Kopano Core Install Fails on CentOS 7 Missing Packages

[scottalanmiller]

Attempting to follow the installation instructions in the manual for Kopano Core on CentOS 7, which is mentioned as a fully supported install target, I'm not trying to do anything odd here. I have the EPEL enabled, in case packages are needed from there. I download the tarball and there are three packages that the manual says must be installed before the others. But libical is not present and many of the remaining packages cannot be installed due to dependency issues, I assume because a critical base package does not exist.

Where do we go from here? That the package is just missing seems to be a non-starter.

[scottalanmiller]

There might be other missing packages, of course, I only know that the one is missing because the manual points out that it must be installed manually first before attempting the others.

[scottalanmiller]

Here is the full package list from today's install (two days later after they've been alerted to the issue.)

gperftools-2.5-34.3.x86_64.rpm                    libprofiler0-2.5-34.3.x86_64.rpm
gperftools-debuginfo-2.5-34.3.x86_64.rpm          libs3-3-3.0~git226-2.1.x86_64.rpm
gperftools-devel-2.5-34.3.x86_64.rpm              libs3-debuginfo-3.0~git226-2.1.x86_64.rpm
gsoap-kopano-debuginfo-2.8.40-3.1.x86_64.rpm      libs3-devel-3.0~git226-2.1.x86_64.rpm
gsoap-kopano-devel-2.8.40-3.1.x86_64.rpm          libs3-tools-3.0~git226-2.1.x86_64.rpm
kopano-backup-8.3.0~718-85.1.x86_64.rpm           libtcmalloc4-2.5-34.3.x86_64.rpm
kopano-bash-completion-8.3.0~718-85.1.noarch.rpm  libtidy5-5.1.9-1.1.x86_64.rpm
kopano-client-8.3.0~718-85.1.x86_64.rpm           libunwind-1.1-98.1.x86_64.rpm
kopano-common-8.3.0~718-85.1.x86_64.rpm           libunwind-debuginfo-1.1-98.1.x86_64.rpm
kopano-compat-8.3.0~718-85.1.x86_64.rpm           libunwind-devel-1.1-98.1.x86_64.rpm
kopano-contacts-8.3.0~718-85.1.x86_64.rpm         libvmime-kopano1-0.9.2-8.1.x86_64.rpm
kopano-dagent-8.3.0~718-85.1.x86_64.rpm           libvmime_kopano-debuginfo-0.9.2-8.1.x86_64.rpm
kopano-devel-8.3.0~718-85.1.x86_64.rpm            libvmime_kopano-devel-0.9.2-8.1.x86_64.rpm
kopano-gateway-8.3.0~718-85.1.x86_64.rpm          libxapian22-1.2.21-1.2.x86_64.rpm
kopano-ical-8.3.0~718-85.1.x86_64.rpm             libxapian-devel-1.2.21-1.2.x86_64.rpm
kopano-lang-8.3.0~718-85.1.x86_64.rpm             php-mapi-8.3.0~718-85.1.x86_64.rpm
kopano-migration-pst-8.3.0~718-85.1.x86_64.rpm    php-mapi-webapp-0-1.1.noarch.rpm
kopano-monitor-8.3.0~718-85.1.x86_64.rpm          php-xapian-1.2.21-4.2.x86_64.rpm
kopano-presence-8.3.0~718-85.1.x86_64.rpm         python-Flask-0.10.1-2.1.x86_64.rpm
kopano-search-8.3.0~718-85.1.x86_64.rpm           python-Flask-debuginfo-0.10.1-2.1.x86_64.rpm
kopano-server-8.3.0~718-85.1.x86_64.rpm           python-itsdangerous-0.24-1.2.noarch.rpm
kopano-server-packages-8.3.0~718-85.1.x86_64.rpm  python-Jinja2-2.7.3-1.1.noarch.rpm
kopano-spooler-8.3.0~718-85.1.x86_64.rpm          python-Jinja2-emacs-2.7.3-1.1.noarch.rpm
kopano-utils-8.3.0~718-85.1.x86_64.rpm            python-Jinja2-vim-2.7.3-1.1.noarch.rpm
libgsoap-kopano-2_8_40-2.8.40-3.1.x86_64.rpm      python-kopano-8.3.0~718-85.1.x86_64.rpm
libjansson4-2.7-19.1.x86_64.rpm                   python-mapi-8.3.0~718-85.1.x86_64.rpm
libjansson-debuginfo-2.7-19.1.x86_64.rpm          python-MarkupSafe-0.23-1.2.x86_64.rpm
libjansson-devel-2.7-19.1.x86_64.rpm              python-MarkupSafe-debuginfo-0.23-1.2.x86_64.rpm
libkcarchiver0-8.3.0~718-85.1.x86_64.rpm          python-sleekxmpp-1.1.11-1.2.noarch.rpm
libkcarchivercore0-8.3.0~718-85.1.x86_64.rpm      python-tlslite-0.4.6-1.1.noarch.rpm
libkcfreebusy0-8.3.0~718-85.1.x86_64.rpm          python-tlslite-doc-0.4.6-1.1.noarch.rpm
libkchl0-8.3.0~718-85.1.x86_64.rpm                python-Werkzeug-0.10.4-1.2.noarch.rpm
libkcicalmapi0-8.3.0~718-85.1.x86_64.rpm          python-xapian-1.2.21-4.2.x86_64.rpm
libkcinetmapi0-8.3.0~718-85.1.x86_64.rpm          tidy-html5-5.1.9-1.1.x86_64.rpm
libkcmapi0-8.3.0~718-85.1.x86_64.rpm              tidy-html5-debuginfo-5.1.9-1.1.x86_64.rpm
libkcserver0-8.3.0~718-85.1.x86_64.rpm            tidy-html5-devel-5.1.9-1.1.x86_64.rpm
libkcsoap0-8.3.0~718-85.1.x86_64.rpm              xapian-bindings-debuginfo-1.2.21-4.2.x86_64.rpm
libkcssl0-8.3.0~718-85.1.x86_64.rpm               xapian-core-1.2.21-1.2.x86_64.rpm
libkcsync0-8.3.0~718-85.1.x86_64.rpm              xapian-core-debuginfo-1.2.21-1.2.x86_64.rpm
libkcutil0-8.3.0~718-85.1.x86_64.rpm              xapian-core-doc-1.2.21-1.2.x86_64.rpm
libmapi1-8.3.0~718-85.1.x86_64.rpm                xapian-core-examples-1.2.21-1.2.x86_64.rpm

[scottalanmiller]

I noticed that they quickly changed the documentation for this so that the packages that they said needed to be installed are no longer listed, but accidentally left in the "in this order" bit, even though only one file is there now.

Yesterday, this listed three packages.

[scottalanmiller]

Here is the text that was on the site yesterday"

"Replace <package file> with the packages found in the tarball. Start with libvmime, libical and kopano-server-packages (in this order) then install the other packages. The package manager might find unresolved dependencies, try to install packages for these dependencies as normal would be done for that distribution (yum -i on Red Hat, zypper -i on SLES)."

[scottalanmiller]

So as you can see, the install would not work as documented, contrary to the claims from the vendor who acted like it "just works." Both before and after snapshots of the package list the needed package was not there. And the "yum to resolve dependencies" just throws errors.

[scottalanmiller]

So that is where we are now. A missing package, unclear documentation and yum unable to resolve dependencies for some of the remaining packages. As the support community showed no interest in Kopano being used in production and actually got angry that we wanted to, we decided to halt here. But there is the documentation in case anyone runs into this and wants to pursue it further.