Ninja RMM - Really good tool
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Been on a trial with these guys and I am really impressed.They've been around for awhile and they have now entered the UK. They have chosen Zedsphere as their partner who are the guys I mainly deal with for Webroot bits.
http://www.zedsphere.com/ninja-msp
The trial has been a really nice experienced, I had a blip with getting something working and one of the techs in America for Ninja did a remote session with me, not a sales guy but an actual IT guy so got some good pointers and answers too
.I have generally seen that most RMM tools are either insanely expensive, cumbersome, slow, clunky to train techs on. Ninja has none of these issues.
The features work brilliantly, the agent is light and non-intrusive with all the right features. I will be placing an order next week for this tool.
One off-hand comment was that a non MSP edition of the product might be coming soon, if so I would recommend it highly to anyone in IT who is looking for it.
As for pricing, they have different options depending on what you are looking for but it is per device. No user/technician limits. They have a cloud monitoring feature for ping, DNS, HTTP, email checks against your resources and you don't pay anything for it.
I am excited because it is such a nicely built product, I can finally deploy a tool without groaning about a million issues.
I am not paid by Ninja or Zedsphere. I do not receive any "freebies" or gifts as a result of this.
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What kind of pricing are you seeing ?
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@dafyre said in Ninja RMM - Really good tool:
What kind of pricing are you seeing ?
Very good pricing
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@Breffni-Potter said in Ninja RMM - Really good tool:
@dafyre said in Ninja RMM - Really good tool:
What kind of pricing are you seeing ?
Very good pricing
This is a good thing! How about what is the price per device?
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@dafyre said in Ninja RMM - Really good tool:
@Breffni-Potter said in Ninja RMM - Really good tool:
@dafyre said in Ninja RMM - Really good tool:
What kind of pricing are you seeing ?
Very good pricing
This is a good thing! How about what is the price per device?
I don't know what the list price is as I got a bulk order with integration options. Also the UK market pricing might well be different to the US market pricing, basically just go talk to them.
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@Breffni-Potter said in Ninja RMM - Really good tool:
@dafyre said in Ninja RMM - Really good tool:
@Breffni-Potter said in Ninja RMM - Really good tool:
@dafyre said in Ninja RMM - Really good tool:
What kind of pricing are you seeing ?
Very good pricing
This is a good thing! How about what is the price per device?
I don't know what the list price is as I got a bulk order with integration options. Also the UK market pricing might well be different to the US market pricing, basically just go talk to them.
That defeats the purpose of asking you.
I'm not interested in their sales pitch yet. Just want to compare it to the cost of other solutions that I've recently become aware of.
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Yes, not even a MSRP is something I hate.
Atera is a similar product with a per tech price and unlimited client machines.
https://www.atera.com/pricing -
I always assume if no price is shown, it's too high to bother with. If their price was reasonable, they'd have wanted me to have known.
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@JaredBusch said in Ninja RMM - Really good tool:
Yes, not even a MSRP is something I hate.
Atera is a similar product with a per tech price and unlimited client machines.
https://www.atera.com/pricingTried and dismissed, they don't actually listen to the questions and are ignorant of any EU privacy laws and they have a flipping base in Europe.
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@Breffni-Potter said in Ninja RMM - Really good tool:
@dafyre said in Ninja RMM - Really good tool:
@Breffni-Potter said in Ninja RMM - Really good tool:
@dafyre said in Ninja RMM - Really good tool:
What kind of pricing are you seeing ?
Very good pricing
This is a good thing! How about what is the price per device?
I don't know what the list price is as I got a bulk order with integration options. Also the UK market pricing might well be different to the US market pricing, basically just go talk to them.
Give me the price so I can forget about this product!
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The interface looks awfully nice. That much I'll give it.
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@dafyre Hi there! We don't publish pricing on the website for two reasons:
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The pricing varies based upon the country you're in. We have distributors in different parts of the world catering to different markets. If you look at any of our competitors, they don't publish pricing on their website for the same reason
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There are all types of customizable bundles possible so depending on your requirements (if you want just RMM or backup/Teamviewer/Webroot/Vipre/MalwareBytes/RepairShopr etc.), we create custom quotes for you.
I can promise you the pricing is not very steep and your respective distributor will take good care of you.
Cheers!
AJ
NinjaRMM - Cofounder/Director of Product Management -
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@scottalanmiller Glad to hear you like it, Scott!
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@rustcohle
HiWe don't want you to forget about the software and would rather prefer you to use it and love it
Please get in touch with the distributor (www.zedsphere.com) and they can help you with the pricing.
Again, the pricing varies based upon the modules you buy (RMM/Antivirus/Anti-malware/Backup/Remote Control/PSA etc.)You can also reach out to me ([email protected]) and i'll make sure you get someone to work with you.
Cheers!
AJ
NinjaRMM -
@AJNinjaPM said in Ninja RMM - Really good tool:
@dafyre Hi there! We don't publish pricing on the website for two reasons:
- The pricing varies based upon the country you're in. We have distributors in different parts of the world catering to different markets.
As an MSP that works all over the world and supports customers all over, how does that work?
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@scottalanmiller As far as I can tell, the price will be decided on your home base where you registered 'your' company.
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@AJNinjaPM said in Ninja RMM - Really good tool:
@scottalanmiller As far as I can tell, the price will be decided on your home base where you registered 'your' company.
That's problematic because competitors in certain markets would get better prices not based on what they were doing, but on their nationality. It would make it potentially important to use a local representative from a different market to do the purchasing.
The world is a global place and software, especially SaaS, has no regionality. Having different prices for different people based on nothing but their nationality is, IMHO, an extremely bad practice. Software does not play well in the "barter" system. It's not like physical products where the price is the same except for logistical and tax costs which are evident by jurisdiction. Simply charging different prices to reward or punish people by their race or nationality is short sighted at best. Any useful discount would justify someone creating a presence for the sole purpose of acquiring the software.
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@AJNinjaPM said in Ninja RMM - Really good tool:
@scottalanmiller As far as I can tell, the price will be decided on your home base where you registered 'your' company.
Any multi-national company would have a base in many countries. So that's not a clear form of determination.
