What Are You Doing Right Now
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morning coffee with @pchiodo
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@Minion-Queen has new Internet today.
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Rain coming down lightly in Dallas.
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Our crazy trash pile is getting picked up now. It was a bit ridiculous.
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@scottalanmiller said in What Are You Doing Right Now:
Our crazy trash pile is getting picked up now. It was a bit ridiculous.
What took them so long to get it?
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@dafyre said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Our crazy trash pile is getting picked up now. It was a bit ridiculous.
What took them so long to get it?
It's 9:30am, it's their usual time.
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Listening to New Music Friday on Spotify. . .
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@scottalanmiller said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Our crazy trash pile is getting picked up now. It was a bit ridiculous.
What took them so long to get it?
It's 9:30am, it's their usual time.
Ah, seems like I remember you making it sound like it had been a couple of weeks or something since they picked it up.
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@dafyre said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
@dafyre said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
Our crazy trash pile is getting picked up now. It was a bit ridiculous.
What took them so long to get it?
It's 9:30am, it's their usual time.
Ah, seems like I remember you making it sound like it had been a couple of weeks or something since they picked it up.
They pick up every week. It was Sunday, I think, that we created the huge tree mess.
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osTicket docs leaving something to be desired...
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@scottalanmiller said in What Are You Doing Right Now:
osTicket docs leaving something to be desired...
OS Ticket worked well for us for about a year. Then we got tired of not having certain functionality like basic ticket merging. So we built our own ticketing solution.
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Power just went out. First time I can remember this happening in this city in a long time.
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Exploring DNS-over-HTTPS now that Cloudflare supports it. Maybe have a walk through ready later today.
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New sink top for the new vanity was cracked. So it is being swapped out at Home Depot.
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@fuznutz04 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
osTicket docs leaving something to be desired...
OS Ticket worked well for us for about a year. Then we got tired of not having certain functionality like basic ticket merging. So we built our own ticketing solution.
Ticket merging? Even some "enterprise" solution don't have that functionality.
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@coliver said in What Are You Doing Right Now:
@fuznutz04 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
osTicket docs leaving something to be desired...
OS Ticket worked well for us for about a year. Then we got tired of not having certain functionality like basic ticket merging. So we built our own ticketing solution.
Ticket merging? Even some "enterprise" solution don't have that functionality.
I've never understood why. This is something that should be relatively simple to do.
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@coliver said in What Are You Doing Right Now:
@fuznutz04 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
osTicket docs leaving something to be desired...
OS Ticket worked well for us for about a year. Then we got tired of not having certain functionality like basic ticket merging. So we built our own ticketing solution.
Ticket merging? Even some "enterprise" solution don't have that functionality.
Exactly. I always thought the same thing. So now we have the ability to merge tickets, which literally makes a note in the destination ticket, and copies all threaded content from old ticket, to destination ticket, in order. I never thought it was that difficult to do. Turns out, it's not!
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@fuznutz04 said in What Are You Doing Right Now:
@coliver said in What Are You Doing Right Now:
@fuznutz04 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
osTicket docs leaving something to be desired...
OS Ticket worked well for us for about a year. Then we got tired of not having certain functionality like basic ticket merging. So we built our own ticketing solution.
Ticket merging? Even some "enterprise" solution don't have that functionality.
Exactly. I always thought the same thing. So now we have the ability to merge tickets, which literally makes a note in the destination ticket, and copies all threaded content from old ticket, to destination ticket, in order. I never thought it was that difficult to do. Turns out, it's not!
So what are you using now for a ticketing system?
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@coliver said in What Are You Doing Right Now:
@fuznutz04 said in What Are You Doing Right Now:
@coliver said in What Are You Doing Right Now:
@fuznutz04 said in What Are You Doing Right Now:
@scottalanmiller said in What Are You Doing Right Now:
osTicket docs leaving something to be desired...
OS Ticket worked well for us for about a year. Then we got tired of not having certain functionality like basic ticket merging. So we built our own ticketing solution.
Ticket merging? Even some "enterprise" solution don't have that functionality.
Exactly. I always thought the same thing. So now we have the ability to merge tickets, which literally makes a note in the destination ticket, and copies all threaded content from old ticket, to destination ticket, in order. I never thought it was that difficult to do. Turns out, it's not!
So what are you using now for a ticketing system?
We just built our own internal ticketing system. Called project awesome.
