Best MDM for SMB



  • Meraki is no longer free :(, so I'm looking at other, paid alternatives. To manage around 60 iPhones & iPads, and ideally around 30 laptops. Suggestions, please? I know there are a few Meraki SM users on ML. I'm happy to stick with Meraki but I haven't got any pricing yet.


  • Service Provider

    For managing the laptops, I'm loving Ninja RMM at the moment. Using it on laptops, desktops, servers, the works. As for Apple devices, can't help there.

    What features are you looking for?



  • Not a lot. For Apple devices I think it's just:

    1. require a pin.
    2. remote unlock.
    3. remote wipe.
    4. remote install e-mail profile.
    5. display general info (ie use it as an asset register)

    For laptops, I don't really need any features at all. It's mostly just for an asset register.


  • Service Provider

    @Carnival-Boy said in Best MDM for SMB:

    Meraki is no longer free :(, so I'm looking at other, paid alternatives. To manage around 60 iPhones & iPads, and ideally around 30 laptops. Suggestions, please? I know there are a few Meraki SM users on ML. I'm happy to stick with Meraki but I haven't got any pricing yet.

    I do not have any email or notice that the free account I use is being shut down.



  • @JaredBusch said in Best MDM for SMB:

    @Carnival-Boy said in Best MDM for SMB:

    Meraki is no longer free :(, so I'm looking at other, paid alternatives. To manage around 60 iPhones & iPads, and ideally around 30 laptops. Suggestions, please? I know there are a few Meraki SM users on ML. I'm happy to stick with Meraki but I haven't got any pricing yet.

    I do not have any email or notice that the free account I use is being shut down.

    You were likely grandfathered in, I went to sign up for a free account for the 100 devices, and it's no longer an option from what I could find.



  • Indeed. I was expecting to be grandfathered in, but it turns out that I originally created my Meraki account via one of those free APs they send out and so they actually gave me a free 3 year enterprise licence, which has now expired. I never even used the AP, which is annoying.

    That said, I'm surprised you haven't got any notification, since I get:
    "You are using the legacy version of Systems Manager. Many features are unavailable in the legacy version of Systems Manager. Purchase a license for access to the new features and for access to 24/7 phone & email support."

    So even if I was grandfathered in, it would likely only be a temporary relief, since I expect the free version to become outdated pretty quickly.



  • @Carnival-Boy said in Best MDM for SMB:

    Not a lot. For Apple devices I think it's just:

    1. require a pin.
    2. remote unlock.
    3. remote wipe.
    4. remote install e-mail profile.
    5. display general info (ie use it as an asset register)

    For laptops, I don't really need any features at all. It's mostly just for an asset register.

    I believe MaaS360 will do all of this if memory serves. But if I were shopping, I'd look at MaaS, MobileIron, and AirWatch to name a few. I know MaaS will set you up with a trial if you want to test functionality.



  • I love MDM software and Meraki is really the best one I've used, but the cost per device now is just staggering to me.

    I'd really have to crunch the numbers to see if it's worth the added monthly expense for the functionality.


  • Service Provider

    @Carnival-Boy said in Best MDM for SMB:

    Indeed. I was expecting to be grandfathered in, but it turns out that I originally created my Meraki account via one of those free APs they send out and so they actually gave me a free 3 year enterprise licence, which has now expired. I never even used the AP, which is annoying.

    Those "free" APs were less then worthless. Worst give away I've ever seen of this nature.


  • Service Provider

    @DustinB3403 said in Best MDM for SMB:

    I love MDM software and Meraki is really the best one I've used, but the cost per device now is just staggering to me.

    I'd really have to crunch the numbers to see if it's worth the added monthly expense for the functionality.

    What is it now?


  • Service Provider

    @NetworkNerd said in Best MDM for SMB:

    @Carnival-Boy said in Best MDM for SMB:

    Not a lot. For Apple devices I think it's just:

    1. require a pin.
    2. remote unlock.
    3. remote wipe.
    4. remote install e-mail profile.
    5. display general info (ie use it as an asset register)

    For laptops, I don't really need any features at all. It's mostly just for an asset register.

    I believe MaaS360 will do all of this if memory serves. But if I were shopping, I'd look at MaaS, MobileIron, and AirWatch to name a few. I know MaaS will set you up with a trial if you want to test functionality.

    MaaS360 is definitely one of the more powerful and popular options. It's IBM now.



  • @scottalanmiller It averages almost $4.50 per device.



  • We've been using SimpleMDM. I ended up going with them because they had great support. I could never seem to get any help from Meraki when we needed it.

    $2.50 per month. So not free, but cheaper than some sites.

    https://simplemdm.com



  • Zoho has a free one. I don't know how featureful it is though.


  • Service Provider

    @stacksofplates said in Best MDM for SMB:

    Zoho has a free one. I don't know how featureful it is though.

    Good to know.



  • Only free for less than 25 devices. Otherwise it's $1845 for up to 100.

    Not cheap, but cheaper than Meraki (I now have pricing and it's a bit eye watering), and considerably cheaper than MaaS360.



  • Anyone use Microsoft's free offering? I used to use Intune, but never got on with it.



  • I saw Intune, but have never used it, nor have I ever heard of anyone using it.

    And I've worked with some of the largest companies in the world. (indirectly)


  • Service Provider

    We used InTune a little a while ago. It was okay, but very basic.



  • There you go, @DustinB3403 , that's two people you now know who have used it. :)


  • Service Provider

    I have InTune with other services but I used it for a bit, got rid of it. One of those where free was bad for me, As a paid product it is poor.



  • Zero contracts we have are interested in paying for a service monthly. I don't understand the archaic thought processes here. These are the same 'decision makers' that think open source means insecure.



  • @wirestyle22 said in Best MDM for SMB:

    Zero contracts we have are interested in paying for a service monthly. I don't understand the archaic thought processes here. These are the same 'decision makers' that think open source means insecure.

    Most companies I've worked for disliked monthly reoccurring subscriptions. They rare pay a huge upfront fee and pay nothing until required to upgrade.... And then often putting the upgrades off as long as possible.



  • @Dashrender said in Best MDM for SMB:

    @wirestyle22 said in Best MDM for SMB:

    Zero contracts we have are interested in paying for a service monthly. I don't understand the archaic thought processes here. These are the same 'decision makers' that think open source means insecure.

    Most companies I've worked for disliked monthly reoccurring subscriptions. They rare pay a huge upfront fee and pay nothing until required to upgrade.... And then often putting the upgrades off as long as possible, and then having to pay additional fees because they are outside of an upgrade cycle or support version.

    FTFY.



  • @Dashrender said in Best MDM for SMB:

    @wirestyle22 said in Best MDM for SMB:

    Zero contracts we have are interested in paying for a service monthly. I don't understand the archaic thought processes here. These are the same 'decision makers' that think open source means insecure.

    Most companies I've worked for disliked monthly reoccurring subscriptions. They rare pay a huge upfront fee and pay nothing until required to upgrade.... And then often putting the upgrades off as long as possible.

    Which is what put them in this shitty position in the first place. Would they buy a car and leave broken parts inside of it expecting it to run perfectly?



  • We use Airwatch at work with Apple's DEP program. Jamf is another one I've heard good things about.



  • @wirestyle22 said in Best MDM for SMB:

    @Dashrender said in Best MDM for SMB:

    @wirestyle22 said in Best MDM for SMB:

    Zero contracts we have are interested in paying for a service monthly. I don't understand the archaic thought processes here. These are the same 'decision makers' that think open source means insecure.

    Most companies I've worked for disliked monthly reoccurring subscriptions. They rare pay a huge upfront fee and pay nothing until required to upgrade.... And then often putting the upgrades off as long as possible.

    Which is what put them in this shitty position in the first place. Would they buy a car and leave broken parts inside of it expecting it to run perfectly?

    Why do you assume something is broken?



  • @Dashrender said in Best MDM for SMB:

    @wirestyle22 said in Best MDM for SMB:

    @Dashrender said in Best MDM for SMB:

    @wirestyle22 said in Best MDM for SMB:

    Zero contracts we have are interested in paying for a service monthly. I don't understand the archaic thought processes here. These are the same 'decision makers' that think open source means insecure.

    Most companies I've worked for disliked monthly reoccurring subscriptions. They rare pay a huge upfront fee and pay nothing until required to upgrade.... And then often putting the upgrades off as long as possible.

    Which is what put them in this shitty position in the first place. Would they buy a car and leave broken parts inside of it expecting it to run perfectly?

    Why do you assume something is broken?

    My entire infrastructure is the equivalent of a 1993 Ford Ranger with a barely functional transmission. I guess "breaking" is more accurate.



  • Udate: I'm sticking with Meraki for at least another year. But I'm only using it for iPhones and iPads to keep cost down. I'll not be using it to manage our Windows laptops anymore.



  • @dustinb3403 Has anyone figured out what the Meraki pricing is for MDM?


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