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    Domain user logs in and is immediately logged out

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    • DustinB3403D
      DustinB3403 @Dashrender
      last edited by

      @Dashrender this issue only effects the one user, and no others on the same device.

      either way, any pointers?

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        I don't recall the name of the tool, but there was a tool what would log everything done during a logon process, you could google that.

        Also, you could manually load their registry and look at the autorun options.

        1 Reply Last reply Reply Quote 1
        • DustinB3403D
          DustinB3403 @Dashrender
          last edited by

          @Dashrender said in Domain user logs in and is immediately logged out:

          Anything in the event log?

          Which logs should I be looking for, nothing stands out to me as an issue here.

          1 Reply Last reply Reply Quote 0
          • coliverC
            coliver
            last edited by coliver

            Backup and then blow the user profile away. No use trying to recover it.

            DashrenderD DustinB3403D 2 Replies Last reply Reply Quote 3
            • DashrenderD
              Dashrender @coliver
              last edited by

              @coliver said in Domain user logs in and is immediately logged out:

              Backup and then blow the user profile away. No use trying to recover it.

              Sadly, in the OP he said that wasn't really an option.

              coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
              • coliverC
                coliver @Dashrender
                last edited by

                @Dashrender said in Domain user logs in and is immediately logged out:

                @coliver said in Domain user logs in and is immediately logged out:

                Backup and then blow the user profile away. No use trying to recover it.

                Sadly, in the OP he said that wasn't really an option.

                Right... but that's the problem. It sounds like a corrupt user profile, you really can't login to it in its current state.

                You can change the state via the registry.

                HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
                

                There should be two registry keys with the same name, except one has a .bak after it. Change the one without to .backup and remove .bak. Restart the machine. That should get you back into the profile... but no guarantees it won't just corrupt again as soon as you try to login.

                DustinB3403D 1 Reply Last reply Reply Quote 0
                • DustinB3403D
                  DustinB3403 @coliver
                  last edited by

                  @coliver said in Domain user logs in and is immediately logged out:

                  Backup and then blow the user profile away. No use trying to recover it.

                  Yeah not an option. We're looking for emails that may still be held in the local user profile, the user account was disabled on AD (which then marks the email account for deletion on office365) after 30 days.

                  So if there is any chance that I can get into this account and see what the mailbox still has cached would be critical.

                  Of course the mailbox matter is a different issue entirely that I need to address.

                  coliverC 1 Reply Last reply Reply Quote 0
                  • coliverC
                    coliver @DustinB3403
                    last edited by

                    @DustinB3403 said in Domain user logs in and is immediately logged out:

                    @coliver said in Domain user logs in and is immediately logged out:

                    Backup and then blow the user profile away. No use trying to recover it.

                    Yeah not an option. We're looking for emails that may still be held in the local user profile, the user account was disabled on AD (which then marks the email account for deletion on office365) after 30 days.

                    So if there is any chance that I can get into this account and see what the mailbox still has cached would be critical.

                    Of course the mailbox matter is a different issue entirely that I need to address.

                    Can you just browse the local folders? There should be an outlook cache file in the users directory.

                    DustinB3403D DashrenderD 2 Replies Last reply Reply Quote 1
                    • DustinB3403D
                      DustinB3403 @coliver
                      last edited by

                      @coliver said in Domain user logs in and is immediately logged out:

                      @Dashrender said in Domain user logs in and is immediately logged out:

                      @coliver said in Domain user logs in and is immediately logged out:

                      Backup and then blow the user profile away. No use trying to recover it.

                      Sadly, in the OP he said that wasn't really an option.

                      Right... but that's the problem. It sounds like a corrupt user profile, you really can't login to it in its current state.

                      You can change the state via the registry.

                      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
                      

                      There should be two registry keys with the same name, except one has a .bak after it. Change the one without to .backup and remove .bak. Restart the machine. That should get you back into the profile... but no guarantees it won't just corrupt again as soon as you try to login.

                      No, no .bak registry for the account.

                      The employee's registry file is there though.

                      coliverC 1 Reply Last reply Reply Quote 0
                      • DustinB3403D
                        DustinB3403 @coliver
                        last edited by

                        @coliver said in Domain user logs in and is immediately logged out:

                        @DustinB3403 said in Domain user logs in and is immediately logged out:

                        @coliver said in Domain user logs in and is immediately logged out:

                        Backup and then blow the user profile away. No use trying to recover it.

                        Yeah not an option. We're looking for emails that may still be held in the local user profile, the user account was disabled on AD (which then marks the email account for deletion on office365) after 30 days.

                        So if there is any chance that I can get into this account and see what the mailbox still has cached would be critical.

                        Of course the mailbox matter is a different issue entirely that I need to address.

                        Can you just browse the local folders? There should be an outlook cache file in the users directory.

                        Tried looking for it, and I don't see any of the files I need.

                        Looking for a local cache of outlook, so a PST or OST file.

                        coliverC 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @coliver
                          last edited by

                          @coliver said in Domain user logs in and is immediately logged out:

                          @DustinB3403 said in Domain user logs in and is immediately logged out:

                          @coliver said in Domain user logs in and is immediately logged out:

                          Backup and then blow the user profile away. No use trying to recover it.

                          Yeah not an option. We're looking for emails that may still be held in the local user profile, the user account was disabled on AD (which then marks the email account for deletion on office365) after 30 days.

                          So if there is any chance that I can get into this account and see what the mailbox still has cached would be critical.

                          Of course the mailbox matter is a different issue entirely that I need to address.

                          Can you just browse the local folders? There should be an outlook cache file in the users directory.

                          Ok now with more information, this ^ why not browse for the Outlook cache file?

                          1 Reply Last reply Reply Quote 0
                          • coliverC
                            coliver @DustinB3403
                            last edited by

                            @DustinB3403 said in Domain user logs in and is immediately logged out:

                            @coliver said in Domain user logs in and is immediately logged out:

                            @Dashrender said in Domain user logs in and is immediately logged out:

                            @coliver said in Domain user logs in and is immediately logged out:

                            Backup and then blow the user profile away. No use trying to recover it.

                            Sadly, in the OP he said that wasn't really an option.

                            Right... but that's the problem. It sounds like a corrupt user profile, you really can't login to it in its current state.

                            You can change the state via the registry.

                            HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
                            

                            There should be two registry keys with the same name, except one has a .bak after it. Change the one without to .backup and remove .bak. Restart the machine. That should get you back into the profile... but no guarantees it won't just corrupt again as soon as you try to login.

                            No, no .bak registry for the account.

                            The employee's registry file is there though.

                            Hmm, that's interesting. Have a look at scheduled tasks on that machine. Is there anything running at user login?

                            1 Reply Last reply Reply Quote 0
                            • coliverC
                              coliver @DustinB3403
                              last edited by

                              @DustinB3403 said in Domain user logs in and is immediately logged out:

                              @coliver said in Domain user logs in and is immediately logged out:

                              @DustinB3403 said in Domain user logs in and is immediately logged out:

                              @coliver said in Domain user logs in and is immediately logged out:

                              Backup and then blow the user profile away. No use trying to recover it.

                              Yeah not an option. We're looking for emails that may still be held in the local user profile, the user account was disabled on AD (which then marks the email account for deletion on office365) after 30 days.

                              So if there is any chance that I can get into this account and see what the mailbox still has cached would be critical.

                              Of course the mailbox matter is a different issue entirely that I need to address.

                              Can you just browse the local folders? There should be an outlook cache file in the users directory.

                              Tried looking for it, and I don't see any of the files I need.

                              Looking for a local cache of outlook, so a PST or OST file.

                              Then, unfortunately, it seems like local caching was turned off. If the cache was on you would see both PST and OST files.

                              DashrenderD DustinB3403D 2 Replies Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @coliver
                                last edited by

                                @coliver said in Domain user logs in and is immediately logged out:

                                @DustinB3403 said in Domain user logs in and is immediately logged out:

                                @coliver said in Domain user logs in and is immediately logged out:

                                @DustinB3403 said in Domain user logs in and is immediately logged out:

                                @coliver said in Domain user logs in and is immediately logged out:

                                Backup and then blow the user profile away. No use trying to recover it.

                                Yeah not an option. We're looking for emails that may still be held in the local user profile, the user account was disabled on AD (which then marks the email account for deletion on office365) after 30 days.

                                So if there is any chance that I can get into this account and see what the mailbox still has cached would be critical.

                                Of course the mailbox matter is a different issue entirely that I need to address.

                                Can you just browse the local folders? There should be an outlook cache file in the users directory.

                                Tried looking for it, and I don't see any of the files I need.

                                Looking for a local cache of outlook, so a PST or OST file.

                                Then, unfortunately, it seems like local caching was turned off. If the cache was on you would see both PST and OST files.

                                Right, if the files aren't there, then they just aren't there.

                                1 Reply Last reply Reply Quote 0
                                • DustinB3403D
                                  DustinB3403 @coliver
                                  last edited by

                                  @coliver said in Domain user logs in and is immediately logged out:

                                  @DustinB3403 said in Domain user logs in and is immediately logged out:

                                  @coliver said in Domain user logs in and is immediately logged out:

                                  @DustinB3403 said in Domain user logs in and is immediately logged out:

                                  @coliver said in Domain user logs in and is immediately logged out:

                                  Backup and then blow the user profile away. No use trying to recover it.

                                  Yeah not an option. We're looking for emails that may still be held in the local user profile, the user account was disabled on AD (which then marks the email account for deletion on office365) after 30 days.

                                  So if there is any chance that I can get into this account and see what the mailbox still has cached would be critical.

                                  Of course the mailbox matter is a different issue entirely that I need to address.

                                  Can you just browse the local folders? There should be an outlook cache file in the users directory.

                                  Tried looking for it, and I don't see any of the files I need.

                                  Looking for a local cache of outlook, so a PST or OST file.

                                  Then, unfortunately, it seems like local caching was turned off. If the cache was on you would see both PST and OST files.

                                  Yeah that is what it looks like...

                                  1 Reply Last reply Reply Quote 0
                                  • NattNattN
                                    NattNatt
                                    last edited by NattNatt

                                    EDIT: Sorry just read through the thread, can't be any help 😞

                                    1 Reply Last reply Reply Quote 0
                                    • wirestyle22W
                                      wirestyle22
                                      last edited by

                                      @DustinB3403 😞 Been there

                                      1 Reply Last reply Reply Quote 0
                                      • DustinB3403D
                                        DustinB3403
                                        last edited by

                                        Yeah and a litigation hold or migrating the mailbox to a shared mailbox would've been all that is needed.

                                        I want to say the 4 words you should never say.....

                                        coliverC wirestyle22W 2 Replies Last reply Reply Quote 0
                                        • coliverC
                                          coliver @DustinB3403
                                          last edited by coliver

                                          @DustinB3403 said in Domain user logs in and is immediately logged out:

                                          Yeah and a litigation hold or migrating the mailbox to a shared mailbox would've been all that is needed.

                                          I want to say the 4 words you should never say.....

                                          I'm sorry you lost it? No that's 5 words.

                                          I can't help you? That's 4.

                                          1 Reply Last reply Reply Quote 0
                                          • wirestyle22W
                                            wirestyle22 @DustinB3403
                                            last edited by

                                            @DustinB3403 said in Domain user logs in and is immediately logged out:

                                            Yeah and a litigation hold or migrating the mailbox to a shared mailbox would've been all that is needed.

                                            I want to say the 4 words you should never say.....

                                            is it "i cant do that"?

                                            1 Reply Last reply Reply Quote 0
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