Outbound call routing with FreePBX 13


  • Service Provider

    Navigate to Connectivity -> Outbound Routes
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    Click on Add outbound route
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    Give it a name (no spaces), set your outbound Caller ID, and choose the trunk.
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    Click on the Dial Patterns tab and then then the dial patterns wizards button.
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    Click as follows to unselect and select everything as shown.
    You can modify this if you desire, but I prefer to take this opportunity to force the users to change in order to help break their old habits.
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    This will create the patterns like this.
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    VoIP.ms , and most other carriers requires the country code to be prepended. So for North America, you need to prepend a 1 for the 10 digit dialing.
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    Click Submit and Apply Config.

    You can now dial any US number by dialing the 10 digit (area code + phone number) syntax, and you can dial any international number with the traditional 011 + country code + number

    Part of the FreePBX 13 Setup Guide



  • Is it best to setup a second route for e911 usage?


  • Service Provider

    @brianlittlejohn said in Outbound call routing with FreePBX 13:

    Is it best to setup a second route for e911 usage?

    I always do. Because then I can mark the route as such.



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