Have You Heard of ATT Toggle?



  • I met with our ATT rep today and learned something I thought was very interesting. Many may or may not know ATT is trying to get into the SaaS / colocation / cloud / consulting market. My rep reiterated that they do not want to be known as justa telecommunications company. Apparently they are partnered with Microsoft and offer O365 (along with US-based tech support), with Box for things like file sharing and storage, and with MDM platforms like MobileIron and Airwatch.

    But something I really enjoyed hearing about was ATT Toggle: https://www.wireless.att.com/businesscenter/solutions/industry-solutions/mobile-productivity-solutions/toggle.jsp. It's kind of like they combined a soft phone app's functionality with the containerized approach many MDM platforms use to come up with something that gives the phone a true dual persona, and then they added to it split billing and data usage tracking for company and user. I can see how this would be something both businesses and employees would like. The businesses would only have to pay for data usage that was just for business and could control what business data and apps are accessible to the user. From a user perspective, they get a dedicated business number that is attached to their cell phone with no need to give out the personal number.

    I realize you could get pretty close to this with something like MaaS360 and a soft phone app inside the container, but I've not seen anything quite like this. Has anyone out there used it?



  • If only it were on a good network. But we'll never know. 😉



  • @scottalanmiller said:

    If only it were on a good network. But we'll never know. 😉

    Your mileage may vary. I've maintained a fleet of 40 AT&T phones, and they've had excellent service throughout the country, as well as in Europe, China, and even Mauritius.



  • I'm with Alex on this one. I had Sprint for over 10 years. It did nothing but get worse over time. I finally left them last summer for AT&T and couldn't be happier. And now with their European like plans (base plan $100 for 10 GB shared data and unlimited text and voice mins + $15 per number) I'm saving even over what i was paying sprint before, and I have super fast internet (so fast that I hate using wireless anyplace but home because the 4G is faster).



  • @alexntg said:

    @scottalanmiller said:

    If only it were on a good network. But we'll never know. 😉

    Your mileage may vary. I've maintained a fleet of 40 AT&T phones, and they've had excellent service throughout the country, as well as in Europe, China, and even Mauritius.

    Two of us once drive from the VA coast to the mountains. On that drive his AT&T phone never got a signal. My Verizon held a data connection without dropping. Three hours if driving!



  • Where I am now TM and Verizon are the only working options.



  • The reality is it really does depend on the area. On I-80 (unless something changes) from Lincoln, NE to Denver the only thing that works is Tmobile or ATT.



  • @scottalanmiller ATT must be a option for you? No?

    I just switch to ATT and have been very happy.



  • It will be a long time before I trust Sprint again. Hopefully SoftBank can turn them around. So that means AT&T or Verizon in the St. Louis market. T-Mobile is improving, but the coverage is not there yet IMO.

    For me, it is AT&T over Verizon, but that is is like deciding if you want the red dragon or blue dragon to eat you for a snack? Both are big evil behemoths.



  • lol Scott tell my fiancee you get signal everywhere and she'll giggle. Her parents live in Western Maryland, I went to text someone and they said "you have to stand in the drive way, there is no service in the house". I looked at my phone and... full bars, looked at her phone and... nothing. At least my phone doesn't require me to stand in driveways to text lol.

    Secondly a VP was trying to send an email from a job site, had to chase his phone around in the air like he was flying a kite until he got a signal... he tripped and dropped his phone in a river. Once again, a feature ATT hasn't given me yet lol.



  • @Aaron-Studer said:

    @scottalanmiller ATT must be a option for you? No?

    I just switch to ATT and have been very happy.

    Nope. AT&T is specifically the one carrier with zero coverage here. None. Verizon and Tmobile are full strength. AT&T can't even make a call. Everyone who works here gets another phone if they had AT&T.



  • So now that we have all talked about different mobile carriers and how much we love / dislike them, is there any kind of feedback on ATT's Toggle product?



  • @NetworkNerd said:

    So now that we have all talked about different mobile carriers and how much we love / dislike them, is there any kind of feedback on ATT's Toggle product?

    Not specifically? To part of your OP, AT&T's been in the hosting/colo space for while, though they aren't quite the first name that comes to mind.



  • I'd only buy telecoms from a telecoms company. Best of luck to them with their all-encompassing we'll sell you anything approach but I fear it may not work to well for the customer when they need help. Call me skeptical.


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