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    ConnectWise Control (ScreenConnect) Free

    Scheduled Pinned Locked Moved IT Discussion
    24 Posts 10 Posters 3.9k Views
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    • AdamFA
      AdamF
      last edited by

      Great! An easier way to support my parents and family....

      NashBrydgesN 1 Reply Last reply Reply Quote 0
      • NashBrydgesN
        NashBrydges @AdamF
        last edited by

        @fuznutz04 said in ConnectWise Control (ScreenConnect) Free:

        Great! An easier way to support my parents and family....

        Ever call your parents to speak to your father and dread the fact that your mother answered the phone before he did? Because she always hijacks calls with some random computer problem she's having? Lol. Welcome to my world.

        AdamFA Minion QueenM 2 Replies Last reply Reply Quote 2
        • AdamFA
          AdamF @NashBrydges
          last edited by

          @NashBrydges I think this is universal. 🙂

          1 Reply Last reply Reply Quote 1
          • Minion QueenM
            Minion Queen @NashBrydges
            last edited by

            @NashBrydges said in ConnectWise Control (ScreenConnect) Free:

            @fuznutz04 said in ConnectWise Control (ScreenConnect) Free:

            Great! An easier way to support my parents and family....

            Ever call your parents to speak to your father and dread the fact that your mother answered the phone before he did? Because she always hijacks calls with some random computer problem she's having? Lol. Welcome to my world.

            I think we all have that problem, though it's the dad I want to avoid and the mom who is more technical in my in-laws house at least.

            1 Reply Last reply Reply Quote 1
            • BRRABillB
              BRRABill
              last edited by

              I never moved off TeamViewer, so maybe I will give this a shot.

              1 Reply Last reply Reply Quote 1
              • thanksajdotcomT
                thanksajdotcom
                last edited by

                Awesome!

                1 Reply Last reply Reply Quote 0
                • RojoLocoR
                  RojoLoco
                  last edited by

                  I signed up for the free one, and it tells me I have 14 days remaining in my trial. I thought this was supposed to be free?

                  BRRABillB 1 Reply Last reply Reply Quote 0
                  • BRRABillB
                    BRRABill @RojoLoco
                    last edited by

                    @RojoLoco said in ConnectWise Control (ScreenConnect) Free:

                    I signed up for the free one, and it tells me I have 14 days remaining in my trial. I thought this was supposed to be free?

                    Maybe it switches to the free one after 14 days.

                    scottalanmillerS RojoLocoR 2 Replies Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @BRRABill
                      last edited by

                      @BRRABill said in ConnectWise Control (ScreenConnect) Free:

                      @RojoLoco said in ConnectWise Control (ScreenConnect) Free:

                      I signed up for the free one, and it tells me I have 14 days remaining in my trial. I thought this was supposed to be free?

                      Maybe it switches to the free one after 14 days.

                      That would be my guess.

                      1 Reply Last reply Reply Quote 0
                      • RojoLocoR
                        RojoLoco @BRRABill
                        last edited by

                        @BRRABill said in ConnectWise Control (ScreenConnect) Free:

                        @RojoLoco said in ConnectWise Control (ScreenConnect) Free:

                        I signed up for the free one, and it tells me I have 14 days remaining in my trial. I thought this was supposed to be free?

                        Maybe it switches to the free one after 14 days.

                        Actually, I figured it out. I breezed right through the signup, and it auto-logged me into my existing SC account (work email). After redoing it w/ my personal email, it's all sorted. Pretty slick, too, I've never used it before.

                        1 Reply Last reply Reply Quote 1
                        • LG at ConnectWiseL
                          LG at ConnectWise
                          last edited by

                          Glad to hear the great feed back! If you have any questions, feel free to reach out.

                          scottalanmillerS 1 Reply Last reply Reply Quote 3
                          • scottalanmillerS
                            scottalanmiller @LG at ConnectWise
                            last edited by

                            @LG-at-ConnectWise said in ConnectWise Control (ScreenConnect) Free:

                            Glad to hear the great feed back! If you have any questions, feel free to reach out.

                            Welcome to the community! Lots of ScreenConnect users here.

                            LG at ConnectWiseL 1 Reply Last reply Reply Quote 0
                            • LG at ConnectWiseL
                              LG at ConnectWise @scottalanmiller
                              last edited by

                              @scottalanmiller Thanks! And happy to hear that 🙂

                              scottalanmillerS 2 Replies Last reply Reply Quote 1
                              • scottalanmillerS
                                scottalanmiller @LG at ConnectWise
                                last edited by

                                @LG-at-ConnectWise said in ConnectWise Control (ScreenConnect) Free:

                                @scottalanmiller Thanks! And happy to hear that 🙂

                                I'm one of them 🙂

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender
                                  last edited by

                                  I moved to SC after the price hike at LMI.

                                  Overall I'm pretty happy with the solution.

                                  1 Reply Last reply Reply Quote 2
                                  • scottalanmillerS
                                    scottalanmiller @LG at ConnectWise
                                    last edited by

                                    @LG-at-ConnectWise we do have one open support issue that maybe you can help us with on here. @gjacobse is working with someone on that for the past two weeks but he's had a family emergency so we've fallen behind on keeping up with that.

                                    LG at ConnectWiseL 1 Reply Last reply Reply Quote 1
                                    • LG at ConnectWiseL
                                      LG at ConnectWise @scottalanmiller
                                      last edited by

                                      @scottalanmiller Sure, I am happy to - whats up?

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @LG at ConnectWise
                                        last edited by

                                        @LG-at-ConnectWise said in ConnectWise Control (ScreenConnect) Free:

                                        @scottalanmiller Sure, I am happy to - whats up?

                                        I can post a full thread for troubleshooting if you like. We have one SC server on Linux (we have several, only one has the issue currently) and it is spiking CPU loads like crazy and the service goes offline temporarily. Server itself stays up, just heavily loaded. Nginx in front for the portal, but the service itself is direct.

                                        1 Reply Last reply Reply Quote 0
                                        • LG at ConnectWiseL
                                          LG at ConnectWise
                                          last edited by

                                          Gotcha! This would require a service ticket - once you enter that, send me the ticket number and I can follow up and make sure it is addressed quickly.

                                          scottalanmillerS 2 Replies Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @LG at ConnectWise
                                            last edited by

                                            @LG-at-ConnectWise said in ConnectWise Control (ScreenConnect) Free:

                                            Gotcha! This would require a service ticket - once you enter that, send me the ticket number and I can follow up and make sure it is addressed quickly.

                                            It's been in a ticket for a while and is probably waiting on some info from us as @gjacobse was the coordinator on it and far, far more pressing matters took over so it had to be put on a back burner. We are able to live with the issues temporarily 🙂 We will get the ticket number and info for you as soon as we can.

                                            1 Reply Last reply Reply Quote 2
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