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    SPAM Emails Appearing to Come from Solarwinds

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    • scottalanmiller
      scottalanmiller @Danp last edited by

      @danp said in SPAM Emails Appearing to Come from Solarwinds:

      @scottalanmiller Just be aware that there is a distinction between commercial and consumer collections, and the rules don't apply equally to both. For example. the FDCPA doesn't apply to a commercial debt.

      Keep in mind that there is no debt here. Which applies when we are talking about a false situation? I'm honestly not sure. As there is and never was any debt in question, it is as much personal as a business, I would assume. It's just general fraud.

      1 Reply Last reply Reply Quote 2
      • scottalanmiller
        scottalanmiller last edited by

        Just one month after all this happened, they are back at it again with hounding us about an account that they fabricated!

        NerdyDad 1 Reply Last reply Reply Quote 0
        • NerdyDad
          NerdyDad @scottalanmiller last edited by

          @scottalanmiller said in SPAM Emails Appearing to Come from Solarwinds:

          Just one month after all this happened, they are back at it again with hounding us about an account that they fabricated!

          Its time to talk to council and get some recourse on this. I'd start pulling phone records, email, and conversations about every instance contact has been made. Present all of your evidence to your council and let them do their jobs.

          scottalanmiller 1 Reply Last reply Reply Quote 1
          • scottalanmiller
            scottalanmiller @NerdyDad last edited by

            @nerdydad said in SPAM Emails Appearing to Come from Solarwinds:

            @scottalanmiller said in SPAM Emails Appearing to Come from Solarwinds:

            Just one month after all this happened, they are back at it again with hounding us about an account that they fabricated!

            Its time to talk to council and get some recourse on this. I'd start pulling phone records, email, and conversations about every instance contact has been made. Present all of your evidence to your council and let them do their jobs.

            That's going to have to be the next step. We were hoping that once their head of corporate counsel stepped in and gave assuances that it was over, in writing, that it might have done something. But I guess not.

            NerdyDad 1 Reply Last reply Reply Quote 1
            • NerdyDad
              NerdyDad @scottalanmiller last edited by

              @scottalanmiller said in SPAM Emails Appearing to Come from Solarwinds:

              @nerdydad said in SPAM Emails Appearing to Come from Solarwinds:

              @scottalanmiller said in SPAM Emails Appearing to Come from Solarwinds:

              Just one month after all this happened, they are back at it again with hounding us about an account that they fabricated!

              Its time to talk to council and get some recourse on this. I'd start pulling phone records, email, and conversations about every instance contact has been made. Present all of your evidence to your council and let them do their jobs.

              That's going to have to be the next step. We were hoping that once their head of corporate counsel stepped in and gave assuances that it was over, in writing, that it might have done something. But I guess not.

              You may be opening a can of worms about this and might not be the only victims of this sort of thing. I bet you your not, but you are probably one of the first to step forward.

              scottalanmiller 1 Reply Last reply Reply Quote 2
              • scottalanmiller
                scottalanmiller @NerdyDad last edited by

                @nerdydad said in SPAM Emails Appearing to Come from Solarwinds:

                @scottalanmiller said in SPAM Emails Appearing to Come from Solarwinds:

                @nerdydad said in SPAM Emails Appearing to Come from Solarwinds:

                @scottalanmiller said in SPAM Emails Appearing to Come from Solarwinds:

                Just one month after all this happened, they are back at it again with hounding us about an account that they fabricated!

                Its time to talk to council and get some recourse on this. I'd start pulling phone records, email, and conversations about every instance contact has been made. Present all of your evidence to your council and let them do their jobs.

                That's going to have to be the next step. We were hoping that once their head of corporate counsel stepped in and gave assuances that it was over, in writing, that it might have done something. But I guess not.

                You may be opening a can of worms about this and might not be the only victims of this sort of thing. I bet you your not, but you are probably one of the first to step forward.

                Yeah, no way this is unique to us. Way too weird.

                1 Reply Last reply Reply Quote 0
                • Texkonc
                  Texkonc last edited by

                  I seem to recall one coming to our general technicians distro, I just ignored them since it is not my job to worry about it. Other people do the licensing stuff, I just implement and go. I just searched our KB system that we add licenses to and what not and there is no mention of Solarwinds. Granted we use the free Kiwi stuff, but nothing tagged as Solarwinds.

                  scottalanmiller 1 Reply Last reply Reply Quote 0
                  • scottalanmiller
                    scottalanmiller @Texkonc last edited by

                    @texkonc said in SPAM Emails Appearing to Come from Solarwinds:

                    I seem to recall one coming to our general technicians distro, I just ignored them since it is not my job to worry about it. Other people do the licensing stuff, I just implement and go. I just searched our KB system that we add licenses to and what not and there is no mention of Solarwinds. Granted we use the free Kiwi stuff, but nothing tagged as Solarwinds.

                    We ignored them, as we were not a customer and never had been, and they eventually sent us to collections!

                    1 Reply Last reply Reply Quote 0
                    • nadnerB
                      nadnerB last edited by

                      Poking around for a more flexible helpdesk/asset tracking system. Remembered this thread. Struck SolarWinds off the list.
                      I think we might be using them for something else but I'm not comfortable with giving them any more money after reading this thread.

                      scottalanmiller 1 Reply Last reply Reply Quote 0
                      • scottalanmiller
                        scottalanmiller @nadnerB last edited by

                        @nadnerb said in SPAM Emails Appearing to Come from Solarwinds:

                        Poking around for a more flexible helpdesk/asset tracking system. Remembered this thread. Struck SolarWinds off the list.
                        I think we might be using them for something else but I'm not comfortable with giving them any more money after reading this thread.

                        I wouldn't do business with them in any capacity at this point. Ever.

                        1 Reply Last reply Reply Quote 1
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