SW discontinuing MDM



  • "Hey there,

    As of July 19, 2017, the Spiceworks Mobile Device Management (MDM) dashboard and alerts will no longer be available from your Spiceworks Inventory application.

    We are thankful for your use of Spiceworks and your adoption of these features. Unfortunately, usage of the free MDM feature set has not been widespread among Spiceworks users. To better focus our engineering efforts on creating products lots of IT pros love, we’ve made the difficult decision to discontinue MDM.

    What does this mean for you? We recognize that making major changes to your mobile device management system takes time, so we wanted to let you know four months before the change to give you time to make the transition.

    You have a couple of options for MDM after July 19. If you like the IBM MaaS360 MDM experience, you can try MDM through IBM MaaS360’s free 30-day test drive. You can also buy a subscription to IBM MaaS360 and manage your mobile devices through their service, outside of Spiceworks Inventory, for a 50% discount on all enrolled devices. Mobile MaaSter Shawn Burns can talk you through details on pricing and Green Guy Kumar can answer your technical questions. Of course, there are other MDM solutions as well.

    Next steps: Please install the Spiceworks 7.5 patch. It will remove the MDM feature set which would otherwise cause errors when the API gets removed. The MDM data that is in Inventory before July 19 will continue to be available to you in the Devices view, but you will not be able to update it. Check out our support post for more details.

    Thanks for your continued support of Spiceworks. Our support team is here for you so please email us with any questions.

    Marni B.
    Product Marketing Manager, IT Pro Products"

    To be honest, their MDM solution sucked. I was never really pleased with it. So it doesn't bother me to see it go.


  • Service Provider

    I had no idea this had existed for years.



  • Like the rest of SW's stuff, it was a tie in to get IT Buyers to purchase one of their vendor's products. It would support up to 250 devices for free. Any more than that and you had to begin purchasing.

    I also got a lot of phone calls from the vendor because of it.


  • Service Provider

    @NerdyDad said in SW discontinuing MDM:

    Like the rest of SW's stuff, it was a tie in to get IT Buyers to purchase one of their vendor's products. It would support up to 250 devices for free. Any more than that and you had to begin purchasing.

    I also got a lot of phone calls from the vendor because of it.

    Oh, I had no idea that there was part of the product that was not free.



  • They announced this in the secret, private group a couple of weeks ago, and said we should keep our mouths shut about it.

    Seems like a "well, we made this free thing but one of our vendors charges for that same thing, so you should pay them, because they gave us monies" sort of thing.



  • Wait SW had their own MDM?!



  • @scottalanmiller said in SW discontinuing MDM:

    @NerdyDad said in SW discontinuing MDM:

    Like the rest of SW's stuff, it was a tie in to get IT Buyers to purchase one of their vendor's products. It would support up to 250 devices for free. Any more than that and you had to begin purchasing.

    I also got a lot of phone calls from the vendor because of it.

    Oh, I had no idea that there was part of the product that was not free.

    It wasn't so much of the SW product but more of the partners service. I didn't have a lot of mobile devices to worry about, but I would think that if you got more than 250 devices without purchasing a sub, then you wouldn't be able to remotely manage devices added after the 250th device.



  • @DustinB3403 said in SW discontinuing MDM:

    Wait SW had their own MDM?!

    Nope, it was just a marketing tool for someone else's MDM.



  • Maybe if they advertised more clearly I would've known about this..... heck I'm looking at replacing our MDM...

    Good Job SW...



  • @DustinB3403 said in SW discontinuing MDM:

    Wait SW had their own MDM?!

    Yes, but only to get you hooked and make you want to buy __________ once their "free" offering went away.



  • @RojoLoco said in SW discontinuing MDM:

    They announced this in the secret, private group a couple of weeks ago, and said we should keep our mouths shut about it.

    Seems like a "well, we made this free thing but one of our vendors charges for that same thing, so you should pay them, because they gave us monies" sort of thing.

    You're still on SW? I thought you were modded out.


  • Service Provider

    @travisdh1 said in SW discontinuing MDM:

    @DustinB3403 said in SW discontinuing MDM:

    Wait SW had their own MDM?!

    Nope, it was just a marketing tool for someone else's MDM.

    Oh, well that explains it.


  • Service Provider

    @NerdyDad said in SW discontinuing MDM:

    @RojoLoco said in SW discontinuing MDM:

    They announced this in the secret, private group a couple of weeks ago, and said we should keep our mouths shut about it.

    Seems like a "well, we made this free thing but one of our vendors charges for that same thing, so you should pay them, because they gave us monies" sort of thing.

    You're still on SW? I thought you were modded out.

    He has secret accounts.



  • @scottalanmiller said in SW discontinuing MDM:

    @NerdyDad said in SW discontinuing MDM:

    @RojoLoco said in SW discontinuing MDM:

    They announced this in the secret, private group a couple of weeks ago, and said we should keep our mouths shut about it.

    Seems like a "well, we made this free thing but one of our vendors charges for that same thing, so you should pay them, because they gave us monies" sort of thing.

    You're still on SW? I thought you were modded out.

    He has secret accounts.

    Not any more lol..



  • @NerdyDad said in SW discontinuing MDM:

    @RojoLoco said in SW discontinuing MDM:

    They announced this in the secret, private group a couple of weeks ago, and said we should keep our mouths shut about it.

    Seems like a "well, we made this free thing but one of our vendors charges for that same thing, so you should pay them, because they gave us monies" sort of thing.

    You're still on SW? I thought you were modded out.

    Only from posting, I still lurk.... because they need to be called out frequently, so I'm glad to help with that. I guess they think I ran away after being admonished for having revolutionary opinions about shitty vendor behavior. But I'm still there... Not about to let a bunch of {add your own string of obscenities here} punk me out... especially after getting snubbed at Spiceworld 2016 by spiceworkers with whom I have hung out and had lots of fun with. Seriously, looked 3 different spiceworkers right in their eye, only to have them all turn away, as if I didn't exist... (Funny, we sure had a great time hanging out, eating food and drinking drinks, conversing until late at night while I was there the first time)... If they think they can give me that kind of two-faced treatment without me calling them out, they are sorely mistaken. I, personally, can't wait to hear about the ultimate demise of Spiceworks, what a bunch of disingenuous, two faced bitches. I guess it's my fault for thinking any of the treatment I received from them at first was genuine... it became pretty obvious before Spiceworld 2016 that they were all just a bunch of drones, towing the company line, but I still thought that the ones I had hung out with and connected with wouldn't necessarily act like a bunch of elitist f**** [moderated]. My mistake. I'd be super-fing [moderated]-pissed if I had actually paid for my ticket to that shitshow. Can't wait to go to Austin again, just as long as it's not during their failing sales pitch rally. What a fun town, too bad SW is there too.



  • @RojoLoco No, don't hold back. Please. Tell me how you really feel.



  • @NerdyDad said in SW discontinuing MDM:

    @RojoLoco No, don't hold back. Please. Tell me how you really feel.

    I don't hold back. I say "f***[moderated} those ah**[moderated] at SW", and I'd be happy to say it to any of their lying, disingenuous faces. I know they have spies here, and I hope they see these posts and report them to their superiors.

    FYI - when your company/organization/whatever screws me over, i won't hesitate to call you out with the truth, so feel free to go for it. If anyone reading this has great loyalty to SW, please feel free to go report these posts verbatim to anyone over there. You too, Sean, I know you're here. Such a bunch of liars and bulls***** [moderated]over there... to your face, they're your best friends... behind your back, quite a different story.

    (Yes, I did enjoy the tales of the layoffs they did, well deserved for those who decided to work for the devil. Choose your employers more wisely, don't just buy their upfront BS when they hire you.)



  • @RojoLoco said in SW discontinuing MDM:

    @NerdyDad said in SW discontinuing MDM:

    @RojoLoco No, don't hold back. Please. Tell me how you really feel.

    I don't hold back. I say "f***[moderated} those ah**[moderated] at SW", and I'd be happy to say it to any of their lying, disingenuous faces. I know they have spies here, and I hope they see these posts and report them to their superiors.

    FYI - when your company/organization/whatever screws me over, i won't hesitate to call you out with the truth, so feel free to go for it. If anyone reading this has great loyalty to SW, please feel free to go report these posts verbatim to anyone over there. You to, Sean, I know you're here. Such a bunch of liars and bulls***** [moderated]over there... to your face, they're your best friends... behind your back, quite a different story.

    (Yes, I did enjoy the tales of the layoffs they did, well deserved for those who decided to work for the devil. Choose your employers more wisely, don't just buy their upfront BS when they hire you.)

    You missed an opportunity to add a swear word ;)



  • @Minion-Queen said in SW discontinuing MDM:

    @RojoLoco said in SW discontinuing MDM:

    @NerdyDad said in SW discontinuing MDM:

    @RojoLoco No, don't hold back. Please. Tell me how you really feel.

    I don't hold back. I say "f***[moderated} those ah**[moderated] at SW", and I'd be happy to say it to any of their lying, disingenuous faces. I know they have spies here, and I hope they see these posts and report them to their superiors.

    FYI - when your company/organization/whatever screws me over, i won't hesitate to call you out with the truth, so feel free to go for it. If anyone reading this has great loyalty to SW, please feel free to go report these posts verbatim to anyone over there. You to, Sean, I know you're here. Such a bunch of liars and bulls***** [moderated]over there... to your face, they're your best friends... behind your back, quite a different story.

    (Yes, I did enjoy the tales of the layoffs they did, well deserved for those who decided to work for the devil. Choose your employers more wisely, don't just buy their upfront BS when they hire you.)

    You missed an opportunity to add a swear word ;)

    I was trying to be good.... jeeez.



  • @RojoLoco said in SW discontinuing MDM:

    @Minion-Queen said in SW discontinuing MDM:

    @RojoLoco said in SW discontinuing MDM:

    @NerdyDad said in SW discontinuing MDM:

    @RojoLoco No, don't hold back. Please. Tell me how you really feel.

    I don't hold back. I say "f***[moderated} those ah**[moderated] at SW", and I'd be happy to say it to any of their lying, disingenuous faces. I know they have spies here, and I hope they see these posts and report them to their superiors.

    FYI - when your company/organization/whatever screws me over, i won't hesitate to call you out with the truth, so feel free to go for it. If anyone reading this has great loyalty to SW, please feel free to go report these posts verbatim to anyone over there. You to, Sean, I know you're here. Such a bunch of liars and bulls***** [moderated]over there... to your face, they're your best friends... behind your back, quite a different story.

    (Yes, I did enjoy the tales of the layoffs they did, well deserved for those who decided to work for the devil. Choose your employers more wisely, don't just buy their upfront BS when they hire you.)

    You missed an opportunity to add a swear word ;)

    I was trying to be good.... jeeez.

    Actually you were..... thank you.



  • @Minion-Queen said in SW discontinuing MDM:

    @RojoLoco said in SW discontinuing MDM:

    @Minion-Queen said in SW discontinuing MDM:

    @RojoLoco said in SW discontinuing MDM:

    @NerdyDad said in SW discontinuing MDM:

    @RojoLoco No, don't hold back. Please. Tell me how you really feel.

    I don't hold back. I say "f***[moderated} those ah**[moderated] at SW", and I'd be happy to say it to any of their lying, disingenuous faces. I know they have spies here, and I hope they see these posts and report them to their superiors.

    FYI - when your company/organization/whatever screws me over, i won't hesitate to call you out with the truth, so feel free to go for it. If anyone reading this has great loyalty to SW, please feel free to go report these posts verbatim to anyone over there. You to, Sean, I know you're here. Such a bunch of liars and bulls***** [moderated]over there... to your face, they're your best friends... behind your back, quite a different story.

    (Yes, I did enjoy the tales of the layoffs they did, well deserved for those who decided to work for the devil. Choose your employers more wisely, don't just buy their upfront BS when they hire you.)

    You missed an opportunity to add a swear word ;)

    I was trying to be good.... jeeez.

    Actually you were..... thank you.

    I left many words out because there are ladies present...



  • @RojoLoco said in SW discontinuing MDM:

    @Minion-Queen said in SW discontinuing MDM:

    @RojoLoco said in SW discontinuing MDM:

    @Minion-Queen said in SW discontinuing MDM:

    @RojoLoco said in SW discontinuing MDM:

    @NerdyDad said in SW discontinuing MDM:

    @RojoLoco No, don't hold back. Please. Tell me how you really feel.

    I don't hold back. I say "f***[moderated} those ah**[moderated] at SW", and I'd be happy to say it to any of their lying, disingenuous faces. I know they have spies here, and I hope they see these posts and report them to their superiors.

    FYI - when your company/organization/whatever screws me over, i won't hesitate to call you out with the truth, so feel free to go for it. If anyone reading this has great loyalty to SW, please feel free to go report these posts verbatim to anyone over there. You to, Sean, I know you're here. Such a bunch of liars and bulls***** [moderated]over there... to your face, they're your best friends... behind your back, quite a different story.

    (Yes, I did enjoy the tales of the layoffs they did, well deserved for those who decided to work for the devil. Choose your employers more wisely, don't just buy their upfront BS when they hire you.)

    You missed an opportunity to add a swear word ;)

    I was trying to be good.... jeeez.

    Actually you were..... thank you.

    I left many words out because there are ladies present...

    awww that's sweet but somehow I am pretty sure you weren't talking about me ;)



  • @Minion-Queen said in SW discontinuing MDM:

    @RojoLoco said in SW discontinuing MDM:

    @Minion-Queen said in SW discontinuing MDM:

    @RojoLoco said in SW discontinuing MDM:

    @Minion-Queen said in SW discontinuing MDM:

    @RojoLoco said in SW discontinuing MDM:

    @NerdyDad said in SW discontinuing MDM:

    @RojoLoco No, don't hold back. Please. Tell me how you really feel.

    I don't hold back. I say "f***[moderated} those ah**[moderated] at SW", and I'd be happy to say it to any of their lying, disingenuous faces. I know they have spies here, and I hope they see these posts and report them to their superiors.

    FYI - when your company/organization/whatever screws me over, i won't hesitate to call you out with the truth, so feel free to go for it. If anyone reading this has great loyalty to SW, please feel free to go report these posts verbatim to anyone over there. You to, Sean, I know you're here. Such a bunch of liars and bulls***** [moderated]over there... to your face, they're your best friends... behind your back, quite a different story.

    (Yes, I did enjoy the tales of the layoffs they did, well deserved for those who decided to work for the devil. Choose your employers more wisely, don't just buy their upfront BS when they hire you.)

    You missed an opportunity to add a swear word ;)

    I was trying to be good.... jeeez.

    Actually you were..... thank you.

    I left many words out because there are ladies present...

    awww that's sweet but somehow I am pretty sure you weren't talking about me ;)

    NEVER!!!! Unless it's something nice. Everyone around here is teh awesome.



  • ok what the heck I can't upvote that I keep getting error :(



  • @Minion-Queen said in SW discontinuing MDM:

    ok what the heck I can't upvote that I keep getting error :(

    lol, it's a conspiracy I tell you :P



  • @Minion-Queen said in SW discontinuing MDM:

    ok what the heck I can't upvote that I keep getting error :(

    Works for me, ha ha. Refresh. :-D



  • @DustinB3403 said in SW discontinuing MDM:

    Wait SW had their own MDM?!

    This is what I was thinking... WTH?



  • Really? Nobody knew about the MDM?

    It was one of the big things that they debuted in SW '13.



  • @NerdyDad said in SW discontinuing MDM:

    Really? Nobody knew about the MDM?

    It was one of the big things that they debuted in SW '13.

    I went to 2012, then again in 2015.



  • I didn't attend physically but watched the live streams. I believe it was apart of the keynote, like they always are.


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