What Are You Doing Right Now
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So much water coming down out there! I can't remember this much rain.
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Over an inch at the front door now, and that's two meters from open sky! I've never seen this much water at the front door in nine years living here.
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MS SQL Server migration work.
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At MS Ignite Tour in Stockholm.
Waiting for 8am so I can get some coffee.
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installing PRTG network monitor
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Have had an outage with AT&T enterprise fiber for two months now, and AT&T refuses to even pretend to work on the ticket. We've been escalated to the office of the president, twice, and it took threats to even get them to keep a ticket open. No one will look at the issue on the technical side at this point. From what I can tell, they are openly mocking us on the emails. I've had to withdraw permission to contact me at this point, it's that bad.
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@scottalanmiller said in What Are You Doing Right Now:
Have had an outage with AT&T enterprise fiber for two months now, and AT&T refuses to even pretend to work on the ticket. We've been escalated to the office of the president, twice, and it took threats to even get them to keep a ticket open. No one will look at the issue on the technical side at this point. From what I can tell, they are openly mocking us on the emails. I've had to withdraw permission to contact me at this point, it's that bad.
That sounds awful. Can you withdraw your agreement with them, or threaten to take them to some council for arbitration etc?
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@siringo said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Have had an outage with AT&T enterprise fiber for two months now, and AT&T refuses to even pretend to work on the ticket. We've been escalated to the office of the president, twice, and it took threats to even get them to keep a ticket open. No one will look at the issue on the technical side at this point. From what I can tell, they are openly mocking us on the emails. I've had to withdraw permission to contact me at this point, it's that bad.
That sounds awful. Can you withdraw your agreement with them, or threaten to take them to some council for arbitration etc?
We are already demanding all funds returned, and that they didn't even question. So far, even the Office of the President doesn't appear to have the power to get a tech to work on the issue!
We've had three outage with them that all overlapped, not a single one did they have the wherewithal to be able to even track, let alone work on, issues.
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On the phone with AT&T now. They just called.
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Waiting for the service manager to find a tech.
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On hold now...
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AT&T finally signed into the Cisco router that they "make" us have. Now they are trying to ping things, but it isn't working. lol
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At least AT&T sees the same speed issues that we do, finally.
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Just hung up with AT&T. They ran test after test and found the same things that we've been telling them for weeks. No resolution, of course, just lots of confirmation of the problem. That was 45 minutes on the phone. Now they want tests done during the day. Um... why didn't they ask for that during the day yesterday when we were sitting around waiting for them all day?
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I am so going to bed now.
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testing out MizuDroid
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@scottalanmiller said in What Are You Doing Right Now:
testing out MizuDroid
And the verdict is that it looks great, has great features, but doesn't actually work.
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@scottalanmiller I am waking up, we have had essentially the same issue with a customer using Cogent VPLS... it has been 2 months of shenanigans
