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    Microsoft Outage affected Federated Domains

    Scheduled Pinned Locked Moved IT Discussion
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    • coliverC
      coliver
      last edited by

      Man, I'm so glad this isn't impacting us at the moment.

      DustinB3403D 1 Reply Last reply Reply Quote 0
      • travisdh1T
        travisdh1 @DustinB3403
        last edited by

        @DustinB3403 said in Microsoft Outage affected Federated Domains:

        We'll publish a post-incident report within five business days


        Let me correct that last statement for them..

        We hope to figure out what the issue is within five business days.

        1 Reply Last reply Reply Quote 1
        • DustinB3403D
          DustinB3403 @coliver
          last edited by

          @coliver Do you have a hybrid domain?

          coliverC 1 Reply Last reply Reply Quote 0
          • coliverC
            coliver @DustinB3403
            last edited by

            @DustinB3403 said in Microsoft Outage affected Federated Domains:

            @coliver Do you have a hybrid domain?

            Nope, but we do use ADFS for authentication.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403
              last edited by

              And no one from Microsoft soft is calling back... When I was promised a return call in 20 minutes. That was an hour and half ago!

              1 Reply Last reply Reply Quote 1
              • scottalanmillerS
                scottalanmiller @coliver
                last edited by

                @coliver said in Microsoft Outage affected Federated Domains:

                @DustinB3403 said in Microsoft Outage affected Federated Domains:

                @coliver Do you have a hybrid domain?

                Nope, but we do use ADFS for authentication.

                Not a good idea. 😉 That's why we warn people about that. It's not very useful but carries a lot of risk.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DustinB3403D
                  DustinB3403
                  last edited by

                  Of course the numbers and extensions for the ADFS team are invalid. Wonderful Microsoft.... wonderful.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @DustinB3403
                    last edited by

                    @DustinB3403 said in Microsoft Outage affected Federated Domains:

                    Of course the numbers and extensions for the ADFS team are invalid. Wonderful Microsoft.... wonderful.

                    We found that to be common. And if you ask a concierge for help they yell at you for not knowing some magic, secret number to call. MS support really does actually hide.

                    DustinB3403D 1 Reply Last reply Reply Quote 0
                    • DustinB3403D
                      DustinB3403 @scottalanmiller
                      last edited by

                      @scottalanmiller said in Microsoft Outage affected Federated Domains:

                      @DustinB3403 said in Microsoft Outage affected Federated Domains:

                      Of course the numbers and extensions for the ADFS team are invalid. Wonderful Microsoft.... wonderful.

                      We found that to be common. And if you ask a concierge for help they yell at you for not knowing some magic, secret number to call. MS support really does actually hide.

                      I just chewed out the operator for asking for my contact details, I told her its on the 4 cases I have open, look at them. And asked to be transferred to someone in the appropriate team. That I can't wait longer for a call back.

                      Of course this likely means that I'll be the circular queue forever...

                      1 Reply Last reply Reply Quote 0
                      • DustinB3403D
                        DustinB3403
                        last edited by

                        And no one in the ADFS team (including managers) is answering calls...

                        Did something happen where this team is located?

                        scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @DustinB3403
                          last edited by

                          @DustinB3403 said in Microsoft Outage affected Federated Domains:

                          And no one in the ADFS team (including managers) is answering calls...

                          Did something happen where this team is located?

                          You sure that they have a team?

                          1 Reply Last reply Reply Quote 0
                          • coliverC
                            coliver @DustinB3403
                            last edited by

                            @DustinB3403 said in Microsoft Outage affected Federated Domains:

                            And no one in the ADFS team (including managers) is answering calls...

                            Did something happen where this team is located?

                            I'm not convinced they have a team.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @coliver
                              last edited by

                              @coliver said in Microsoft Outage affected Federated Domains:

                              @DustinB3403 said in Microsoft Outage affected Federated Domains:

                              And no one in the ADFS team (including managers) is answering calls...

                              Did something happen where this team is located?

                              I'm not convinced they have a team.

                              I've seen no evidence of one.

                              1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @scottalanmiller
                                last edited by

                                @scottalanmiller said in Microsoft Outage affected Federated Domains:

                                @coliver said in Microsoft Outage affected Federated Domains:

                                @DustinB3403 said in Microsoft Outage affected Federated Domains:

                                @coliver Do you have a hybrid domain?

                                Nope, but we do use ADFS for authentication.

                                Not a good idea. 😉 That's why we warn people about that. It's not very useful but carries a lot of risk.

                                Not very useful? A single username/password for O365 and your local domain isn't useful?

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Dashrender
                                  last edited by

                                  @Dashrender said in Microsoft Outage affected Federated Domains:

                                  @scottalanmiller said in Microsoft Outage affected Federated Domains:

                                  @coliver said in Microsoft Outage affected Federated Domains:

                                  @DustinB3403 said in Microsoft Outage affected Federated Domains:

                                  @coliver Do you have a hybrid domain?

                                  Nope, but we do use ADFS for authentication.

                                  Not a good idea. 😉 That's why we warn people about that. It's not very useful but carries a lot of risk.

                                  Not very useful? A single username/password for O365 and your local domain isn't useful?

                                  ADFS is not what provides that. ADFS is what creates the co-dependency where if either side fails, everything fails. You are leaping to conclusions that ADFS = single sign on. Since you have that feature without ADFS you can't make such an assumption.

                                  DashrenderD 1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Microsoft Outage affected Federated Domains:

                                    @Dashrender said in Microsoft Outage affected Federated Domains:

                                    @scottalanmiller said in Microsoft Outage affected Federated Domains:

                                    @coliver said in Microsoft Outage affected Federated Domains:

                                    @DustinB3403 said in Microsoft Outage affected Federated Domains:

                                    @coliver Do you have a hybrid domain?

                                    Nope, but we do use ADFS for authentication.

                                    Not a good idea. 😉 That's why we warn people about that. It's not very useful but carries a lot of risk.

                                    Not very useful? A single username/password for O365 and your local domain isn't useful?

                                    ADFS is not what provides that. ADFS is what creates the co-dependency where if either side fails, everything fails. You are leaping to conclusions that ADFS = single sign on. Since you have that feature without ADFS you can't make such an assumption.

                                    oh - didn't know that, how does do you get single sign on then?

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Dashrender
                                      last edited by

                                      @Dashrender said in Microsoft Outage affected Federated Domains:

                                      @scottalanmiller said in Microsoft Outage affected Federated Domains:

                                      @Dashrender said in Microsoft Outage affected Federated Domains:

                                      @scottalanmiller said in Microsoft Outage affected Federated Domains:

                                      @coliver said in Microsoft Outage affected Federated Domains:

                                      @DustinB3403 said in Microsoft Outage affected Federated Domains:

                                      @coliver Do you have a hybrid domain?

                                      Nope, but we do use ADFS for authentication.

                                      Not a good idea. 😉 That's why we warn people about that. It's not very useful but carries a lot of risk.

                                      Not very useful? A single username/password for O365 and your local domain isn't useful?

                                      ADFS is not what provides that. ADFS is what creates the co-dependency where if either side fails, everything fails. You are leaping to conclusions that ADFS = single sign on. Since you have that feature without ADFS you can't make such an assumption.

                                      oh - didn't know that, how does do you get single sign on then?

                                      AD Sync. That's the recommended method. You only use ADFS if you "have to" for certain advanced features. The Sync method is asynchronous and just keeps the two up to date with each other. If either goes down the other doesn't notice.

                                      coliverC 1 Reply Last reply Reply Quote 0
                                      • coliverC
                                        coliver @scottalanmiller
                                        last edited by coliver

                                        @scottalanmiller said in Microsoft Outage affected Federated Domains:

                                        @Dashrender said in Microsoft Outage affected Federated Domains:

                                        @scottalanmiller said in Microsoft Outage affected Federated Domains:

                                        @Dashrender said in Microsoft Outage affected Federated Domains:

                                        @scottalanmiller said in Microsoft Outage affected Federated Domains:

                                        @coliver said in Microsoft Outage affected Federated Domains:

                                        @DustinB3403 said in Microsoft Outage affected Federated Domains:

                                        @coliver Do you have a hybrid domain?

                                        Nope, but we do use ADFS for authentication.

                                        Not a good idea. 😉 That's why we warn people about that. It's not very useful but carries a lot of risk.

                                        Not very useful? A single username/password for O365 and your local domain isn't useful?

                                        ADFS is not what provides that. ADFS is what creates the co-dependency where if either side fails, everything fails. You are leaping to conclusions that ADFS = single sign on. Since you have that feature without ADFS you can't make such an assumption.

                                        oh - didn't know that, how does do you get single sign on then?

                                        AD Sync. That's the recommended method. You only use ADFS if you "have to" for certain advanced features. The Sync method is asynchronous and just keeps the two up to date with each other. If either goes down the other doesn't notice.

                                        We're using it for SSO and some of the advanced features that you mentioned. As well as 20 or so other apps that integrate with it for SSO.

                                        1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender
                                          last edited by

                                          the idea of ADFS definitely sounds cool - it would be awesome to not have to call the hospital when we hire a new employee, through ADFS our new employee just works, but the problems like Dustin had really kinda of make it untenable if they are common place.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Dashrender
                                            last edited by

                                            @Dashrender said in Microsoft Outage affected Federated Domains:

                                            the idea of ADFS definitely sounds cool - it would be awesome to not have to call the hospital when we hire a new employee, through ADFS our new employee just works

                                            But you get that without ADFS as well.

                                            1 Reply Last reply Reply Quote 0
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