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    ShadowProtect Recovery Environment

    IT Discussion
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    • DustinB3403D
      DustinB3403 @Dashrender
      last edited by DustinB3403

      @Dashrender said in ShadowProtect Recovery Environment:

      so you have a different old VM that it does work on, but all the new ones don't work.. weird. I'd say bad ISO.

      Yeah.. one vm it works on, others it doesn't. So where am I supposed to get a replacement iso... lol

      This month just won't die

      DashrenderD 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @DustinB3403
        last edited by

        @DustinB3403 said in ShadowProtect Recovery Environment:

        @Dashrender said in ShadowProtect Recovery Environment:

        so you have a different old VM that it does work on, but all the new ones don't work.. weird. I'd say bad ISO.

        Yeah.. one vm it works on, others it doesn't. So where am I supposed to get a replacement iso... lol

        This month just won't die

        As the backup vendor... my backup software allows me to recreate the ISO as much as I like.

        DustinB3403D 1 Reply Last reply Reply Quote 0
        • DustinB3403D
          DustinB3403 @Dashrender
          last edited by

          @Dashrender I mean if the source iso is buggy

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            I mean get another copy from where ever you got this copy.

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @Dashrender
              last edited by

              @Dashrender said in ShadowProtect Recovery Environment:

              I mean get another copy from where ever you got this copy.

              Either that or find the MD5 for the ISO, and make sure your current copy hasn't been compromised.

              DustinB3403D 1 Reply Last reply Reply Quote 1
              • DustinB3403D
                DustinB3403 @Dashrender
                last edited by

                @Dashrender yeah... you'd think the MD5 would be right here next to the download.... but it's not... Entering the product key takes you to a temporary page to download the iso, but no such MD5 or hash anywhere on the page...

                Wonderful..

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @DustinB3403
                  last edited by

                  @DustinB3403 said in ShadowProtect Recovery Environment:

                  @Dashrender yeah... you'd think the MD5 would be right here next to the download.... but it's not... Entering the product key takes you to a temporary page to download the iso, but no such MD5 or hash anywhere on the page...

                  Wonderful..

                  Many places don't provide the hash for the download. It was just an option I thought of to save you from having to download the whole thing again.

                  DustinB3403D 1 Reply Last reply Reply Quote 1
                  • DustinB3403D
                    DustinB3403 @Dashrender
                    last edited by

                    @Dashrender Yeah... I know. Unfortunately I'm at a standstill with the software as I can't troubleshoot what the issue is.

                    I've made a ticket with StorageCraft and am waiting for a reply.

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender
                      last edited by

                      Hopefully, ultimately it won't matter and you'll simply be able to reinstall XS on a new USB stick and find your SR and recreate your VMs.

                      1 Reply Last reply Reply Quote 0
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