VoicePulse now and it looks like Twilio kills them on pricing. We've also had a few issues lately with VoicePulse.
Same here, I'm talking with MQ about doing a Twilio test this week. We've been on VP for forever and it's been great, but the pricing isn't competitive here, it doesn't look like.
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@EddieJennings said in Twilio as a SIP provider:
@scottalanmiller Ah, I didn't know that was the name of the protocol. Yeah, I know the PSTN isn't secure, which is one the reasons why I was questioning the actual value of having that connection between my PBX and Twilio secure.
Depends on what you want the security to do and what legal protections you want and whose responsibility you want it to be and so forth.
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@scottalanmiller said in Twilio as a SIP provider:
@EddieJennings said in Twilio as a SIP provider:
@scottalanmiller Ah, I didn't know that was the name of the protocol. Yeah, I know the PSTN isn't secure, which is one the reasons why I was questioning the actual value of having that connection between my PBX and Twilio secure.
Depends on what you want the security to do and what legal protections you want and whose responsibility you want it to be and so forth.
I have fully encrypted calls between my desk phone and FreePBX instance on Vultr using standard SSL. Not using a specific VPN setup like IPSEC or OpenVPN.
I need to get this added to my guide.
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@JaredBusch said in Twilio as a SIP provider:
@scottalanmiller said in Twilio as a SIP provider:
@EddieJennings said in Twilio as a SIP provider:
@scottalanmiller Ah, I didn't know that was the name of the protocol. Yeah, I know the PSTN isn't secure, which is one the reasons why I was questioning the actual value of having that connection between my PBX and Twilio secure.
Depends on what you want the security to do and what legal protections you want and whose responsibility you want it to be and so forth.
I have fully encrypted calls between my desk phone and FreePBX instance on Vultr using standard SSL. Not using a specific VPN setup like IPSEC or OpenVPN.
I need to get this added to my guide.
I'd like to see the setup for that.
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I have been using Twilio with FreePBX for however it was that I first joined this form. Have also used inbound Twilio for 2 years to ACME packet SBC's for inbound. Have ported customers to them every month outside of our local market (away form Level 3 and Verizon) and by then end of the year all our extended area inbound will be twilio. We have a cross connect with them but OTT worked flawlessly.
Have never had an outage. Best kept secret around.
It is 6/6 billing, even when you are 10mmou. Its 60/60 for inbound and outbound. For your avergae single account 6/6 only nets you 12% savings, where there rates are 55% cheaper on inbound
Outbound subaccount calling is difficult to configure. Inbound requires you peer to all of the market IP addresses in freePBX separately.
But it works great.
EDIT: If you are going to use them I suggest Telnyx for outbound. Its 6/6 pricing for .0075 for outbound. Its also easier to configure than outbound on twilio sub accounts (assuming youare reselling)
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@scottalanmiller said in Twilio as a SIP provider:
@EddieJennings said in Twilio as a SIP provider:
@scottalanmiller said in Twilio as a SIP provider:
@EddieJennings said in Twilio as a SIP provider:
I'm curious as to how significant "Secure Trunking" is: https://www.twilio.com/sip-trunking/pricing It's nice that the traffic from my PBX to Twilio is encrypted, but that seems a bit useless since once the traffic leaves Twilio there's no guarantee of encryption.
The S7 is not encrypted nor at all secure. But it is also not on the Internet.
Forgive my ignorance: S7?
The phone network. S7 is the protocol of the PSTN. All things we refer to as "normal phone calls" go over it no matter where they originate or terminate.
When we started providing phone service we were transcoding local interconnect ports to VoIP. How many years has it been since you got a "All Circuits Busy" message. lol. Good ol "breakage"
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@scottalanmiller said in Twilio as a SIP provider:
@EddieJennings said in Twilio as a SIP provider:
@scottalanmiller said in Twilio as a SIP provider:
@EddieJennings said in Twilio as a SIP provider:
I'm curious as to how significant "Secure Trunking" is: https://www.twilio.com/sip-trunking/pricing It's nice that the traffic from my PBX to Twilio is encrypted, but that seems a bit useless since once the traffic leaves Twilio there's no guarantee of encryption.
The S7 is not encrypted nor at all secure. But it is also not on the Internet.
Forgive my ignorance: S7?
The phone network. S7 is the protocol of the PSTN. All things we refer to as "normal phone calls" go over it no matter where they originate or terminate.
I believe you were referring to SS7 protocol https://en.wikipedia.org/wiki/Signalling_System_No._7
I used it like 10 years ago, when we were doing interconnection to national telco PSTN.
