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    Mitel VoiceMail error - There was an error accessing your messages you will be returned to the main menu

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    • DustinB3403D
      DustinB3403
      last edited by

      So a user is getting the above when they attempt to listen to their voicemail, they can access the mailbox just fine, and apparently the mailbox is accepting messages without issue.

      A copy of the admin guide list the error as 897, but list no resolution to the problem.

      Anyone ever have this happen and have a resolution?

      JaredBuschJ 2 Replies Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @DustinB3403
        last edited by

        @DustinB3403 said in Mitel VoiceMail error - There was an error accessing your messages you will be returned to the main menu:

        have a resolution?

        Get rid of Mitel.

        AdamFA DustinB3403D 2 Replies Last reply Reply Quote 1
        • AdamFA
          AdamF @JaredBusch
          last edited by

          @JaredBusch said in Mitel VoiceMail error - There was an error accessing your messages you will be returned to the main menu:

          @DustinB3403 said in Mitel VoiceMail error - There was an error accessing your messages you will be returned to the main menu:

          have a resolution?

          Get rid of Mitel.

          lolz

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @DustinB3403
            last edited by

            @DustinB3403 said in Mitel VoiceMail error - There was an error accessing your messages you will be returned to the main menu:

            Anyone ever have this happen and have a resolution?

            Contact your Mitel rep. That is how these systems are designed to function.

            DustinB3403D 1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403 @JaredBusch
              last edited by

              @JaredBusch said in Mitel VoiceMail error - There was an error accessing your messages you will be returned to the main menu:

              @DustinB3403 said in Mitel VoiceMail error - There was an error accessing your messages you will be returned to the main menu:

              have a resolution?

              Get rid of Mitel.

              Working on that part :-).

              In the short term, any advice on the mailbox error. I could probably just delete the mailbox and recreate it, but I don't know if the voicemail inside is required.

              1 Reply Last reply Reply Quote 0
              • DustinB3403D
                DustinB3403 @JaredBusch
                last edited by

                @JaredBusch said in Mitel VoiceMail error - There was an error accessing your messages you will be returned to the main menu:

                @DustinB3403 said in Mitel VoiceMail error - There was an error accessing your messages you will be returned to the main menu:

                Anyone ever have this happen and have a resolution?

                Contact your Mitel rep. That is how these systems are designed to function.

                Yeah. . . . this thing has been out of warranty and EoL'd for a long time. . .

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @DustinB3403
                  last edited by

                  @DustinB3403 said in Mitel VoiceMail error - There was an error accessing your messages you will be returned to the main menu:

                  @JaredBusch said in Mitel VoiceMail error - There was an error accessing your messages you will be returned to the main menu:

                  @DustinB3403 said in Mitel VoiceMail error - There was an error accessing your messages you will be returned to the main menu:

                  Anyone ever have this happen and have a resolution?

                  Contact your Mitel rep. That is how these systems are designed to function.

                  Yeah. . . . this thing has been out of warranty and EoL'd for a long time. . .

                  Then tell the user sorry, and nuke the mailbox and add it back in.

                  1 Reply Last reply Reply Quote 1
                  • JaredBuschJ
                    JaredBusch
                    last edited by

                    Or post on SW, there are a lot of users there with old crap.

                    DustinB3403D 1 Reply Last reply Reply Quote 2
                    • DustinB3403D
                      DustinB3403 @JaredBusch
                      last edited by

                      @JaredBusch said in Mitel VoiceMail error - There was an error accessing your messages you will be returned to the main menu:

                      Or post on SW, there are a lot of users there with old crap.

                      haha. . . I laughed way to hard at that.

                      Nuking the mailbox.

                      1 Reply Last reply Reply Quote 1
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