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    XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!

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    xenserver xenserver 6.2 iscsi san
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    • scottalanmillerS
      scottalanmiller @CitrixNewbJD
      last edited by

      @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

      @scottalanmiller said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

      @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

      @momurda said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

      Who is spindleinc\mgould? Is your Xenserver setup with AD integration? it looks like this is the case. Is mgould a disabled account in AD(this seems to be the guy who had your job, maybe). If so, that is a huge issue.
      Is there a reason you have 5 ISO libraries?

      mgould is still with us. I don't know if it was set up with AD integration, but I would assume so based on this. It's not a disabled account, but we can't get to AD.

      That's not good. AD was built on top of a system that was merged with all shared dependencies... so AD needs Xen which needs the PowerVault, which needs Xen which needs AD. So the circular issue potentially? There is no AD to fail over to if anything goes wrong with the Xen cluster has no redundancy. No matter how many copies run on XenServer here, there is only one disk array holding it all.

      Does this mean it's irreparable?

      No, just really REALLY silly.

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        @momurda from a quick glance those appear to be all CIFS ISO repos that are AD tied, so we should be able to just remove those to fix that, right? I don't see anything else.

        momurdaM 1 Reply Last reply Reply Quote 1
        • momurdaM
          momurda @CitrixNewbJD
          last edited by

          @CitrixNewbJD
          No i dont think so.
          You got some work to do though
          Probably need to do:
          log into the san and change the creds for iscsi, disable ad authentication in xc, and then probably forget/reattach the sr

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • NerdyDadN
            NerdyDad
            last edited by

            I always try to make sure that I have an administrative local user to every system, just in case I cannot get to AD.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @momurda
              last edited by

              @momurda said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

              @CitrixNewbJD
              No i dont think so.
              You got some work to do though
              Probably need to do:
              log into the san and change the creds for iscsi, disable ad authentication in xc, and then probably forget/reattach the sr

              I didn't see it on the iSCSI, darn it. Still fixable, but more work.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @NerdyDad
                last edited by

                @NerdyDad said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                I always try to make sure that I have an administrative local user to every system, just in case I cannot get to AD.

                That, and never have AD on top of something that depends on it. That's like locking your keys in your car.

                NerdyDadN 1 Reply Last reply Reply Quote 3
                • NerdyDadN
                  NerdyDad @scottalanmiller
                  last edited by

                  @scottalanmiller said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                  @NerdyDad said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                  I always try to make sure that I have an administrative local user to every system, just in case I cannot get to AD.

                  That, and never have AD on top of something that depends on it. That's like locking your keys in your car.

                  Yup. Our SAN is isolated from the rest of the house network physically. All authentication between the SAN and the host should never even touch AD just in case of things like this.

                  Sometimes playing what-if is a good exercise to keep bad things from happening as far as security, reliability, and recovery.

                  1 Reply Last reply Reply Quote 1
                  • momurdaM
                    momurda @scottalanmiller
                    last edited by

                    @scottalanmiller
                    Yes the cifs repos can be forgotten for now. I doubt there is anything important there in the iso repo.
                    @CitrixNewbJD
                    Before you do anything else, make sure you have the root pw for your xs servers as disabling AD integration will force you to use them.

                    momurdaM C 2 Replies Last reply Reply Quote 3
                    • momurdaM
                      momurda @momurda
                      last edited by

                      Unless you have a DC that you can get working, ie one not attached to your shared storage. Perhaps you have a physical dc somewhere? Unlikely i know.

                      C 1 Reply Last reply Reply Quote 1
                      • sealS
                        seal
                        last edited by

                        @CitrixNewbJD This is Frank. I hope Scott and the gang here can help get you back operational quickly. To touch on a topic that was mentioned earlier, VMs from Xen can be imported and converted on the fly. As long as the Scale nodes can browse to the VM files (.vhd) on the storage, the XenServer functional state doesn't matter.

                        C 1 Reply Last reply Reply Quote 1
                        • C
                          CitrixNewbJD @momurda
                          last edited by

                          @momurda

                          Having been through this once before, and learning the hard way, I do normally have a physical DC. Despite my warnings, because I know that we do not currently have one here, I was told to bring it all down. And here we are. We do not have a physical DC.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • C
                            CitrixNewbJD @momurda
                            last edited by

                            @momurda

                            I've been using the root authentication for everything.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • C
                              CitrixNewbJD @seal
                              last edited by

                              @seal

                              Frank, can we speak on the phone for a minute so I can be sure I can intelligently talk to the guy when demanding his money?

                              1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @CitrixNewbJD
                                last edited by

                                @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                @momurda

                                Having been through this once before, and learning the hard way, I do normally have a physical DC.

                                This is absolutely the wrong response. You should never have a physical DC, ever. There is zero issues here with virtualization. There are two problems....

                                • Zero AD redundancy
                                • An inverted pyramid of doom (single storage for all systems)

                                Fixing either of those anti-practices would have saved you. Physical would have zero benefit and is the polar opposite of the reaction that you should have.

                                DashrenderD 1 Reply Last reply Reply Quote 1
                                • scottalanmillerS
                                  scottalanmiller @CitrixNewbJD
                                  last edited by

                                  @CitrixNewbJD said in XenServer 6.2 servers down. I have no Xen skill. Most likely networking? Help!:

                                  @momurda

                                  I've been using the root authentication for everything.

                                  So we are safe there.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    More on the IPOD: http://www.smbitjournal.com/2013/06/the-inverted-pyramid-of-doom/

                                    And in video form from MangoCon:

                                    Youtube Video

                                    1 Reply Last reply Reply Quote 1
                                    • C
                                      CitrixNewbJD
                                      last edited by

                                      So, when looking for places to turn off AD integration, I see this...

                                      0_1482873847039_Screenshot 2016-12-27 15.23.59.png

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller
                                        last edited by

                                        It's not pool integration that is the issue, it's SAN integration. Check the SAN (PowerVault) interface instead.

                                        1 Reply Last reply Reply Quote 2
                                        • C
                                          CitrixNewbJD
                                          last edited by

                                          @seal Just came across these two items on the SAN interface. Dental_Data, Spindlemedia, are critical and it looks like those VDs failed.

                                          PROFILE FOR STORAGE ARRAY: MDS-Spindle01 (12/27/16 3:28:58 PM) 
                                           
                                           
                                          STANDARD VIRTUAL DISKS------------------------------ 
                                           
                                          SUMMARY 
                                           
                                             Number of standard virtual disks: 3 
                                           
                                             See other Virtual Disks sub-tabs for premium feature information. 
                                           
                                           
                                             NAME          STATUS  CAPACITY  RAID LEVEL  DISK GROUP  DRIVE TYPE   
                                             Dental_Data   Failed  1.495 TB  5           0           SAS          
                                             SpindleMedia  Failed  2.862 TB  5           0           SAS          
                                             Virtual       Failed  1.367 TB  5           0           SAS          
                                           
                                          DETAILS 
                                           
                                           
                                             Virtual Disk name:                      Dental_Data                                       
                                                                                                                                       
                                                Virtual Disk status:                 Failed                                            
                                                                                                                                       
                                                Capacity:                            1.495 TB                                          
                                                Virtual Disk world-wide identifier:  60:02:4e:80:00:7b:78:6a:00:00:04:13:4a:96:70:f3   
                                                Subsystem ID (SSID):                 1                                                 
                                                Associated disk group:               0                                                 
                                                RAID level:                          5                                                 
                                                                                                                                       
                                                Physical Disk type:                  Serial Attached SCSI (SAS)                        
                                                Enclosure loss protection:           No                                                
                                                                                                                                       
                                                Preferred owner:                     RAID Controller Module in slot 1                  
                                                Current owner:                       RAID Controller Module in slot 1                  
                                           
                                           
                                                Segment size:                                       128 KB     
                                                Capacity reserved for future segment size changes:  Yes        
                                                Maximum future segment size:                        2,048 KB   
                                                Modification priority:                              High       
                                           
                                           
                                                Read cache:                            Enabled    
                                                Write cache:                           Enabled    
                                                   Write cache without batteries:      Disabled   
                                                   Write cache with mirroring:         Enabled    
                                                Flush write cache after (in seconds):  10.00      
                                                Dynamic cache read prefetch:           Enabled    
                                                                                                  
                                                Enable background media scan:          Enabled    
                                                Media scan with consistency check:     Enabled    
                                                                                                  
                                                Pre-Read consistency check:            Disabled   
                                           
                                           
                                             Virtual Disk name:                      SpindleMedia                                      
                                                                                                                                       
                                                Virtual Disk status:                 Failed                                            
                                                                                                                                       
                                                Capacity:                            2.862 TB                                          
                                                Virtual Disk world-wide identifier:  60:02:4e:80:00:70:ed:06:00:00:07:f5:4d:ba:7b:fb   
                                                Subsystem ID (SSID):                 2                                                 
                                                Associated disk group:               0                                                 
                                                RAID level:                          5                                                 
                                                                                                                                       
                                                Physical Disk type:                  Serial Attached SCSI (SAS)                        
                                                Enclosure loss protection:           No                                                
                                                                                                                                       
                                                Preferred owner:                     RAID Controller Module in slot 0                  
                                                Current owner:                       RAID Controller Module in slot 1                  
                                           
                                           
                                                Segment size:                                       128 KB     
                                                Capacity reserved for future segment size changes:  Yes        
                                                Maximum future segment size:                        2,048 KB   
                                                Modification priority:                              High       
                                           
                                           
                                                Read cache:                            Enabled    
                                                Write cache:                           Enabled    
                                                   Write cache without batteries:      Disabled   
                                                   Write cache with mirroring:         Enabled    
                                                Flush write cache after (in seconds):  10.00      
                                                Dynamic cache read prefetch:           Enabled    
                                                                                                  
                                                Enable background media scan:          Enabled    
                                                Media scan with consistency check:     Enabled    
                                                                                                  
                                                Pre-Read consistency check:            Disabled   
                                           
                                           
                                             Virtual Disk name:                      Virtual                                           
                                                                                                                                       
                                                Virtual Disk status:                 Failed                                            
                                                                                                                                       
                                                Capacity:                            1.367 TB                                          
                                                Virtual Disk world-wide identifier:  60:02:4e:80:00:70:ed:06:00:00:04:31:4a:96:73:09   
                                                Subsystem ID (SSID):                 0                                                 
                                                Associated disk group:               0                                                 
                                                RAID level:                          5                                                 
                                                                                                                                       
                                                Physical Disk type:                  Serial Attached SCSI (SAS)                        
                                                Enclosure loss protection:           No                                                
                                                                                                                                       
                                                Preferred owner:                     RAID Controller Module in slot 0                  
                                                Current owner:                       RAID Controller Module in slot 1                  
                                           
                                           
                                                Segment size:                                       128 KB     
                                                Capacity reserved for future segment size changes:  Yes        
                                                Maximum future segment size:                        2,048 KB   
                                                Modification priority:                              High       
                                           
                                           
                                                Read cache:                            Enabled    
                                                Write cache:                           Enabled    
                                                   Write cache without batteries:      Disabled   
                                                   Write cache with mirroring:         Enabled    
                                                Flush write cache after (in seconds):  10.00      
                                                Dynamic cache read prefetch:           Enabled    
                                                                                                  
                                                Enable background media scan:          Enabled    
                                                Media scan with consistency check:     Enabled    
                                                                                                  
                                                Pre-Read consistency check:            Disabled   
                                          

                                          0_1482874726865_Screenshot 2016-12-27 15.38.36.png

                                          1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller
                                            last edited by

                                            Oh look, on top of everything else, they left you with RAID 5, too. Figures. Whoever set this up really set you up for failure.

                                            1 Reply Last reply Reply Quote 2
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