Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires



  • http://www.wsj.com/articles/samsung-to-recall-galaxy-note-7-smartphone-1472805076

    I wonder why they don't just replace the faulty batteries?



  • Maybe you can go to a store and have them swapped.


  • Banned

    @Danp said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    I wonder why they don't just replace the faulty batteries?

    They probably don't have a working replacement yet.



  • Guess I may go with the iphone... it'll be a first for me. I have been having issues over the years with my android.



  • @prcssupport said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    Guess I may go with the iphone... it'll be a first for me. I have been having issues over the years with my android.

    I love my iPhone. Went to Android for a year and really regretted it. I like Android for non-critical tablets, but for my phone I take the iPhone every time.



  • @scottalanmiller said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    @prcssupport said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    Guess I may go with the iphone... it'll be a first for me. I have been having issues over the years with my android.

    I love my iPhone. Went to Android for a year and really regretted it. I like Android for non-critical tablets, but for my phone I take the iPhone every time.

    I'm glad to hear. .. I have always loved my android. I have used the galaxy note series for a while.

    Tools\apps are important to me.

    I use screenconnect, fing, and other tools to help me work quickly.
    What's your experience there?

    The other thing that was so hard with iPhone for me was storage. I will get the 128gb model.



  • I was a day one adopter of the Note 7. While the screen was beautiful and the camera top notch, it just felt so laggy for a new phone. I can honestly say my Note 5 was never laggy. In fact, I am back on my Note 5 while I await this Note 7 recall. I am missing the screen on the Note 7 but not the lag. I called Verizon and they have no info as of yet for exchanging for another Note 7 but would exchange for any other phone right now.

    I have nothing against the iPhone but I simply do prefer the customization options rather than the static icons, as I use widgets (and the Arrow Launcher) to their fullest.

    I'm tempted to go pure Android with the Nexus 6P since it still has a good camera and a price cut right now or wait for the new "Pixel" phones. I do have to say, I do use my Stylus more than I thought I would but I just have a bad taste in my mouth over the Note 7, mainly from the performance but also over the recall.



  • I'm waiting to hear what Apple announces tomorrow.



  • @scottalanmiller said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    I'm waiting to hear what Apple announces tomorrow.

    I'll be watching...especially since most of the staff here prefers iPhones for the simple fact it doesn't change much from year to year.

    I'm one of the 1% that still prefers Windows Phone but I know it is just too hard to support anymore.



  • @garak0410 said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    I'm one of the 1% that still prefers Windows Phone but I know it is just too hard to support anymore.

    @Dashrender finally gave up that ghost this summer when he needed a usable phone in Europe.



  • @JaredBusch said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    @garak0410 said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    I'm one of the 1% that still prefers Windows Phone but I know it is just too hard to support anymore.

    @Dashrender finally gave up that ghost this summer when he needed a usable phone in Europe.

    Sadly - he's right. I loved my Windows phone. Even the cheap 650XL ($299 I think) never seemed laggy. This isn't to say it was perfect. The Podcast app crashed on me all the time, and other than email/texting was the most widely used app for me.

    But I have a brand new Nexus 6P - and damn if it's not laggy. I've never not had an Android that had lag issues. I've had it about 2 months now and it's gotten laggy over the last 2 weeks. I've installed a few games in the last two weeks, as well as that potty locator app.

    But I'm hearing that Samsung phones suffer this same problem. What I'm hearing is that reviewers never see these problems because they only use the phone for upwards of a month before moving to the next phone they are reviewing, but shortly there after for normal people they really start to slow down have lag issues.

    I can't believe that I'm close to ready to give iPhone a try to get rid of these stupid problems.. That's one thing I have to give Steve Jobs - as much of an asshat as he apparently was, he demanded that things work correctly and for the long haul.



  • I've always been an Android guy. I had an iPhone 3 and 4, and went back to Android. It wasn't that I didn't like Apple's iOS... I just liked Android more.

    I do agree that some times Android can seem laggy, but I did not experience that at all for the 2 years I had my Note 3, and the ~2 years I've had my Note 4.



  • There are a lot of impatient Samsung fans out there but I'd rather err on the side of caution for sure. A lot of people wanted their replacement phones last week but I imagine it may be 2-3 more weeks, just to make sure they are safer.



  • @Dashrender said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    @JaredBusch said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    @garak0410 said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    I'm one of the 1% that still prefers Windows Phone but I know it is just too hard to support anymore.

    @Dashrender finally gave up that ghost this summer when he needed a usable phone in Europe.

    Sadly - he's right. I loved my Windows phone. Even the cheap 650XL ($299 I think) never seemed laggy. This isn't to say it was perfect. The Podcast app crashed on me all the time, and other than email/texting was the most widely used app for me.

    But I have a brand new Nexus 6P - and damn if it's not laggy. I've never not had an Android that had lag issues. I've had it about 2 months now and it's gotten laggy over the last 2 weeks. I've installed a few games in the last two weeks, as well as that potty locator app.

    But I'm hearing that Samsung phones suffer this same problem. What I'm hearing is that reviewers never see these problems because they only use the phone for upwards of a month before moving to the next phone they are reviewing, but shortly there after for normal people they really start to slow down have lag issues.

    I can't believe that I'm close to ready to give iPhone a try to get rid of these stupid problems.. That's one thing I have to give Steve Jobs - as much of an asshat as he apparently was, he demanded that things work correctly and for the long haul.

    With my short time on the Note 7, it had noticeable lag compared to my Note 5. I am back on the Note 5 as I await this recall mess and despite missing the stellar, curved screen of the Note 7, the Note 5 has not had much lag at all. It is one of the few phones with 6GB RAM if that matters. 🙂

    I have a 950xl that I would actual use on Verizon if I could, despite the whole app gap mess.



  • I had a Samsung Galaxy S4 for a bit, hated every day of it. Went back to Motorola, now I'm feeling the Android love again (always had Motorola before the Galaxy, loved them all).

    @Dashrender don't fall for "cool factor" sold to you by some fuckbag in a turtleneck.



  • @RojoLoco said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    I had a Samsung Galaxy S4 for a bit, hated every day of it. Went back to Motorola, now I'm feeling the Android love again (always had Motorola before the Galaxy, loved them all).

    @Dashrender don't fall for "cool factor" sold to you by some fuckbag in a turtleneck.

    After this Note 7 debacle and despite liking the option of a good stylus, I have really considered other options for my Android phone. Camera is number 1 feature for me and need it as good as a Galaxy 7 series.



  • @RojoLoco said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    I had a Samsung Galaxy S4 for a bit, hated every day of it. Went back to Motorola, now I'm feeling the Android love again (always had Motorola before the Galaxy, loved them all).

    @Dashrender don't fall for "cool factor" sold to you by some fuckbag in a turtleneck.

    LOL - turtleneck.. nice!

    Yeah I'm not - but it is true - in general the iPhones I've touched haven't had the lag that I constantly experience after several weeks of owning an android phone. I have the Nexus 6P - what should be one of the best damned phones on the planet... it's now 2 months and 5 days old and holy crap if it's not just sluggish as well! I reboot it at least once a day.

    I'm about to ensure I have a list of things I really care about and wipe it out and start over. I'm really hoping that it's like Windows - I just installed some app that it's just pissed about. wiping will hopefully get rid of that crap and I'll go back to only installing what I really need.



  • @Dashrender said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    @RojoLoco said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    I had a Samsung Galaxy S4 for a bit, hated every day of it. Went back to Motorola, now I'm feeling the Android love again (always had Motorola before the Galaxy, loved them all).

    @Dashrender don't fall for "cool factor" sold to you by some fuckbag in a turtleneck.

    LOL - turtleneck.. nice!

    Yeah I'm not - but it is true - in general the iPhones I've touched haven't had the lag that I constantly experience after several weeks of owning an android phone. I have the Nexus 6P - what should be one of the best damned phones on the planet... it's now 2 months and 5 days old and holy crap if it's not just sluggish as well! I reboot it at least once a day.

    I'm about to ensure I have a list of things I really care about and wipe it out and start over. I'm really hoping that it's like Windows - I just installed some app that it's just pissed about. wiping will hopefully get rid of that crap and I'll go back to only installing what I really need.

    Well, you've kept me from trying a Nexus 6P. Guess I'll wait on the Note 7 replacements but may always be a little wary of Samsung. As stated earlier, I could live with a 950xl if it would work on Verizon.



  • @garak0410 said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    @Dashrender said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    @RojoLoco said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    I had a Samsung Galaxy S4 for a bit, hated every day of it. Went back to Motorola, now I'm feeling the Android love again (always had Motorola before the Galaxy, loved them all).

    @Dashrender don't fall for "cool factor" sold to you by some fuckbag in a turtleneck.

    LOL - turtleneck.. nice!

    Yeah I'm not - but it is true - in general the iPhones I've touched haven't had the lag that I constantly experience after several weeks of owning an android phone. I have the Nexus 6P - what should be one of the best damned phones on the planet... it's now 2 months and 5 days old and holy crap if it's not just sluggish as well! I reboot it at least once a day.

    I'm about to ensure I have a list of things I really care about and wipe it out and start over. I'm really hoping that it's like Windows - I just installed some app that it's just pissed about. wiping will hopefully get rid of that crap and I'll go back to only installing what I really need.

    Well, you've kept me from trying a Nexus 6P. Guess I'll wait on the Note 7 replacements but may always be a little wary of Samsung. As stated earlier, I could live with a 950xl if it would work on Verizon.

    You don't know how utterly unhappy I am that I have this problem with this phone.

    As Scott has mentioned in the past, his experience with Android has never been great, maybe not even good. Sadly if I look at it objectively I have to admit the same.
    I think my first Android was the HTC EVO - it was tolerable, then I kinda forget what I had for a while, then I had a Galaxy S4. It had the same issues this Nexus 6P has - laggy screens, and general slowness. Then I moved over to the Windows phone, the cheap 530 then upgraded to the 630XL. These phones weren't perfect, but much closer than any android phone I'd used to the point.

    As most of you know I got the Nexus 6P before my trip. It was awesome on my trip, great pictures, never lagged, was great! But, now that I'm home, I've installed a few more apps on it, but not a ton, now it's lagging horribly.



  • @Dashrender said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    @garak0410 said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    @Dashrender said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    @RojoLoco said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    I had a Samsung Galaxy S4 for a bit, hated every day of it. Went back to Motorola, now I'm feeling the Android love again (always had Motorola before the Galaxy, loved them all).

    @Dashrender don't fall for "cool factor" sold to you by some fuckbag in a turtleneck.

    LOL - turtleneck.. nice!

    Yeah I'm not - but it is true - in general the iPhones I've touched haven't had the lag that I constantly experience after several weeks of owning an android phone. I have the Nexus 6P - what should be one of the best damned phones on the planet... it's now 2 months and 5 days old and holy crap if it's not just sluggish as well! I reboot it at least once a day.

    I'm about to ensure I have a list of things I really care about and wipe it out and start over. I'm really hoping that it's like Windows - I just installed some app that it's just pissed about. wiping will hopefully get rid of that crap and I'll go back to only installing what I really need.

    Well, you've kept me from trying a Nexus 6P. Guess I'll wait on the Note 7 replacements but may always be a little wary of Samsung. As stated earlier, I could live with a 950xl if it would work on Verizon.

    You don't know how utterly unhappy I am that I have this problem with this phone.

    As Scott has mentioned in the past, his experience with Android has never been great, maybe not even good. Sadly if I look at it objectively I have to admit the same.
    I think my first Android was the HTC EVO - it was tolerable, then I kinda forget what I had for a while, then I had a Galaxy S4. It had the same issues this Nexus 6P has - laggy screens, and general slowness. Then I moved over to the Windows phone, the cheap 530 then upgraded to the 630XL. These phones weren't perfect, but much closer than any android phone I'd used to the point.

    As most of you know I got the Nexus 6P before my trip. It was awesome on my trip, great pictures, never lagged, was great! But, now that I'm home, I've installed a few more apps on it, but not a ton, now it's lagging horribly.

    I can honestly agree about the lag. We had Windows MOBILE 6.5 phones for a while before jumping to Android. We went with the S2 variant Captivate and then on to the Skyrocket (S3 I believe.) Lag and reboots are what I remember the most despite having apps. We moved to Windows Phone 8 and absolutely were extremely happy. When the writing was on the wall with Windows Phone, I decided to go back to Android but I was very wary. I have to say the Note 5 is a very speedy phone. When on the Note 7 before the recall, loved the screen and cameras but hated the lag.

    So my decision now is to stay on the Note 5 (screen feels like a step back after the Note 7)...try an iPhone 7+ or suffer with the lag on the Note 7, hoping an update will solve it.

    All in all, Android lag is a real thing...



  • I came across this article a while back, it made me rethink my dependance and how much I overlooked the issues I had with my Note3

    http://iphone.appleinsider.com/articles/16/07/18/us-armys-special-operations-switching-tactical-kit-from-android-to-iphone---report



  • @prcssupport said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    I came across this article a while back, it made me rethink my dependance and how much I overlooked the issues I had with my Note3

    http://iphone.appleinsider.com/articles/16/07/18/us-armys-special-operations-switching-tactical-kit-from-android-to-iphone---report

    Same reason that we use iPhone as heavy travelers. The reliability issues on Android are just not okay when your safety depends on it all of the time.



  • I have tried Android, IPhone and Windows phones literally side by side. Windows phone was good in theory but not in practice. Android is just not stable period. Because anyone can make an app well the over all performance suffers. IPhone is just plain the most stable everywhere across the board.

    All phones have something that sucks but the least sucky is IPhone in my opinion.



  • I've had an over all pleasant experience on Android and iDevices. I rarely have the stability or lag problems with Android that other folks here seem to have.

    I will happily use any device somebody will give me. If I have a choice, it will likely be an Android device... but that's just me.



  • @dafyre said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    I've had an over all pleasant experience on Android and iDevices. I rarely have the stability or lag problems with Android that other folks here seem to have.

    I will happily use any device somebody will give me. If I have a choice, it will likely be an Android device... but that's just me.

    I'm with you here. Never had the lagging issue with Android that other mention. Even my little Moto E (2nd Gen) was lighting fast when doing basic email, web browsing, etc. The only issue it had was the lack of onboard storage. I have a Moto X Pure now and have never had any issues with lag or stability. I had the Moto E for a year and have had the Moto X Pure for a bit over a month. Prior to those I had an LG G3 and a Note 2.



  • I had a 3Gs iPhone then switched to Android for 3 consecutive phones. I even gave SAM a hard time about carrying a silly iPhone. When it came time for a new phone this year, I went with the iPhone SE. I was tired of my Android getting laggy after a couple of months, then getting software updates for over a year after they were released. (My S5 was on Lolipop, and N was in Beta when I switched.). I also wanted a smaller screen, because I hate carrying a 5.5 inch phone in a case in dress pant pockets. It looks like you are trying to smuggle a pop tart. I switched back and I love it. Rock solid, and everything just works. I listen to podcasts at work, and I love having a pair of headphones that pause and work 100% of the time. I don't have to unlock my phone and fiddle around trying to find the right app when my boss walks up out of nowhere to talk to me. I also enjoy days like today when iOS 10 will be released at noon. I will download it with everyone else, and install it with no bloatware, no waiting on Samsung then Verizon.



  • Back to the Note 7 for a moment. I know this has been a herculean issue for Samsung but I wonder when the fixed models will ship...I am thinking, realistically, 1-2 more weeks, perhaps longer...I know that won't please a lot of people but I imagine they are performing extensive testing.



  • @garak0410 Isn't it just the batteries that need replaced?



  • @Danp said in Samsung to Recall Galaxy Note 7 Smartphone Over Reports of Fires:

    @garak0410 Isn't it just the batteries that need replaced?

    On what little news we have, yes...just the batteries...but they replacing the current ones with brand new ones and I imagine the bad phones will have their batteries replaced and then sold as refurbished....



  • I have my recalled Note 7. Verizon received them yesterday and shipped me one overnight. All things considered, despite the fact the flawed Note 7's should have never been released, I think Samsung has handled this fairly well.

    I even have a "green" battery indicator so make it easy to identify the fixed model over the bad ones. 🙂


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